All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
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5 / 5 Share

Dec. 21, 2023

Very useful app with nice features and very helpful support, that can always help you with problems or customisation.

Store

Secundo

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

They were very quick at resolving an issue I was having! Couldn't recommend more :)

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

The customer support has been amazing. Helen is very knowledgeable and the response time is really fast.

Using app

2 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Dec. 19, 2023

Really surprised by the fast support of this team. They reply literally within 5 minutes and fix issues immediately. Thanks Helen!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Good support from Clara!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

I have been using the app for a while now and have had no complaints at all! The app does what it's supposed to do, there's plenty options to tailor it exactly to your needs and if you need help, the support is quick and on point. When I wanted to install the app on a new collection there seemed to be a small issue that I couldn't fix myself and in no time Helen helped me out and installed the filter exactly the way I wanted it. Happy user right here!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

The customer service was amazing! Very fast, skillful, and kind. It was a great experience. Especially, Helen helped me to solve problems beautifully. I truly appreciate her support and this service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great app~! Great service~! Helen helped me with my issues, quickly and nicely ~! professional solutions~!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

This app is fantastic! Does exactly what we wanted it to do for our website and their customer support is amazing and quick to respond. Helen has helped us on multiple occasions when we've run into some trouble. Highly recommend this app for all websites!

Using app

28 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 13, 2023

So pleased with the help offered by Helen when I had a display issue on my website after changing settings in the smart product filter. She resolved my query and went on to help me make the change to the set up that I wanted. Brilliant and fast. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Really powerful tool that will compliment our suite of shops.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Fantastic App, that solved a huge filtering headache. Had some issues with integration with our template and Helen and her team resolved the issue within 24 hours. Outstanding. Highly recommended.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

とても素早い対応で助かりました。 アプリもセットアップしやすく、商品検索もスムーズです。

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Their support is the best. They are quick and very detailed in the help they offer.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Thank you for quick support. Very good supportive team member.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

This app does exactly what we need it to do! We have a broad range of products, as we sell day old poultry online, but also sell feed, supplies, etc, which are sold entirely differently than day old poultry. This app gives us the flexibility to set up many different types of product categories which all filter and sort differently, using different criteria. On top of all, we needed a last minute add on functionality developed, and Helen was able to get this done for us in a matter of minutes from the time that I submitted the development request via email. Superior customer service, and a very valuable app for our business.

Using app

11 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

great app and great service. Helene helped me with all problems

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

I have been using Smart Product Filter & Search for a few months now and I am very happy with it. They support very fast and can customize whatever you want to display on the store

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

We had a niche way of needing our Website filtered and the App was perfect for what we needed. I can't thank Helen enough at Support for helping us with any problem that arose and solved it so quickly. We're so pleased! Thank you very much.

Using app

About 1 month

Total reviews

2

Average rating

5.0