Smart Product Filter & Search for Shopify

Smart Product Filter & Search

Boost sales with AI semantic search and instant filters
Rating
4.9
Feedback
2,227
Reviews
Chart
#381
Shopify

All reviews

5 / 5 Share
Oct. 4, 2024

Store Using app Total reviews Average rating
BEAUTY PLATZ 1 day 6 5.0
5 / 5 Share
Sept. 23, 2025

Nice and simple plugin with plenty of options available for customizing the filters in our store! Along with great customer service and a responsive team ready to help when needed! Highly recommended for any type of e-commerce store.​

Store Using app Total reviews Average rating
UpsideDrinks.ca About 1 year 2 5.0
5 / 5 Share
Oct. 2, 2024

Helen was realy helpful and cleared the bugs realy fast.

Store Using app Total reviews Average rating
Fox by Ren 3 days 4 4.3
5 / 5 Share
Oct. 2, 2024

Very good customer service, thank you Helen. Helped immediately with change requests. First class. Continue like this

Store Using app Total reviews Average rating
One Home 3 days 9 5.0
1 / 5 Share
Oct. 1, 2024

Doesn't work with cart drawer, only sends the user to the cart page, which is not ideal.

Store Using app Total reviews Average rating
Attitude Fashion About 1 hour 8 1.3
5 / 5 Share
Oct. 1, 2024

A great app, lots of functionality and customisation, and is very easy to use. This app is going to make a huge difference on our collection pages. The search function is excellent as well. both the filters and search make using our website so much easier. Great support as well, particularly from Helen, thank you

Store Using app Total reviews Average rating
Home Games Room 1 day 8 5.0
5 / 5 Share
Oct. 1, 2024

Store Using app Total reviews Average rating
Dragon Alliance About 5 hours 1 5.0
5 / 5 Share
Sept. 30, 2024

This app has been a game-changer for our Shopify store. It's incredibly simple to use, offering a wide range of customization and styling options to fit our exact needs. What really sets it apart is the exceptional support. Helen, in particular, was amazing—she responded quickly to all our customization requests and worked closely with the development team to ensure everything was resolved. Her communication was clear and timely, making the whole process smooth and stress-free.

Store Using app Total reviews Average rating
HANAH 23 days 2 5.0
5 / 5 Share
Sept. 30, 2024

We have asked for help several times, and the service is always fast and efficient. Super satisfied! Thank you, Helen, for your great assistance!

Store Using app Total reviews Average rating
LALOLA 5 months 3 5.0
5 / 5 Share
Nov. 10, 2025

Very handy app. Helen has been very helpful with technical support when required for integrating with our store.

Store Using app Total reviews Average rating
The Appliance Group Over 3 years 1 5.0
5 / 5 Share
Sept. 26, 2024

I had an exceptional experience with customer service. I would especially like to highlight the excellent support I received from Helen, who resolved all my doubts super quickly and with great professionalism. It was a true pleasure to interact with someone so competent and helpful. I highly recommend this service to anyone in need of assistance!

Store Using app Total reviews Average rating
Tingpaint Over 3 years 1 5.0
1 / 5 Share
Sept. 25, 2024

We recently attempted to migrate from USF's "AI Search Filter" to Globo's Search & Filter app, hoping for a seamless integration. Unfortunately, we encountered several significant issues that severely hindered the app's functionality and delayed our launch timeline. Key Issues: Grouping Functionality Failures: The grouping feature did not work as expected. Despite configuring it to display only one value, all options were displayed instead. This bug was discovered early in the process and set the tone for further issues, contributing to significant delays. Collection Titles Not Displayed: Collection titles, which were correctly set in customization, did not appear in the UI’s search tree. This issue persisted even after the support team claimed it was resolved, suggesting a lack of adequate testing. Missing Entire Search Tree: At one point, the entire collection tree disappeared from the search page, rendering the filter non-functional. Despite repeated follow-ups, it took days to receive any priority from the support team, and even then, the issue remained unresolved despite claims to the contrary. Miscommunication and Delayed Resolution: Communication with Globo’s support was frustrating. We were repeatedly assured that issues had been resolved, only to find that many problems persisted. For example, only 3 out of 15 categories were visible after the team claimed the problem was fixed, reflecting a recurring pattern of miscommunication and false assurances. Inconsistent Performance: The app’s performance was erratic, with filters that worked one day disappearing the next. This inconsistency severely disrupted our workflow. One particular issue was with filters based on variant metafields, which vanished over the weekend after previously functioning without problems. Localization Challenges: The app does not support the translation of custom labels for merged values, which made it difficult to localize filters. The suggested workaround of using third-party translation apps like Langify is not a satisfactory solution for an app marketed as a full-featured filtering system. Final Nail in the Coffin: As other users have pointed out, the app’s performance is undeniably subpar. While our legacy filter app added just 180 KB to our theme payload, Globo's Search & Filter app bloated the payload by an additional 1.6 MB. This excessive increase in payload size significantly slowed down our site's performance, and ultimately, this was the final nail in the coffin for us. Conclusion: Despite its promising features, the Globo Search & Filter app suffers from critical performance issues, unreliable support, and poor optimization. The combination of persistent bugs, slow site performance, and ineffective communication from the support team makes this app difficult to recommend. Unfortunately, it has fallen far short of our expectations, and we will be reverting to our previous solution.

Store Using app Total reviews Average rating
TOP-SHELF.de 3 months 12 3.3
5 / 5 Share
Sept. 25, 2024

Amazing customer service from Helen, figuring out an issue in our code that was impacting our product grid. All resolved and lot's more happy customers shopping on our site.

Store Using app Total reviews Average rating
Opulize Over 3 years 2 5.0
5 / 5 Share
Sept. 24, 2024

The support team was very helpful, and Helen made the process easy for us!

Store Using app Total reviews Average rating
Nordic Dream - Danske Luksus Senge About 23 hours 2 5.0
5 / 5 Share
Sept. 23, 2024

very easy to use and great!

Store Using app Total reviews Average rating
SOL Nutrition 3 days 6 5.0
5 / 5 Share
Sept. 23, 2024

The app is great, but it's greatest asset is by far its technical support and customer service. We have been constantly in contact in the last weeks and Helen has always been very fast and professional.

Store Using app Total reviews Average rating
sportit_staging_ext 12 days 1 5.0
5 / 5 Share
Sept. 23, 2024

Parfait ! Support très réactif et application performante :D Je recommande fortement !

Store Using app Total reviews Average rating
Ma housse de chaise 7 months 3 5.0
5 / 5 Share
Oct. 9, 2025

I had several issues with the color swatches and filtering on my Shopify store, and Helen was absolutely amazing in resolving all of them! She was quick, thorough, and ensure everything worked perfectly. I couldn’t be happier with the service and support. Thanks to Helen, my store is now running smoothly. Highly recommend this app and their fantastic team!

Store Using app Total reviews Average rating
Effo About 1 year 1 5.0
5 / 5 Share
Sept. 20, 2024

Support team is amazing! helps a lot. The app works and if you have any problem, the team will be there to help. highly recommend!

Store Using app Total reviews Average rating
enjoykidsus 4 months 2 5.0
5 / 5 Share
Sept. 20, 2024

We love this app! Super functional and looks great. It had exactly what we needed - for the search to go beyond the title / tags, to our metafields. A big shout out to Helen as we had a few queries which were handled with friendliness and promptness. Thank you! Hope you try it out.

Store Using app Total reviews Average rating
La La Land 3 days 13 4.9
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