All reviews

Rating Breakdown

  • 5
    93% (1,725 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Sept. 27, 2022

One of the best support i have ever experienced. Highly recommended. And the app is working excellent.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Amazing!! Seamless and support is SO fast. Can you believe we received a reply and our problems fixed within 5 minutes? 100% recommend

Using app

6 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 23, 2022

The customer service for this app is excellent. Helen and her team got to work for me within hours of reaching out to customize the app to my store. I would recommend this to anyone looking for a product filtering app.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I used this app to improve my filters on the webstore. At first, I wasn't sure how to start, but the support team has been amazing so far! This is a great app!

Store

Cuvamis

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Just switched from a different filters app. So far so good. Great features and options, and way better pricing then some competitors.

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

They are an amazing service provider. The feature we were looking for long we found all of them in a single platform. Another point I must need to mention is their service. That is so outstanding. Happy!

Store

YELLOW

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Can only be recommended. Nice and easy app to manage. Has a lot of great features. Very quick support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

I did a major upgrade and update of my theme recently and my development team installed Smart Product Filter & Searh. I have over 3,000 products and wanted my customers to have a smart and easy way to refine their shopping experience. Early on I ran into a glitch here and there. Helen and the Globo team responded to my email quickly, assessed the issue and took care of the issue for me. Everything is running smoothly, I find the app easy to use and keep finding new ways to refine the filter for my customers. I also love the search bar at the top of the collection page. The app is terrific and the team at Globo go the extra mile to make sure all is running smoothly.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

The app is almost as good as their customer service. The app provided nearly EVERYTHING my site needed right from the get-go - and the one thing it didn't, they QUICKLY resolved with a free customization. Highly recommend trying this app.

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 19, 2022

After uninstalling this app, template's default filtering is not working. Plus the app keeps many files and code in my shop's template. Keep your hands off this app!

Store

Meopta

Using app

19 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Dear Customer, Thank you for bringing this to our attention. We are very sorry to hear that you did not have a great experience. We have sent an email to investigate further this concern but have not heard back from you. Would you please check it? We would appreciate the opportunity to speak with you and hope to be able to resolve this as soon as possible. Your kind collaboration is much appreciated! Sincerely, Globo Team

5 / 5 Share

Sept. 19, 2022

Assistenza rapida e molto professionale , ha risolto tutte le modifiche richieste al sito senza problemi adattandole alle mie esigenze. Consiglio assolutamente!!! Bravissimi !

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

I emailed the helpdesk on the issue of the filter not displaying on my website. They were really prompt in helping me to resolve my issue with the app. Good Job!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

De App werkt perfect, na een nieuw thema te hebben geïnstalleerd werkte de App minder goed, na contact was dit super snel opgelost door de bouwer! Zeer Goede Service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

I have several requests but their support always help me, they have a great support system and never hesitate to help me. Thanks

Using app

About 1 year

Total reviews

27

Average rating

4.4

5 / 5 Share

Sept. 15, 2022

The app is easy to use, simple, and very effective. Please make sure to test it after installation, it may have compatibility issues with some themes but they have amazing support! Helen and Sarah, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

We used this product at first to sort merchandise and it works great to sort by extra meta fields. We found an issue and support was on top of it. Then we realized we could use this for a different feature as well, adding tags that only show based on a product filter, support helped us out with that too. These guys are pretty great!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

they are very helpful. customer service is good. thanks. we have some problem on product pages, they fixed it.

Store

abdosy

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I appreciate this app and the developers so much. They are responsive - quick to create custom solutions for my website. Filters work as I need them to and make shopping an easier experience for my customers. THANK YOU!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app is easy-to-use and works very well. Many features. The support team is very reactive and super nice ! I recommend thank you very much guys for your help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

This app is great! Helped us to set up filter/sorting custom meta fields and add additional options that are not available by default. 5 stars are def for the support of the Globo team though! They are VERY helpful and quick to resolve your issues. Highly recommend this app & the team's support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0