All reviews

Rating Breakdown

  • 5
    94% (1,973 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2025

Excellent product with outstanding customer support. Highly recommended!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

The app works great and the support is great.

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 10, 2025

5 Star PLUS! We built our whole website around this apps features and have LOVED how it performs for us and our customers. It looks great across all platforms and works perfect on mobile. It is easy to use and organize all of our products and product lines. The search feature is fun and interactive. We're beyond impressed with the help team (Helen and Steven - I'm looking at you!!) and they go above and beyond to not only help resolve issues, but to also bring in a whole customized approach to the filter as needed. Helen and Steven are quick about responses and also making sure we are kept in the loop through the process. They are knowledgeable and great at further explaining capabilities. We have personalized products that have to be pushed directly to the product page and cannot be added via "quick buy" and they helped us develop and control the app to fit those needs. I could go on and on about how amazing Globo is as a company and all of their app products are amazing, but this app and team are by far our favorite.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2025

Globo customer team offer excellent support. Any queries/issues are dealt with so quickly. We find having the size filter on our website really useful.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Great app and support!

Store

Garuffo

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Really good app with robust functionality and customization. The support is fantastic. I needed help with a couple of issues and the response was super quick and helpful. Great to know that I can count on the Globo team in case of any problems.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2025

Thanks Helen for your awesome help !

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2025

We have been using this application for a long time to sort and filter products, it has been very useful for us and also the customer support is very fast and successful.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Fantastic customer support! They responded to all of my emails in a punctual manner wand were very kind and accommodating throughout the whole process. I never hesitate to contact support whenever I have a problem, as I know they care about their product and clients.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2025

The support team at Globo (Helen, Steven and Kylie) were very helpful in resolving the issue I had with my Shopify website.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Great app to fix the filter function on shopify. Even when something is not working the support is always there to help out. 5 stars!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2025

I have both Smart Product Search and Wishlist Plus apps installed on my store, and initially, Smart Product Search caused the heart icon on product pages (from Wishlist Plus) to disappear. I reached out to their support team and granted them backend access to resolve the issue. While their first fix wasn’t exactly what I expected, they didn’t stop there. After some troubleshooting, they went above and beyond to seamlessly fix the conflict so both apps now work perfectly together, and the heart icon is back exactly where it should be. I truly appreciate their dedication and outstanding customer support — they exceeded my expectations!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Brilliant support and App!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Very satisfied with the support from these developers. Especially Helen – she was incredibly patient in customizing the app to work with my theme, even though it wasn’t officially supported by their app. Highly recommend!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2025

I've been using this company's apps for a long time, they do great job and the support is amazing, especially Helen. They are quick to respond, resolve and adapt. Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Great app that has really streamlined our new website. Still working through all the different features as we continue to build the quality of the website. During this process the help from Helen with different ways to set things up or to fix the bugs from previous uninstalled apps has been excellent. Thanks for a great app and great support from Helen. Cheers Mitch

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Fantastic support.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2025

Very quick and helpfull customer support :) Easy setup and a lot of customization options

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 3, 2025

Great customer service from Helen. We were having some integration issues and she resolved the problem quickly and efficiently.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0