All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2024

Such a great app! We were able apply the exact look and functionality we were looking for with Smart Product Filter. Also, huge shoutout to Helen for your amazing customer service and helping with the one custom tweak to help everything look and function the exact way we were looking for. Amazing app and customer service, thank you so much!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Terrific customer support and effective features. This app is a good choice for any store that seeks to make it easier for customers to find what they are looking for quickly and comfortably. Annie was not only professional but also very effective, it was clear to me that she valued my time.

Store

Weriion

Using app

About 2 years

Total reviews

17

Average rating

4.8

5 / 5 Share

March 4, 2024

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2024

Helen was super helpful and got our problem fixed in just a few days. Really appreciate her help. This app is making it very easy for our customers to find the products they want.

Using app

24 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2024

Such an amazing app! So easy to use and the customer service is fast, communicative, and very professional! Helen answered my question within an hour and made it so easy! Will definitely recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2024

Brilliant service, wasn't anything they couldn't help with, including placement of where the year make model search appeared on my website. The filters work great. Would highly recommend.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

I'm only on the free trial, but the team (specifically Helen) has been extremely helpful in setting everything up! We ran into a few issues with how we wanted it to look and couldn't figure out how to adjust on our own so the development team answered our questions and offered solutions/fixed things very quickly so we could be up and running ASAP. The functions that this app offers for our store are really amazing and is very customizable which I love.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

So happy with the app that suits perfectly the expectations. Strong UX & easy to implement. In addition, support is really efficient and has been really fast to fix faced issues.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Helen fixed our problem in no time! Great service with a speedy response. Would recommend.

Store

Dapol

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

So far so good. Lots of options on this app so took a bit to dial in. Had some issues on setup and the devs handled it very quickly. No downsides to using this! Site is speedy and it works fantastic on mobile. The only downside is when manually adjusting organization of options when using meta fields. Every time you update, you need to manually sync the app. This resets the manual orders. Was able to get around this by creating collections, which does not have this issue.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Good Understanding and support as well as prompt responsible service in fixing the issues. Thank you so much!

Store

GBNY

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Heel goed en snel geholpen, hadden een probleem met het zoeken op de site.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

We were only looking for an app that could show variants as products on a collection page. I'm pleased to say that we got a lot more than that with this app. It's now replacing the previous app that we were using to show variants as products, but also replaced the "search and discovery". We're still facing some theme compatibility issues, but the customer support is very quick and knowledgeable regarding any issues so far. Very impressed. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I was looking for an app that made filtering in my shop look and feel natural rather than complex, and after trying out multiple other apps that didn't quite make filtering easier or weren't intuitive enough I decided to try out this app. I hesitated to do so before because the costs do go up quite a bit when you have a lot of products, but I can assure you it's worth every penny. The support is absolutely amazing, friendly and helpful and the app is really easy to use. Definitely recommend this one!

Using app

11 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great app, customer service is on point and quick to respond.

Using app

About 21 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 19, 2024

I love this app because their customer service is 10/10!!!!! I have been struggling with some customisation as I am an IT moron. Helen was the one who had been helping me. She was patient and efficient. She solved my problem so fast.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The app is amazing. We've been using it for more than 2 years. The support is always on time and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Such a great filter and search app with plenty of features. We needed some help with the integration into our theme but the support was really good and sorted it in no time at all. Thanks!

Store

Rogey

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I am using the app for a couple of years now and I only can highly recommend this app and it would have gotten more stars, if there were more! The color swatches can be customized with color or image and everything else can be customized as well. The support is extremly helpful and quick, they solves my requests within less than 24 hour. Perfect, love it!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I recently encountered a minor hiccup while using the Smart Product Filter application in my online store. Though the issue seemed small, it was impacting the functionality of the filter, and I wanted to ensure my customers had the best possible experience. Unsure of how to resolve it on my own, I reached out to the developers for assistance. I cannot express enough how impressed I am with the level of service and support provided by the team at Smart Product Filter. From the moment I contacted them, they were attentive, responsive, and committed to finding a solution promptly. Their expertise in diagnosing and fixing the problem was evident right from the start. They quickly identified the root cause of the issue and implemented a solution that seamlessly resolved it. What stood out to me the most was their dedication to ensuring that the fix was implemented efficiently without causing any disruptions to my store's operations. Throughout the process, the developers kept me informed of their progress and provided clear instructions on how to implement the solution on my end. Their communication was exceptional, and they went above and beyond to ensure that I was fully satisfied with the outcome. I also want to commend the developers for their professionalism and willingness to address even the smallest of issues with the utmost care and attention. Their commitment to excellence is truly commendable, and it's evident that they take great pride in their work. Thanks to the efforts of the Smart Product Filter team, my online store is now running smoothly, and my customers can enjoy a seamless browsing experience. I couldn't be happier with the level of service I received, and I wholeheartedly recommend their product and services to anyone looking for a reliable and efficient solution for their online store. Kudos to the team for their exceptional work!

Using app

About 1 year

Total reviews

5

Average rating

5.0