All reviews

Rating Breakdown

  • 5
    94% (1,860 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,918)
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5 / 5 Share

June 19, 2025

Great support and help by the team especially Helen.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

amazing support team for custom developments i needed

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Big thank you to Helen! Sorted out a problem. Response was very quick, efficient, patient and polite. Dawn from New Dawn Organic Skin and Hair Care

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2025

The very powerful product filter & search function, after being develop to the collection page, makes it easier for customer to find products, which helps to increase sales! Not only that, the Globo also provides assistance for customizing the code. Helen, who served me, was not only friendly and efficient, but also very professional! Highly recommended for merchants who want to add filters or enhance search functions on the collection page!

Using app

3 minutes

Total reviews

14

Average rating

5.0

5 / 5 Share

June 19, 2025

Great app, perfect for getting round Shopify's overly strict metafield filtering limitations. Spoke with Helen in support who was great to deal with and very friendly, resolved any issue I had.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Excellent support, with quick help. Big knowledge about app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Great app and honestly the best customer service if there is ever an issue. I have always found that the way a company deals with problems is one of the biggest factors when choosing who to work with. A+ all the time.

Store

PadelHQ

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

I've used at least 4 different search and filter apps over 7 years in e-comm and 15k+ product catalogue. This app if lightyears better than the others - especially thanks to the speedy and thorough support - thanks Helen! The search results do need some custom tweaking to figure out how best the algo will index your products, but overall works well.

Using app

15 days

Total reviews

6

Average rating

4.0

5 / 5 Share

June 19, 2025

Great app! Really what i needed. Had i tiny problem with the search widget, which Helen from the team helped me out with very quickly. Very satisfied!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2025

Super happy with the level of customer support - response time was immediate and the staff member (Helen) assisting me was the best. Jumped right into help and took on the burden of the work that I didn't know how to handle. Walked me through the rest of it. Very satisfied with my experience so far.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2025

Very quick to reply and very helpful :-)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

The customer service on this app is absolutely brilliant. Helen has really helped me get the app set up on my website and has been so patient with me and has helped me every step of the way. Thank you so much! Definitely recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

A good app. It helps us improve conversion rates. It's also easy to set up and helps our customers find their products among our collections. The technical support is good. I had a problem with the search, but they helped us quickly. It was good and fast.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Smart Product Filter & Search is awesome. Also world class support!

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 17, 2025

Fantastic app that allows for great customisation via use of swatches, creating a unique look to your filters. The support team is also great and swift!

Using app

24 days

Total reviews

9

Average rating

4.7

5 / 5 Share

June 16, 2025

Thanks for the support from Helen and globo team. solid 5 star customer service

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2025

Helen was a nice support for me, i wanted a personalization of my collection product i contact support and he did all that i want and exactly what i want, really good service

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2025

Perfect customer support.

Store

Kilpi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2025

Amazing customer service from Helen, had some issues getting it aligned with our theme but she was super fast and easy to deal with!

Store

WE-AR

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2025

App works well and the support is excellent. Helen replied immediately and helped me get it to work the way we wanted. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0