All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2024

I've been using the Boosted filter for 7 years and while its good I had to leave it for this one, mainly because the merge values with this one is better. That may seem somewhat insignificant but its not, its HUGE. With this one, you can merge a size into two filter tree labels. So if you have a baby size 6-9m you can merge it into both a 6 and a 9 on the filter tree. If you have clothing with multiple vendors (which size differently) and especially multiple age ranges, then a robust merge value is a requirement. Also their team is a huge help! I dealt mostly with Helen and she provided excellent service for a few issues I needed their help with and clarification (not an issue with the app just something specific for my business).

Using app

8 days

Total reviews

12

Average rating

4.3

5 / 5 Share

July 2, 2024

Great prompt service. Helen in particular is very helpful and nothing is too much for her. Thank you!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2024

とてもいいアプリです。 検索設定の際に日本語翻訳の問題が発生し、サポートに相談をしたところ、サポートチームのヘレンさんが素早く的確な対応をしてくれて、瞬時に解決しました。完全なサポート体制で、助かりました。

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2024

The app is great, and the support is amazing. Helen and David were incredibly prompt and helpful. The instructions provided were very clear, making the troubleshooting process a breeze. The app offers a wide range of features that catered perfectly to my needs. Highly recommended!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2024

Really great app especially if you have multiple colors of items and want them to show as different items! Customer service is also super responsive and has helped me with any issues and questions I’ve had!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2024

Amazing Product and best customer service. Thank you so much.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2024

Good support!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2024

Helpful & responsive when customizing for our website

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2024

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2024

Great App but even better customer service. Helen was a huge help going above and beyond what I was expecting from a free help service

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Excelent app, very helpful, excelent servicie and professional staff, recommended 100%

Store

RELIEVE

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 27, 2024

10/10 customer service 10/10 app Highly recommend!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

By far the BEST customer service I had in shopify apps. They really care about you and your requirements. Superfast, super easy. Helen, Carla and all the team has made a great work. I would LOVE to use more app from this developer.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

Whatever you are paying Helen from the support team - double it! I had a problem and within minutes she had sorted it for me, linked me to the problem area and explained what I needed to do. I'm used to slow replies, then having to try and follow unclear instructions. This was a breath of fresh air. Thanks Helen

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Service rapide et efficace !

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2024

Great features and always great support! Especially from Helen and Emma. :-)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Top notch, professional and extremely quick to follow up. Kudos to Helen, Ariya, and if I missed other team member names. I highly recommend this app and team to enhance your ecommerce site for customer user experience. This company - More awesome apps by Globo: https://apps.shopify.com/partners/globo is top notch.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 18, 2024

Look no further, this is the app you want to use! Not only does it provide a great shopping experience for customers, the team at Globo is immensely helpful and responsive. We have been looking and testing out filter/search apps all quarter. Other apps had glitches, weren't compatible or required a lot of dev work to get to work the way we wanted. The Smart Product Filter & Search app Globo is amazing (check out their other apps too!). I had a few requests (okay quite a few) that I needed help with in customizing the look of the app on our website and the team was quick to respond, make the changes asked and continually willing to assist. Helen, Ariya, and everyone else I talked to are complete gems and made getting this app up and running on our site a piece of cake (we were up in running in a few days, fully customized and perfectly integrated with our website).

Using app

15 days

Total reviews

6

Average rating

5.0

4 / 5 Share

July 11, 2024

The best for everything, services, many options & supports I'm using the Smart Product Filter & Search and also the GLO Color Swatch apps, it drastically changed the website experience for the clients. Really important for me to thank Helen, Ariya, Sarah and Jay for all the services and supports they gave to improve the website. You can trust them 100% I highly recommend all of the GLOBO apps.

Store

Made4Me

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 17, 2024

Not only does the product elevate our store with its great and easy to implement features, the support so far has blown me away. AMAZING SUPPORT that is quick and responsive to help make sure the app is suited perfectly for our brand.

Using app

7 days

Total reviews

2

Average rating

5.0