All reviews

Rating Breakdown

  • 5
    93% (1,736 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Jan. 12, 2024

It's a really user friendly app, that helps you customize your filter & search engine. Really useful when you have a bigger webshop. Also the support is really smooth Helen was really nice and helpful :)

Store

dentav

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Smart Product is the perfect filtering app-- balanced between user friendly and feature loaded, plus very sleek appearance. I tried three similar apps but could not make them work properly for my needs, or they looked sloppy on my site. Best of all, when I ran into a question, I had an immediate response from Support with the issue resolved within hours! THANK YOU HELEN!!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

使用しているテーマに合わせてフィルターの見え方を調整してほしいというこちらの要望に対し、サポートのヘレンさんがとても迅速にカスタマイズを行なってくださり大変信頼できると感じました。

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

very good App and support.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Helen was extremely helpful in resolving my query. It was done fast and executed perfectly. Thank you so much Helen!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Excellent support (Helen). App working very well. Overall satisfied with the product.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

The team is fantastic for this application. It works well, and they are willing to help every step of the way. I would use any app this group provides.

Using app

12 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 7, 2024

This app has helped solve a number of issues we had on our Shopify store. We are able to have a customisable filter tree, hide out of stock products, as well as group colour swatches for better user experience and much more. When I encountered a small error/glitch within the app I contacted support where Helen promptly responded within the day and resolved my issue immediately. So far very impressed by this app and their customer service offering.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2024

This is the perfect app for those for whom Shopify's standard filters are not quite enough. The filtering function is very clear and easy to use. I had a conflict with another app in my environment, but the support for resolving the issue was responsive and thorough. I think the price is appropriate and will continue to use it. I look forward to updates. This is a great app for shops with a large number of products and where it is important for customers to narrow down their product range. And the support is excellent. They have been quick to respond to customisations. Before requesting this customisation, we considered switching to another app, but now that the issues have been resolved, we will continue to use it for a long time to come. 商品点数が多く、顧客が商品を絞り込むことが重要な店舗にとって、とてもよいアプリです。 そしてサポートが素晴らしい。カスタマイズにも迅速に対応してくれました。 今回のカスタマイズを依頼する前には、他のアプリに切り替えることも検討しましたが、課題が解消されたので今後も長く使い続けるでしょう。

Using app

7 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 4, 2024

5 Star for the support team. They are very responsive. I wish they had pricing breaks for if you had multiple stores or subdomains. It can get quite expensive if you are using it on multiple stores.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Plusieurs menu peuvent être créés et permettent de regrouper les produits suivant les tags. Support réactif pour résoudre les problèmes (modification du code du thème dans mon cas)

Using app

3 months

Total reviews

30

Average rating

3.8

5 / 5 Share

Jan. 3, 2024

Quick response! and help me with any request I need Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

The app does exactly what it is needed and designed to do! It is straightforward to follow and work through from the installation to the set-up. Any issues I have had have been very easily and swiftly dealt with by their amazing support team.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

10/10 Works great and the customer service s great. We had a problem setting up the filters, and Helen helped us review and finish setting up in the most efficient way. We recommend the app.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Great app that allows more user-friendliness when sorting categories and searching for our extensive number of products. In addition, the support team is very efficient and friendly with customization service. Highly recommend the app and the support team.

Store

My Store

Using app

About 1 month

5 / 5 Share

Dec. 29, 2023

Best customer support !! App is also easy to use, very useful, fantastic customer support.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Le plugin est excellent, l'équipe est à l'écoute et aide vraiment ai développement du site. Je recommande !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Great working app and very fast fixes

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Great customer service!! Helen help a lot with my store!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

This app works great on our site - helps the consumer shopping experience. The support team was extremely responsive and helpful when we had an issue with this app after an update.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0