All reviews

Rating Breakdown

  • 5
    94% (1,973 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 97% (2,034)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2025

Awesome help right away!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 9, 2024

Unfortunately, we've had nothing but negative experiences with this application and their support team. I've had to manually sync the app every 15 minutes today or the application will show the products as sold out on site. We've checked everything on the back end and this is 100% due to the application malfunctioning. I'd email them but we've never received a response from the developer in the last 2 years. We're moving on to another service that provides customer support.

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 5, 2024

Great application, would recommend :)

Using app

10 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Feb. 11, 2026

This app has been amazing for my business. Periodically have some minor updates I would like to make to the way my products show up and the team is always super helpful and quick to respond.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

I have been using this application for several years now and I find it to be extremely helpful for managing products within larger collections. I am frequently testing and playing around with different themes on our store which causes alot of self inflicted problems and their customer support is always extremely quick and helpful at resolving my issues. Helen was the last person I've worked with and was exceptionally great but I've had a pleasant experience with everyone else I've encountered in the past aswell.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Es una excelente aplicación y un gran servicio de soporte para ayudarle a uno con las necesidades de su negocio. Gracias por su gran soporte.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Helen helps me a lot!!! The app is a great tool. It solves some issues shopify can not deal with. Customer support is also great!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Very nice app! And very responsive support! Thank you so much Helen & David for your help <3

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

This app gives me the flexibility to bring my design vision to life. Combined with its ease of use and outstanding customer support. Thank you Helen and team. I’m very happy with Smart Product Filter & Search by Globo.io, and I highly recommend it!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

The most advanced filter app on the market with the greatest support ever. They really go the extra mile to help us with everything we need!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

This app is a great tool for our business. It helps customers find their products by searching or filtering. The customer support, especially Helen is great to work with. Helen is informative and quick to respond to our inquiries or if there's an urgent requirement. We've used Smart Product Filter & Search for a couple years now and it's an integral part of our ecommerce user experience.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Such an amazing App, and even better Customer service. Any adjustment I ever asked for, was replied and fixed by Helen within 24 hours. Don't hesitate to start working with them. Wessel CEO Dutch Boot Collector

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

When the previous App I had been using for several years just vanished one day, it left my website unable to function at all. As someone who knows very little about the tech side of the business I turned to the help team at Shopify who recommended this App. It was the best advice. It has been amazing and my business is back working. Helen talked me through every step, so even I could understand. I highly recommend the App and the helpful Helen. This is brilliant. Thank you. A very happy client.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

A huge thanks to Helen for her support! I had trouble integrating Smart Product Filter & Search with my site, but she resolved everything quickly and professionally. Now the app works flawlessly and has improved my store’s functionality. Highly recommend.

Store

SS69

Using app

6 days

Total reviews

14

Average rating

3.9

5 / 5 Share

Nov. 25, 2024

I would not only recommend to use this app, but the Globo suite in general. The UI of the app is easy to use, and any customisations you need, their development team will implement for you quickly and easily. The Globo customer service team and as good as it gets, fast replies and quick solutions.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We had an issue with integrating the app with a 3rd party theme. I contacted customer service and Helen was very knowledgeable and was able to help resolve the glitches.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Would highly recommend this app. Helen has been extremely helpful in enabling this app to integrate with my website, providing a seamless experience for my customers! Very happy!

Store

EV-NRG

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

The app is VERY EASY to use. It works perfectly to filter by variant, which is a pain in Shopify. The customer support team is also wonderful and very responsive. Highly recommended.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

They have a great app, easy to use, and excellent customer support helping us with small changes. Thank you.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Not only that the app is superb and has a lot of good features, their support is absolutely five stars. Has received quick help with good results.

Using app

4 months

Total reviews

12

Average rating

5.0