All reviews

Rating Breakdown

  • 5
    93% (1,724 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
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5 / 5 Share

April 27, 2021

We recently installed the Smart Product Filter app on one of our online stores. We tested it and found some conflicts with our existing filter app. I contacted the developer and opened a ticket regarding that issue. Helen and the team at Globo took care of the issue but we found some other compatibility issues while further testing. The support team worked intensively to help resolve the issues and we finally put it live. We have not finished exploring the search options/configuration but the filter is up and running. We are happy with the results we've obtained. Any other app we've tried was either useless or way to expensive.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2021

The best support EVER. I have downloaded a lot of apps from the Shopify store, but this company provides the BEST customer support by far compared to anyone else. I dont usually write reviews, but these guys surpassed my expectations and helped sort out every minor issue I had with the app. Their developers are excellent. Will be downloading a few more Globo apps. 5 STARS!!! Highly recommend!

Store

KULTKID

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 10, 2023

We have been using this app for a couple of years. The app works well and their customer service is amazing. I worked with Helen. She is great. I strongly recommend this app.

Using app

Over 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

April 21, 2021

Super application, super support :) Répond très vite aux différente questions. Il n'hésite pas à prendre la main directement pour faire les modifications.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

Great app & excellent customer service! Quick response and the issue has been solved! I would definitely recommend this app.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

Super! fast and super efficient customer service! Good App..they quickly fix everything thanks for everything

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

The best customer service I have ever experienced with any app! I honestly have never had such great customer service. I originally had some issues and wrote a review and this company was so quick to help me, and even went above and beyond what the app normally does, to ensure it could do what I needed for my store. I would work with this company any time, and would suggest everyone do so. Extremely quick and positive response time from them. I am very pleased. You can see it working on my site: www.customdogstuff.com

Using app

6 months

Total reviews

7

Average rating

3.9

5 / 5 Share

April 9, 2021

Great app it does what it says, and support was really wonderful - thank you very much to Helen and the developers!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2021

Great support, they helped me change the product layout just the way I wanted. And the product filter is easily set up. Would most certainly recommend as a product filter to your store.

Store

BBYSTOR

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 7, 2021

Great customer support, highly responsive. The team have been very helpful. Very Good app.Thanks a lot

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2021

Great customer support, to create the look and feel of our site. The team have been very helpful. Good app.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2021

The app is simple to set up and it works perfectly! What a kind and talented team! I had so many tricky requests and they all solved, while some of other apps just told me they couldn’t help. I’d give 10 stars if I could. Definitely the best team on Shopify!!!

Store

Animiow

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Great product and an extremely helpful support team. I would highly recommend this app if your theme doesn't have a good filter option. They also have a great form builder that i use as well.

Store

ArtFan

Using app

About 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

March 26, 2021

We had an issue with an old top ranking filter so we had to find a new filter fast!!, we decided to try out Globo's filter. Their UI is on par with the top filter app we used before, we did not feel like we missed anything, but even had a better experience - They offered us great support, checked on us on a daily basis and made sure everything is working as we wanted. Thank you Helen and your Dev team

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

Very nice app and outstanding customer service. Fast response and very willing to help out with our requests.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2021

Absolutely brilliant app for filters and exactly what I was looking for. I have few tweaks needed and raised with support. Would definitely recommend . Last few days the support received in fixing the issues was beyond excellent and support teams across the world should learn, amazing job team!!!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2021

I have installed this app on 4 sites! Fast and always available support. They solved all the problems in less than a day. I absolutely recommend this app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

Amazing app helped tremendously, would definitely recommend. Additionally, support is A1 if you ever have any questions or encounter an issue.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Plugin does what it must do! Support is great if you want something the fix they do it right away! We have been using this Plugin for more then 3 years now!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

It is for me the best application of filters, with the best possible attention and customization. The technical service is wonderful. 100% recommendable.

Using app

7 months

Total reviews

8

Average rating

5.0