All reviews

Rating Breakdown

  • 5
    94% (1,872 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (44 ratings)

Reviews with Text

  • 97% (1,925)
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5 / 5 Share

May 21, 2025

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Love it! Super helpful and always fix issues fast!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Amazing just amazing customer service

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2025

Highly recommend this app as a filter and search solution. We have tried many options and this is the best one that we have used. The customisation options for the filters and options within are very impressive and the option for product are variant metafields are a game changer. The merging value feature is amazing and you can merge the same option to different merged values which nearly all options do not offer but was a unique solution we needed for our store. The customer service is absolutely top notch and are always happy to help with any issues too! The only suggestions I have to make to the app better with the merging values for you to be able to used the merged values that you created as the actual filter option.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 19, 2025

Great support!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2025

We received prompt and effective service from Smart Product Filter. Helen was very pleasant and responsive to our issue. Would definitely feel comfortable dealing with them again.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Great app, and even better support! Helen was quick to respond to our questions and incredibly helpful. I definitely recommend this app!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2025

Cant speak highly enough of this app and the customer service they provide. Perfect for setting up your search / filter / variant option on collection pages.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

We really love this app. It solves all our sorting and filtering needs perfectly. What we appreciate most is how customizable it is. Great job!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

It is not working compatible with our store and usually disappears from the page

Using app

9 months

Total reviews

1

Average rating

2.0

5 / 5 Share

May 12, 2025

Helen helped right away and was extremely responsive!

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 10, 2025

Good support, very helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Very responsive customer service! I really like the app and how it helps us customize how products appear in our store.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2025

We've been using the filter app for our Shopify store and overall, it's been a strong addition to our toolkit. The app offers a robust filtering system that significantly improves product discoverability, especially for stores with large catalogs. Support has been responsive and helpful whenever we had customization requests or issues.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

They seem to be very helpful.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2025

When I encountered problems, they promptly helped me solve them. The team provided very professional service.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

May 8, 2025

The Smart Product Filter & Search app has been incredibly helpful in improving navigation and product discovery on our Shopify store. The filter setup is powerful and flexible, and the support team is responsive and professional. Overall, a great tool that we highly recommend!

Store

Vairam

Using app

About 1 month

Total reviews

5

Average rating

5.0

4 / 5 Share

May 7, 2025

Nous avons commencé à utiliser cette application il y a une semaine et jusqu'ici, nous sommes conquis ! Le service client est particulièrement remarquable, efficace et très rapide (résolution de nos questionnements et problèmes en moins de 24h).

Store

Ex-voto

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 6, 2025

We had an excellent experience with the Smart Product Filter & Search app. The support team, especially Helen, was incredibly responsive and helpful with our customization requests. We implemented custom filters and modified the product cards seamlessly. Highly recommended.

Store

My Store

Using app

12 days

4 / 5 Share

July 30, 2025

Solid app with a few hurdles at first: I initially had a rough experience with this app due to some major glitches that impacted my storefront—checkout was blocked, products weren’t showing, and my site would occasionally freeze. It took a few frustrating support tickets (including with Shopify) to trace the root cause, one of which turned out to be a conflict with Smart Filter while having Afterpay installed. To their credit, the support team was responsive and worked quickly to resolve the issue. Since then, it’s been running smoothly and doing what I need it to do. The interface can be a bit confusing, and I’ve had to reach out for help more than once, but they’ve always come through with solutions. Overall, it's a good tool—just be prepared for a small learning curve and make sure it plays nicely with any other apps you’re using.

Using app

8 months

Total reviews

1

Average rating

1.0