All reviews

Rating Breakdown

  • 5
    94% (2,014 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,071)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2023

Thank you to the team at Globo! You guys are always so quick at attending our needs. We really appreciate it. Great app and I'm using it with my other clients as well.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

This is a great app and amazing support team! They helped us with all we needed . We recommend them for sure!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

This app is very great. I had a question and the support team (Clara) was able to help me and answered realy quick.

Store

Occulto

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 12, 2023

A very well constructed app and the support (if needed) is top class! Many thanks to Helen and the team

Using app

24 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 8, 2023

Application qui fonctionne très bien. Dès qu'un problème intervient, le service client est très réactif ! Je recommande

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 7, 2023

Great customer support, very quick with responses and very helpful with customization! I would recommend using them

Store

Numi

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Looking for unparalleled performance? Look no further than Smart Product Filter & Search! Their customer service and app performance are truly exceptional. I've been a loyal user for a long time and will continue to be. Whenever I needed assistance, they promptly responded, even on weekends. They always go above and beyond to resolve any issues and provide top-notch support. On the other hand, I had a terrible experience with another app (unfortunately, the name slips my mind). The developer seemed clueless about their own app, leading to wasted time and money as I tried to fix things myself. Their customer service left a lot to be desired. It's evident that they prioritize profits over providing quality service to their users. Learn from my mistake and opt for Smart Product Filter & Search for an outstanding app experience.

Using app

7 months

Total reviews

17

Average rating

4.9

5 / 5 Share

March 4, 2023

Great app with a lot of functionality. Customer service is fantastic. Needed a few tweaks to get it working with our theme but the Globo team took care of it in a matter of hours. Highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

This is a great tool! Highly recommended to improve the UX of your site. Users are able to search easily between products which is parmount for ay e-commerce stores. Great customer service too!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

1 / 5 Share

March 2, 2023

We wanted to love this but we will be switching to another app. You have to manually sync the store every time you re-order a collection BUT the biggest issue is that their servers are constantly going down and it has left our site with no products on it until they fix their issues. I would click on a product page and it would show we have no products at all. We have several hundred. They reply via email several hours later and they have a Skype number to call but no one picks up. This is a huge problem when you are losing tons of business because you are relying on this app to show your products on the site. The capabilities are a little basic too. Please trust our word on this and GO SOMEWHERE ELSE!

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

July 7, 2024

The service is great! I deal with Helen, any issues or questions I have seem to be answered/resolved quickly. I would recommend this app

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2023

One of the best app in my collection. Great support, very quick to reply. They will listen you and implement new features. I highly recommend this app!!

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

March 1, 2023

Best support I have ever received for a Shopify app. I needed to make some changes to the app. For example make it dark theme. They made all of the changes that I requested within a few hours! I have used a ton of Shopify apps and most of them don’t even respond. I’m very impressed!

Store

Lanae

Using app

18 days

Total reviews

6

Average rating

5.0

1 / 5 Share

July 11, 2025

What poor customer service and app, it's not working for over a week, this app caused us to lose a lot of money and they can't fix it, don't use it!!!!

Store

Balardi

Using app

Over 2 years

Total reviews

37

Average rating

3.4

5 / 5 Share

March 1, 2023

Absolutely amazing APP and the support is top-notch! I tried many similar apps and this was by far the best! Helen helped me a lot! Just install it, you won't be disappointed!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Support team works great! Thank you for your quick extensive responses and timely help with the issue!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Helen & Rosie, are excellent. They provided fast response, service & completed an update for me same-day. Awesome app (We have over 40,000 products) and the functionality and level of detail this app provides has been working great for us. I know if I ever need support in the future, they'll respond promptly, having this piece of mind is worth their weight in gold. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

The app is excellent, and the team at Globo is equally great! All their products are visually and functionally designed very well. And, they're incredibly helpful! My company uses three of their apps, and I tell my co-workers all the time I've never worked with better folks than those at Globo.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

The filter is working really good. And the support is fantastic. They always answer super fast, and the quality of the support is brilliant. I had a special requirement that needed a tweak to the code, and they not only answered right away, they also programmed the update within half a day.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Lots of features and customisation, integrates well within our theme, and super fast and helpful support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0