All reviews

Rating Breakdown

  • 5
    93% (1,724 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

April 25, 2023

Great customer support. It aws an easy discussion about my issue, and their reply was prompt. Please take in mind that it might take some time for them to respond over the weekend, but I give the support a 5/5.

Store

agache

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2023

Worth every penny! This app is perfect for anyone looking to provide an easy way for their customers to find the exact selection of products they want. With the customizable filters, which includes different filters per category (a must!) this was super easy to set up for my 8000+ products. It's very stable and fast. On the extremely rare situation when we needed support, they were there and solved the issue without problem.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Great app - I cannot imagine not having the app on my store now. Loads of ways to customise, and great customer service too!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 20, 2023

Filter is perfect But what really stood out to me was the level of support provided by the team behind the app. Whenever I had a question or needed help with something, they were always there to provide quick and friendly assistance.

Store

Qapion

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Helen and the team were very helpful at solving our problem quickly! The support on this app is great!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2023

The team at Globo Software are extremely helpful and they respond quickly when you have an issue. Their filter works like a charm too. Great work team!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2023

I switched over to this app from the Boost Filter app mainly due to cost at the beginning and the reviews looked promising...it's always nerve wracking to switch so an integral part of my website over to something new and something that takes a lot of work to build up over time (we sell car parts)...but I have not been disappointed! The customer service has been fantastic and so far so good. I'm really happy with the change!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 4, 2024

I had a problem with the loading of my collection pages and the support has solved it inmediately and perfectly. Thanks! :)

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2023

Your app is great! Everything working fine and the support is always perfect! Thank you for everything

Using app

12 months

Total reviews

4

Average rating

5.0

4 / 5 Share

April 19, 2023

We use this filter for our websites and Nice app A+++. Supporting Team good, quick response and solve issue quickly

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

April 18, 2023

I must say that the Smart Product Filter & Search app has changed the game for my online store since I started using it recently. Product filtering and searching on my website are now much simpler and more effective thanks to this app. My clients can now effectively find what they're searching for, saving them time and further developing their general shopping experience. What dazzled me the most was the excellent client assistance offered by the application's help group. I contacted their support team for assistance after I ran into some issues with the app a few days ago. They responded quickly and worked hard to resolve the issues quickly. Their degree of responsiveness and effectiveness was really honorable, and I was totally happy with their help. My online store's functionality has been enhanced by the Smart Product Filter & Search app, which has also increased customer satisfaction. The support team is excellent and the app is simple to use. I enthusiastically prescribe this application to any web-based storekeeper who needs to give a consistent and effective separating and looking through experience to their clients. It is definitely well worth the money!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

We use this filter for our 2 websites and planning to use next website which we are developing now. Nice app A+++.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

I recently installed this app and was blown away by its capabilities. Not only did it significantly improve my website's user experience, but the support team behind it was incredibly helpful. Whenever I had a question or issue, they were quick to respond and went above and beyond to ensure that everything was running smoothly. I highly recommend this plugin to anyone looking to enhance their website's search and filtering capabilities. Their support alone is worth the investment.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Best app experience ever that fit my store with over 50k items. And best support as well! Thank you so much! Will add your products to my second website as well!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2023

The app is brilliant for our store. We've got a large inventory and the filter system is clear and really easy for the user. Any issues we have had with design updates to our store have been really quickly resolved by the friendly support team. Highly recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

We would leave a 8-star review if we could!! Really great app, it does exactly what it promises. Filtering and searching our collection become super smooth. We did notice an immediate bump in conversion rate that we attribute to starting to use the app, so financially also starting to use the app makes total sense. What interested us as well a lot is the ability to show Variants as individual products on the collection pages, which is somehow difficult to do (we're on the Prestige theme) but for our products to show-off the various colorways of a t-shirt for example, quite essential. The app does this smoothly. Final cherry on top is the absolutely stellar support team: Helen and her colleagues are very fast to reply, very friendly and follow-up on even the craziest / most challenging requests, until they are solved. There are other apps out there that offer good support, but the Globo team really takes it to a whole other level!!

Using app

2 days

Total reviews

4

Average rating

5.0

4 / 5 Share

April 14, 2023

The overall app experience is good. I am using it to add filters on my main store collection page. There were a few bugs that I experienced but the support team helped me fix them. I do feel that the support can be a lot better as I had to wait quite a bit before getting a response and had to contact multiple times for the same bug. So overall great app, but the customer service needs improvement.

Using app

About 1 year

Total reviews

5

Average rating

4.2

1 / 5 Share

April 13, 2023

It is not possible to stick cms-sides or banners to a certain search query (that is only available for products). A personalization is not possible for that. In our opinion that should be standard for an app like that and we would not recommend the app until this feature is added.

Using app

Over 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

April 12, 2023

I have been using this app for a short period of time but so far so good. The app itself works well. Also, the support is quick, helpful, easy to understand, and to the point.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

This app does exactly what we need it to. There have been some coding issues with our theme that their team was very quick to fix!

Using app

About 2 months

Total reviews

2

Average rating

5.0