All reviews

Rating Breakdown

  • 5
    93% (1,723 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Nov. 1, 2023

very happy with globo! thank you for a seamless UX/UI and an easy integration. the team was quick to help me with all my needs and it is just what my website needed for success!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Helen has been a great help in implementing the service to our site.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

the best app in the whole shopify and the customer service, Wow!!

Store

Melo

Using app

30 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

We needed a filter that could be customized for each Collection based on Tags, but didn't want all our Tags showing up. Smart Product Filter & Search allows us to do that easily and intuitively. In addition, Customer Service was fast and capable for the small customizations we needed. For example, we didn't want customers to have to scroll to see all the options. CS took care of this need quickly.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Great customer service! Highly recommend this app

Store

Bernska

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

This app is excellent and the support team helped me out. I am using the app with Shopify Markets and Shopify Translate and Adapt. They helped me update the app so that it properly uses the translated price and currency within the collections pages. I am very happy. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Wow el servicio al cliente, rapidísimo y súper eficiente! Mil gracias Helen por la pronta resolución y apoyo. SUPER RECOMENDADA.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

So far very pleased with this app and the ability to customize!

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 30, 2023

This app is good when it works BUT It constantly crashes and removes ALL the products from our website. We contact support and the standard answer is "we fixed it so it will not happen again and are looking into it". Yeah they fix it this time and then it happens again. This app has continuously cost us customers and sales. We are filing a complaint with Shopify to see what can be done.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2023

best customer srervice!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Does exactly what I had hoped the Shopify Search and Discovery app would have done natively. These folks are rock stars! Helen was very responsive on several issues. I don't know if it was an app issue or a theme issue, but she solved them all for me. Look no further. This app makes a difference!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

I'm so excited about the features and the seamless integration into my website. The functionalities are superb. Out of the box it visually didn't match my theme, but Helen really helped me very quickly. Within 3 days, extra requests had been processed and all of the visual customizations had been done. This is honestly the app + support I had dreamed of!

Using app

1 day

Total reviews

11

Average rating

4.6

5 / 5 Share

Oct. 26, 2023

This app is the best for filtering and sorting products for your store. Helen is super helpful when it comes to any questions about the app. She offered super prompt assistance when it comes to correspondence and personalization. I am currently in the trial period and I love the customer service experience. Will definitely be a loyal subscriber.

Store

BEIHAUS

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

top 1 service, the best I've ever had the pleasure of, congratulations

Using app

About 2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 25, 2023

Easy to use and helpful support! Especially needed the ability to split variants as separate products on collection page which was super easy to do.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

This app is amazing. Helen was were helpful to customize it for our shop

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Helen and the team are the quickest to reply when you come across any issues. Great support and great app!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Team at Globo are incredibly helpful, attentive, and willing to go above and beyond to fit your needs.

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 22, 2023

I don't yet have enough experience to evaluate this application properly, but I can testify that it meets all my expectations. I've contacted the support team several times and they've always been responsive, willing and attentive. A very positive first approach.

Store

ONOZO

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

I would like to give 10 stars because the service is incredibly friendly and helpful. Helen has supported us with the changes since we got this app. Helen made our shop more professional. She implements all of our ideas and makes everything easier in the shop. Thank you very much Helen!

Using app

12 months

Total reviews

7

Average rating

5.0