All reviews

Rating Breakdown

  • 5
    94% (1,973 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2025

I have used a number of search apps and this one is great. First, it is less expensive than competing apps, but the functionality is comparable. The search functionality and UI are both great, as is the ability to load CSS for themes. You can even split variants. As a request, from the dashboard, it would be nice to fix not being able to access all the features and to have automatic translation of keywords.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great support and the app works perfectly.

Using app

Over 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Exceptional and accommodating customer service—always willing to meet your requirements without any hesitation.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Very good after sale service, I recommend a lot!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Helen helped me set up shop by concern customer journey search support for my store and helped iron out the wrinkles promptly and was there to support me every step of the way most appreciated!

Store

bcalm

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

I've been testing several filter and search apps and the support team for Smart Product Filter & search won me over. I had some basic setup issues but their team helped resolve them quickly. I'm mainly using the filter functionality and highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

We had an issue with the app overriding some settings regarding how the product grid is displayed. Helen was able to help us get it fixed quickly and show us how to make the fix ourselves in future updates.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Very fast customer service. If you can't find something on your own, it is best to ask them directly. They may be able to do it on their end for you.

Using app

3 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 10, 2025

Still setting the app up for final use but the speed, accuracy and consistency of the support received has been outstanding and is highly commendable.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

We are extremely impressed with the support team’s responsiveness and efficiency. They resolved our request incredibly fast, ensuring that everything worked perfectly on our site. The service was outstanding, and we truly appreciate their dedication to helping customers. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Helen has been fantastic in helping troubleshoot issues with our store. Thank you Helen for the amazing work!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Helen & the team were very prompt and helpful in helping sort out any bugs or issues during App integration. Email thread got quite long and sometimes points were missed or not explained in much detail during the back and forth but overall happy with the service! There are still more features we want to implement and Helen & the team seem very receptive to any questions.

Store

Bambury

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Helen was great, help me resolve my issue. Fast too

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Great app which solved my variant product display issue. The service is amazing and Helen has been really good to deal with. Any issues raised are resolved in a timely manner.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

We inherited shopify site from one of our partners. As part of the code was generated by old version app, we are not able to figure out the issue. After opening ticket, we got an immediate response from both support and development teams. Developement team got collab access and identified issue with our environment. Thanks a lot to Helen who helped to fix sort and filter.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

The app is amazing! It’s easy to use, customizable, and fits our needs perfectly. A special shoutout to Helen from customer support—she’s incredibly responsive, knowledgeable, and always goes above and beyond to assist us. Helen truly makes the experience even better!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Store

KEFL

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Helen has helped made the integration smooth by customising our website. She has been very responsive.

Using app

9 months

Total reviews

10

Average rating

2.9

5 / 5 Share

Jan. 23, 2025

Helen provided us with an incredibly quick response and resolution to a problem we had when upgrading our filter app. Everything working nicely now and couldn't happier. A+ for customer service AND dev support

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Es facil de usar y su soporte es muy eficiente. Muchas Gracias

Using app

Over 1 year

Total reviews

6

Average rating

5.0