All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
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5 / 5 Share

Aug. 19, 2024

Great product. Fast and friendly customer service to sort out any issues. Thanks Helen.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

I'm incredibly impressed with the support I received from Globo Software Solution, especially from Helen. She was extremely professional and quick to resolve my issues. Her responses were always timely and effective. Helen not only demonstrated deep product knowledge but also was very patient and friendly, making the entire experience truly enjoyable. Thanks to Helen and the Globo team for providing such outstanding support—I highly recommend their services!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Great app, it works great and pricing is very competitive, I wanted to get some changes made and Helen got it done super fast and exactly what we needed. I'm sure if there is any other features that we would like to add or change the looks of our search bar Helen could get it done in no time. This app is worth it.

Using app

4 days

Total reviews

14

Average rating

4.4

1 / 5 Share

March 4, 2026

Terrible app — do not install. Complete waste of time and money. The support is a total joke; all they can do is express regret and nothing more. The app itself basically doesn’t work, and given how useless the support is, there’s no realistic way to get it fixed.

Using app

11 months

Total reviews

9

Average rating

3.7

5 / 5 Share

June 20, 2025

The customer service is the best!!! Especially Helen and Kylie, who helped me a lot during the setup and theme integration!

Using app

About 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Helen assisted me with some features I didn't find inside of basic interface and so I'm very thankful about her help !

Store

SHOPIFY

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

This app allows us to add search/filter functionality we need without major changes to the markup on the collection and search pages. We had to ask for help with one change and it was done very quickly. Helen has been very responsive and found a solution to an issue we faced with a sale collection. Great team to work with.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Great customer service! Helen was incredibly helpful and resolved our issues very quickly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

This app is a great app. The amount of quality features and functionalities that this app has to help to improve the conversions is amazing. Such a joy, instead of having to use its equivalent of 4 or more apps which would make the store very buggy. We had some issues were the app wasn't visible on the front end of the website. I contacted customer services and Helen has been so very helpful. Easy to talk to, resolved our issues so fast and also sent us some quality, helpful advice. Would definitely recommend this app to anyone who is trying to improve the customer experience as well as conversions on the website. Kind Regards David

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Very good app and verry good support!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Je suis très satisfaite de cette application. J'ai pu parler avec Helen qui m'a aidé à configurer parfaitement l'application à mon site. Je recommande

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This App seems to do everything I need it to for my small online store. A few issues at the start, but were solved very quickly by Helen.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This app works well. I wanted some modifications to work with my theme and was done in 20 minutes and now the app is perfectly set up how I want. Helen was spectacular and did everything I asked and very happy to have this app in our site.

Using app

22 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 5, 2024

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Great App and even better support team

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Great App and appreciate Helen's help!

Store

Fanka

Using app

9 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Aug. 1, 2024

App works as expected, and the team has been super responsive when I requested a few changes. Helen always gets back to me quickly, and they have been able to meet any requests I've had in the 3 or so years we've been using this app!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 1, 2024

A great app that is user friendly and an essential part of our website for a VERY reasonable price. The customer care team have been extremely helpful, I have specifically been dealing with Helen who has been able to assist with any needs in a very short timeframe. :)

Store

bassike

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Fantastic app. Took a bit to get the hang of it and they adjusted it to suit my needs but got there in the end. Helen & David helped tremendously. I have since gone from just having the smart product filter to the mega menu add on as well.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

This app is extremely powerful, and Helen from support has gone absolutely above and beyond to help me with customising the app to meet my needs. I cannot recommend the Globo suite enough!

Store

Gmarket

Using app

About 1 year

Total reviews

4

Average rating

5.0