All reviews

Rating Breakdown

  • 5
    93% (1,725 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

Aug. 31, 2021

The support of this app is very helpful! I got assisted as per my concerns and really recommend this app. Helen and her team did a great job!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Best customer support should you encounter something or need a very specific feature. Helen’s been very helpful with our shop pre-launch. Best filter app in the app store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Easy to use filter and search, just remember to run sync periodically. Customer Service, particularly Sarah is very helpful and resolves any issues quickly. Recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 27, 2021

The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 25, 2021

I've been using this app for over a year and only ever had 1 small issue and the service was swift and the fix within 12 hours!

Using app

Over 5 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 25, 2021

I use the app and customer support . and really enjoy working with them! They were really corporative and did all the adjustment I ask (and i ask a-lot)

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Using this app to make filters on oor product pages based on tags - works really good! The app runs smoothely and contacting the support is easy and they reply fast.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

絞り込み機能としてすごく便利に使っています。 設定方法が分からなく問い合わせたら明確な回答をいただきました。 絞り込みタイトルなどの言語も全て自分で入力したまま使えるので日本語でも問題ありません。 アプリのレスポンスについては、今後検証していきます。

Store

Dlinks

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Love the support from this app. The development team (shout out to Helen) is responsive and they work to fix the issues quickly. Thank you!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 21, 2021

I love how this app changed my store for the better and support I've gotten is also top notch. I had some concerns and got a response right away so now the filters are just how I want them to be

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I have been using this app for a few months now and am extremely happy with it. Works like a charm and gives you so many options to choose from. And, the customer support is absolutely brilliant. Fast response and they go the extra step to make things just right for you.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 19, 2021

Wir benutzen die Smart Product Filter & Search App schon länger und sind sehr zufrieden. Der Support reagiert bei unseren Erweiterungswünschen super schnell und immer zu unserer Zufriedenheit. Wir empfehlen diese App allen, die einen Filter und/oder eine Suchfunktion wünschen. ------------------------------------ We have been using the Smart Product Filter & Search App for a long time and are very satisfied. The support responds super fast to our expansion requests and always to our satisfaction. We recommend this app to anyone who wants a filter and/or search function.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I used this app to install a side bar nav on my shop. The support team helped me tweak it and get it exactly the way I wanted it to look

Store

Gauze

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

APP is great and works smoothly. Customer service is also very responsive and service is excellent, I had a problem with they filter and they solved it in less than 12 hours! Totally recommend this app

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

I absolutely love this app and totally recommend it! Smart Product Filter is a dream to work with, the filter works really well as does the search function. The customer support is the best I ever experienced on Shopify they work quickly to solve issues and even customize it to make sure the app works as we wanted to be displayed. They are the kindest, most responsive, and completely effective. 10/10 would totally recommend! I am not only using the search and filter app but other apps from Globo and all work excellent. Big thank you to the wonderful team!

Using app

14 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

This product has provided my store the ability to showcase our products in a much better light. I have the ability to show swatches in a better manner, filter more intelligently and provide my customers more options. The service is fantastic, they have been very quick to respond to my inquires and very helpful in helping me set this up on three different sites. I highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

If I could give them 6 stars I would. Absolutely! blown away by their customer service - well & truly gone above call of duty. Wanted the filter customised to suit our theme and the Team at Globo fulfilled all our requests without any issues. We Highly Recommend them - Amazing! experience

Using app

29 days

Total reviews

18

Average rating

4.5

5 / 5 Share

Aug. 9, 2021

Had some problems and troubles at the beginning the support helped me in all my problems the app it self is little bit hard to get use to it but over all great app , great support. Highly recommend it

Using app

3 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 6, 2021

Had some issues with implementing, however great customer service and assistance. App could be more intuitive to use, but other than that does its job properly.

Using app

6 months

Total reviews

2

Average rating

3.5

4 / 5 Share

Aug. 5, 2021

Good to use. The Globo support team's response is relatively fast. If you got some questions about the apps or some functions don't work, they would like to help you to solve the problem fastly.

Using app

About 1 year

Total reviews

1

Average rating

4.0