All reviews

Rating Breakdown

  • 5
    94% (1,868 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (44 ratings)

Reviews with Text

  • 97% (1,922)
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5 / 5 Share

June 10, 2025

Thanks Helen for your awesome help !

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2025

We have been using this application for a long time to sort and filter products, it has been very useful for us and also the customer support is very fast and successful.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Fantastic customer support! They responded to all of my emails in a punctual manner wand were very kind and accommodating throughout the whole process. I never hesitate to contact support whenever I have a problem, as I know they care about their product and clients.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2025

The support team at Globo (Helen, Steven and Kylie) were very helpful in resolving the issue I had with my Shopify website.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Great app to fix the filter function on shopify. Even when something is not working the support is always there to help out. 5 stars!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2025

I have both Smart Product Search and Wishlist Plus apps installed on my store, and initially, Smart Product Search caused the heart icon on product pages (from Wishlist Plus) to disappear. I reached out to their support team and granted them backend access to resolve the issue. While their first fix wasn’t exactly what I expected, they didn’t stop there. After some troubleshooting, they went above and beyond to seamlessly fix the conflict so both apps now work perfectly together, and the heart icon is back exactly where it should be. I truly appreciate their dedication and outstanding customer support — they exceeded my expectations!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Brilliant support and App!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Very satisfied with the support from these developers. Especially Helen – she was incredibly patient in customizing the app to work with my theme, even though it wasn’t officially supported by their app. Highly recommend!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2025

I've been using this company's apps for a long time, they do great job and the support is amazing, especially Helen. They are quick to respond, resolve and adapt. Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Great app that has really streamlined our new website. Still working through all the different features as we continue to build the quality of the website. During this process the help from Helen with different ways to set things up or to fix the bugs from previous uninstalled apps has been excellent. Thanks for a great app and great support from Helen. Cheers Mitch

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Fantastic support.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2025

Very quick and helpfull customer support :) Easy setup and a lot of customization options

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 3, 2025

Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 3, 2025

Good app, we reviewed several and found this to be the best. It does a lot of what we want plus the support provided by the team is great. Thank you Globo!

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2025

We've had a great experience using the Smart Product Filter & Search app. It's user-friendly, highly functional, and has improved our store's navigation. A special thanks to Helen, who helped us customize the app to fit our specific requirements. Her responsiveness and attention to detail made the setup process smooth and stress-free. We truly appreciate the outstanding support. Thank you, Helen!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2025

The customer support is fantastic!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

great product/app but even better service. Needed help to set this up and recived help within hours of download and everything was uploaded just how i wanted it. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

The Smart Product Filter & Search is a gamer changer. Highly recommended.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The app helps us do what we need (which is basically filter by size - crazy is so hard to do so natively on Shopify) and the support is great: Helen was very helpful in resolving our issue! The support team, with whom we've interacted multiple times is very responsive and always able to solve the issues we ocasionally face. Recommended!

Using app

8 months

Total reviews

2

Average rating

5.0