Smart Product Filter & Search

So far they've been responsive and quick to fix our issues (all setup driven issues). We had some minor issues with displays that they fixed immediately and the search now does everything we need. So far, so good.

Great service

Huge thanks to Clara for her exceptional help today. She diagnosed our YMM filter problem immediately, walked us through the correct setup (CSV mapping, dependent filters, re-index), and stayed until everything worked perfectly. Professional, patient, and super efficient = truly 5 stars service. Much appreciated!

Very good customer supporting, super quick respond time, thank you so much~

Thank you for the help Steven

Veru helpful, solve issues very fast

Poor Support system. No Live support during installations. Bit complex if you have already a filter in place.

Helen was able to resolve major issues stemming from my custom theme coding so quickly--I really appreciate her support and the ease of the product itself.

Love the app and the support they bring. We really recommend it

Tienen la mejor atención al cliente del mundo.

Good support, few features missing but a decent app for the price Clara in Support has been great

Clara was very helpful with helping me set up filters for my store website. She was responsive, and solved all of my issues quickly and effectively.

Steven was very helpful and quick to respond! Great support experience!

DO NOT USE THIS APP! Every week, the app has a new problem! The support is astonishingly bad. We asked if they could re-create a filter for us and then disable it. The support said yes. A few minutes later, the support asked, "is there anything else I can help you with?" Then we reconfirmed whether they can recreate a filter for us and then disable it. The support said yes again. 1 hour later, the support sent us a screenshot that we sent to them. We don't understand what was going on. The support team also pays no attention to our messages, screenshots, or videos. They neglect every detail. We have to repeat ourselves and explain to them 2-3 times for each issue. The other problem is that you cannot follow up with an ongoing ticket the next day. The chat window basically refreshes every day. So the next day, you have to contact the support again for the same question. Talking to the support really wasted us a lot of time. We thought about subscribing to the Professional plan ,but now we would go for the Basic plan. The app also malfunctions from time to time. Sometimes the instant search just does not work and the support cannot fix it. This is the worst app on Shopify and we paid for the yearly plan. When the support fixes one issue, another will immediately come out of nowhere. The support responds very slowly and can never completely fix an issue

great app and great customer service they solve any problem in less than 24 hours and sometimes faster

Helen was very helpful and responsive with all of my questions. Best support I've received.

Clara was THE BEST! Solved fixed the app after an upgrade - she even shared the fix.

Super goede service