All reviews

Rating Breakdown

  • 5
    93% (1,725 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

May 9, 2022

Their support staff is very timely with replies and solutions. I have had several interactions with them, and they found culprits outside of their ecosystem and assisted in correcting. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Great support and service. Thanks a lot for the quick help. Everything works fine now. App helps a lot.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Support is fantastic. Worked fine when initially installed, but had to get it looked at after I added other apps. A great addition to my site!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 6, 2022

Support, particularly Helen are fantastic and very quick to help. Always quick to respond and resolve anything.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

May 6, 2022

App + service is 10/10 and would highly recommend. The company is very quick to respond and helps if there are any issues.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2022

The customer service is insanely out of this world. 5 stars is not enough for them. They deserve all the praise and accolades coming their way. By far the best and fastest customer support on shopify. All their apps are extremely intuitive as well. Works great for my site and will be using them for years to come. Thanks!

Using app

8 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 3, 2022

Great app and easy to use. Excellent support. Very quick response form the Globo support team and helped to solve some issues quickly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2022

Quick response from the support team to help me make some minor adjustments to the filter. User interface is also very easy to use, much better than other apps I tried.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2022

Brilliant and fast customer assistance. I have installed two of their apps on my website and they are both great, functionality wise and asthetics. I had a one little hiccup integrating one of them on my site and the support team was quick to help me and very polite - very happy, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

THE APP: I’ve used the app for a little bit now, but I fell in love the first 5min of using it. Super easy to use dashboard, simple interface, no nonsense THE SUPPORT: The support team is awesome, had a little problem with a filter in my theme, Asked for support via the app Dashboard. I got almost instant a response, super friendly & helpful the problem was resolved within 30min since my first email! That’s what I call support I’ve been helped by Helen, definitely one of my best experiences with customer support ever. I’m a returning customer for sure, Keep up the good work!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

Enjoying this app so far. When I needed support they were quick to help! Thus far, I would recommend this app!

Store

Framar

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

We have loved the ease and user intuitiveness of the app. When we have had some issues, they have been prompt to respond and resolve the issues.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Love this app, customers can filter types & prices. But most important is the fast & knowledgeable service I get from the staff. I never have to worry about changes been done on time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Great app, great support. The app is great for filters. The support team managed to fix an issue I had the same day.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

I researched many filter and search Apps. This is the one! The dashboard is very easy to configure. You can get a color swatch match to the right images. The CS support response time is under 24 hours and is very helpful. They will do coding adjustment to get it right for you. Highly recommend!!!!!! and....they have many other Apps....check it out.

Store

ISSDO

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

The response time is quick for help requests and the team at Globo are very helpful and supportive. Thanks Helen!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Wirklich coole App, konnte optimal in mein Theme (Sense) integriert werden. Habe einige andere davor ausprobiert, aber die ist wirklich am einfachsten zu bedienen und sieht im Endeffekt am besten aus :) Der Support ist sehr nett, superschnelle Reaktion und wirklich sehr bemüht zu helfen. Und auch erfolgreich dabei was am wichtigsten ist Danke! Mich habt ihr überzeugt!!!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Very satisfied with the installation service of this Smart Product Filter & Search, which is very compatible with our website, and the installation speed is very fast. Overall, I like this filter very much, and I will always use it. Thank you!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

This should be included by Shopify as default, I am surprised it is not. Globo and its incredible support team have been wonderful in helping me getting setup, a big shout out to Helen who has been so patient with me. The templates are easy enough to customize and the liquid templates can be truely customized if like me you have a unique setup.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2022

Excellent service from Helen and the dev team at Globo. They went above and beyond and sorted out some issues that didn't even apply to their app. And the app is great - provides a myriad of filtering options.

Using app

About 3 years

Total reviews

1

Average rating

5.0