All reviews

Rating Breakdown

  • 5
    94% (1,973 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2025

I've used at least 4 different search and filter apps over 7 years in e-comm and 15k+ product catalogue. This app if lightyears better than the others - especially thanks to the speedy and thorough support - thanks Helen! The search results do need some custom tweaking to figure out how best the algo will index your products, but overall works well.

Using app

15 days

Total reviews

7

Average rating

4.1

5 / 5 Share

June 19, 2025

Great app! Really what i needed. Had i tiny problem with the search widget, which Helen from the team helped me out with very quickly. Very satisfied!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2025

Super happy with the level of customer support - response time was immediate and the staff member (Helen) assisting me was the best. Jumped right into help and took on the burden of the work that I didn't know how to handle. Walked me through the rest of it. Very satisfied with my experience so far.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2025

Very quick to reply and very helpful :-)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

The customer service on this app is absolutely brilliant. Helen has really helped me get the app set up on my website and has been so patient with me and has helped me every step of the way. Thank you so much! Definitely recommend!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

A good app. It helps us improve conversion rates. It's also easy to set up and helps our customers find their products among our collections. The technical support is good. I had a problem with the search, but they helped us quickly. It was good and fast.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Smart Product Filter & Search is awesome. Also world class support!

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 17, 2025

Fantastic app that allows for great customisation via use of swatches, creating a unique look to your filters. The support team is also great and swift!

Using app

24 days

Total reviews

9

Average rating

4.7

5 / 5 Share

June 16, 2025

Thanks for the support from Helen and globo team. solid 5 star customer service

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2025

Helen was a nice support for me, i wanted a personalization of my collection product i contact support and he did all that i want and exactly what i want, really good service

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2025

Perfect customer support.

Store

Kilpi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2025

Amazing customer service from Helen, had some issues getting it aligned with our theme but she was super fast and easy to deal with!

Store

WE-AR

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 13, 2025

App works well and the support is excellent. Helen replied immediately and helped me get it to work the way we wanted. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Our company has been using this application for a long time, and we are extremely satisfied. It runs smoothly and flawlessly, meeting all our expectations, with every aspect of its functionality carefully refined. We particularly appreciate precise search and advanced product filtering, which works efficiently even with a large assortment. This ensures that working with the application is fast, intuitive, and convenient. A special mention goes to the excellent support team, always ready to help and respond promptly to inquiries. We highly recommend this application to anyone looking for a reliable solution!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2025

The app is very useful and intuitive to operate. It fills the customization gaps that many templates sometimes just cannot offer. Customer support is just outstanding: in our case, Helen provided a super quick and efficient solution to the issues we encountered.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

I had a wonderful experience—Helen resolved all my concerns and communicated with me promptly. Timely communication makes all the difference, and I’m leaving this positive review because of Helen. Thank you, Helen!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2025

We've had a great experience using this filter app - it serves the purpose we're looking for and the team has been extremely helpful in solving issues and customising our display for us!

Store

cheak

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

great app, and great support from Helen !!! this is the best search app in shopify store!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2025

We love the filter system. Recently an error occurred where an extra 0 was being added to all our product costs in our collections in error. I got in touch with the team and they had it sorted within 30 minutes. Great service.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2025

Helen helped a lot! Great support

Using app

6 months

Total reviews

1

Average rating

5.0