All reviews

Rating Breakdown

  • 5
    93% (1,725 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Aug. 16, 2022

The team at Globo is very professional and understanding, the communication is always prompt. The customization requests are also entertained, I am very impressed by the experience so far.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

Customer Support is phenomenal. Quick reply and immediate help. Very good app and company. Recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

We have 3 shopify stores and we installed smart product filter & search app for all of them. The app is easy to use and it meets all our requirement for a filter app. The support team is also very helpful and responsive.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Excelent customer service! Quickly reponse for any detail opimization ask, great at IT developing support. Recommend.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Really simple and easy to use app. It added to the website sooooo perfectly and I've used a lot of filter apps, but this one is amazing and looks SO professional. VERY simple instructions and I recommend it!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

App loading speed is cool and efficient customer service, Best customer support ever!!! 100% recommend!!!!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Perfect for what we need. Customer service fix problems related to the filter and anything that may cause issues within other plugins and themes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

This App is easily the best on the market. Easy to use and the lowest price for a similar solution. But the #1 thing I got to say is the customer service is top notch! Their development team can tweak things unbelievably fast and provide you with exactly what you need. 5/5, 100 out of 100! These guys rock!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

When this app is working, it works great - but when it's not working, it doesn't sync automatically, and when it does it sets all of our product settings back to default, so I have to log a ticket to have them sort it (which can take a few days). The app must be down at the moment because I can't even access it, subsequently some of our pages are taking actual minutes to load. Had to download another app to speed the website up just to be able to make sales still while we are looking for an alternative. It's rare this happens but when it does its a complete nightmare. EDIT: Have since spoken with Helen who has helped improve our experience and has been a big help. All issues seem to be sorted for now, fingers crossed it stays this way! EDIT (2 years later): Since speaking to Helen 2 years ago, this app has been working perfectly since. If I've had to log a support request for anything, it's resolved quickly and properly. Pleased we stuck with it - if you're having problems, log a ticket and they will help!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2022

Great app and even better support. Help always on hand and requests turned around really quickly. Not sure how you do it but keep up the good work :)

Using app

Over 4 years

Total reviews

8

Average rating

4.6

5 / 5 Share

July 28, 2022

This app is very useful, we did experience some minor issues with it clashing with Shopify functions but the support team are EXCELLENT and get the issues resolved immediately. Would recommend if you need a filter app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Customer service was excellent. They responded to our requests accurately, quickly, and kindly. I have never received such excellent customer service support. I would recommend this app to everyone.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

This app and its respective team are the BEST! So helpful, so efficient and quick with their customer service — and the search/filter app has increased sales tenfold. Thank you GLOBO team! xx

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

Very good app with a friendly interface. Its functionalities are evident from the get-go and it's easy to set up. The customer support is relentless, those guys don't stop until they solve the problem. Also, the app offers a free plan for smaller businesses: recommended.

Using app

10 days

Total reviews

7

Average rating

5.0

4 / 5 Share

July 25, 2022

Look this would probably be a 5 but I've started with this app and my main reason for giving this rating is because of there swift support and help through the setup. I'm pretty sure we are going to be extremely happy with it's functionality going forward but we've just installed it. Thank you again for all your kind and helpful support guys. Appreciate it!

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 23, 2022

Great app with good filtering options. Super helpful support team if you have any questions. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I wanted to adjust the app to suit a specific aspect of my custom website theme and was not able to do this through the settings options. I sent them an email and their response was timely and considerate towards the issue I was having. In the same day they were able to resolve my issue with haste and professionalism. All stores with multiple items should have some method for filtering through them and the customer service team, as well as the developers make this filter app an easy 'Yes!'

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Really good support service. Very effective and highly recommended. Also their product is great. A+++

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2022

Abbiamo usato quest'app per gestire il layout dei prodotti ed i filtri. Sono il top, con un'ottima assistenza sempre pronta a risolvere i possibili problemi! App consigliatissima!!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Awesome app! It is very customizable. it works real time and has many options for filters. It has lots of functionalities I was not counting on. It works super fast for filtering and searching. You can take a look at my store Movo Novo.

Using app

15 days

Total reviews

7

Average rating

5.0