Smart Product Filter & Search
All reviews
This app I would say is made for pop-up or non brand stores as it has a lot of bugs & page speed issue even after their team trying to fix it for 5-6 days. The support is really slow & do not know answer to most of the queries or issues for which they have to consult "developer team" which takes almost a whole day. The collections also do not auto-update after products are jumbled, we have to press "sync now" button every time. Their team messed with our theme files only for us to take a decision that this is not a viable solution for the long run.
The support is incredibly fast and the app is pretty easy to use. Definitely a game changer for stores that need a Year Make Model filter. Special thanks to Helen and Steven from the support team <3
This app has been great for all sorts of filters I need for Shopify, including colors, sizes, materials, etc. I've used it for a few years, and it's been simple to use. In the rare case that I encounter a bug, support has been LIGHTNING FAST in fixing it. I'm leaving a review today after Helen helped me fix a bug within minutes of emailing. (I really appreciate it!!) They definitely won me as a customer. Great app, great customer service!
Super useful app and amazing support! I’m really happy with this app. It’s clear, easy to use and does exactly what I need to run my shop more efficiently. What truly made the difference was the incredible support from Helen. She was extremely helpful, responded quickly and really thought along with me. Thanks to her, everything was set up smoothly and works perfectly. Highly recommended!
Little Helen from Globo was very helpful in resolving the extra 0 issue. Great service!
I wish I discovered this app sooner! It is exactly what we need for enhancing the navigation and filtering of our website. I needed some quick assistance and Helen was prompt and looked after exactly what I needed!
Do not spend time to solve filtering issue with Search and Discovery free app. Smart Product Filter and Search app can save a lot of time.
Awesome customer support, they imediatly made a personalization I needed. Very fast and efficient.
客服服务很细心到位,每一步都很细心的帮忙设置和教导,很感谢Helen的帮助
We installed this filter and search plugin to make our product catalog easier to browse — and it made a huge difference. The setup was straightforward, and the customization options are very flexible. Now customers can filter by size, color, availability, and more without getting lost.
The app does exactly what we need, and when something didn't work properly, the support team (Helen) fixed it really quickly!! Great app and awesome support!
We encountered major issues with our store, and this app's support team came through in a big way. Their customer service was exceptional especially Helen, who responded quickly and resolved our problems efficiently. Her attention to detail and dedication were impressive. Thanks to her support, everything is now running smoothly. I highly recommend this app to anyone looking for reliable functionality backed by responsive and helpful service.
Great customer support! We were experiencing an issue and reached out to the Globo team. Withing minutes they had gotten back to us and were working on the solution. Very very impressed with this kind of customer attention and we couldn't be happier.
Instantly resolve problem. Helen is nice and helpful.
Highly recommended! This app delivers great value for us; not only in the core features, but also fantastic customer support! We've been able to customize a lot to fit some very specific needs, both through the basic in-app editor for smaller changes, and liquid code snippets for tailoring to our exact needs. Support is always super quick to help out whenever there's something I'm unable to do, from customization to fixing errors.
Great support, great help fråm Helen - quick and action-oriented handling of our issue.
Great App, great Customer Support! This App solves a lot of things simultaneously. We have a heavy individualised shop, lots of non-standard-code. The Support team is always fast to respond and eager to solve whatever issues arise. There hasn't been a single issue, where the support wasn't at their heels and created solutions. It's refreshing to be working with such an enthusiastic and capable team. Shoutout to Helen for always being nice and responsive
1- YOU WILL ALWAYS HERE THIS : SORRY ITS NIGHT TIME, WORST CUSTOMER SERVICE OMMMMMMMMMG !!!! 2- I've been using Smart Filter & Search app for many months and I'm extremely disappointed with both the product quality and customer service. MAJOR ISSUES: Broken Filters - The filters I configure disappear regularly for no reason. This is a recurring problem that makes the app completely useless. No Customer Support - I reported this issue 20 DAYS AGO. Their response: "It's in progress." No real solution, no follow-up, just empty promises. No Compensation - Despite this major malfunction, no refund, no discount, no gesture of compensation. They keep charging me for an app that doesn't work. Overpriced - The app is expensive for the poor quality it offers. And what it does offer doesn't even function properly. MY FINAL VERDICT: Don't waste your money. This app is expensive, useless, and the customer service don't resolve your technical problems. Find an alternative - there are plenty of better options out there. I DO NOT RECOMMEND THIS APP AT ALL.
Awesome support! Really good app and very responsive team.
Customer Service Helen is helpful, fast response. Very good experience. You guys should try it.
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