All reviews

Rating Breakdown

  • 5
    94% (1,857 ratings)
  • 4
    3% (58 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (45 ratings)

Reviews with Text

  • 97% (1,915)
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5 / 5 Share

Oct. 3, 2025

Store

Nooe UG

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

We experienced an issue with the app today, and Helen from their support team helped us resolve it quickly. Excellent service and very responsive. Thank you, Helen!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I’d like to give a big thank you to Helen for her excellent support. She assisted me in resolving an issue with Smart Product Filter & Search, and her help made the process smooth and stress-free. Really appreciate her professionalism and efficiency!

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 1, 2025

Veloci, gentili e molto competenti. Tutte le volte che ho dovuto usare l'assistenza sono stata molto contenta. Bravi ragazzi!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

"Many thanks to the technical support team, especially to Helen, who helped me set up this application according to my needs. We stayed in touch for two days and managed to fix everything so that it works as required."

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

The app really impressed me in a positive way – it runs smoothly and offers great functionality. Of course, sometimes I get stuck or don’t know how to set something up, but that’s never a problem. All it takes is reaching out to support, and the reply comes faster than I’d expect. What’s more, the response is not only clear but also very helpful. I’d especially like to thank Helen, who recently got me out of a tricky situation!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Store

Mistore

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

The app is exactly what we need, and their support team is incredibly fast and efficient in responding to any issues we encounter.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

We highly recommend the app. Communication with Helen was always clear and understandable. She solved several challenges in the area of front-end programming and we are very satisfied with the results. The fast support is particularly commendable.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

This app is absolutely game changer, the best thing about this app is their support, specifically Helen. She's always there, happy to help and very supportive. Overall, amazing features, amazing team, definitely recommended. If there was an option to give more stars, I would. Love your work guys

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

The support team was amazing—very quick to respond, and they resolved my issue promptly. Excellent service and a great experience overal.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

The app has helped us provide a better user experience on our site and the customer support has been amazing. Had a recent issue with this on my site and I was helped by Helen who was able to quickly and competently resolve the issue. Thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2025

Helens customers service was amazing and literally solved my website issue within seconds. She responded immediately, logged into my account and updated everything right away. Also her attitude and friendly demeanour made it such an incredibly easy process. So grateful

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Love this app. I contacted support to help with the color customization and spoke to Helen who helped me get everything sorted out. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 25, 2025

There are tons of benefits to this app and really just one con: there is no real documentation on how to implement, configure, and customize your filters. If you're a DIYer or a dev using the app, you will need to work with their support team. The upside is, their support team is great. The filters work great, are easy to setup, and their team is always quick to respond and help with any issues in our configuration, implementation, and guidance on customization or any other particular questions. The app does get extremely expensive depending on your catalog size, but our site could not work without it, and the competitors do not offer a comparable experience.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 25, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

This app is what I really need. I also have good time supporting by agent Helen fast answer and straight to the point.

Using app

7 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 25, 2025

Great customer service and friendly support from Helen :)

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Helen was very helpful in solving our issues and was quick to respond!

Using app

About 5 years

Total reviews

2

Average rating

5.0