All reviews

Rating Breakdown

  • 5
    94% (2,016 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,073)
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5 / 5 Share

Aug. 8, 2022

Perfect for what we need. Customer service fix problems related to the filter and anything that may cause issues within other plugins and themes.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

This App is easily the best on the market. Easy to use and the lowest price for a similar solution. But the #1 thing I got to say is the customer service is top notch! Their development team can tweak things unbelievably fast and provide you with exactly what you need. 5/5, 100 out of 100! These guys rock!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

When this app is working, it works great - but when it's not working, it doesn't sync automatically, and when it does it sets all of our product settings back to default, so I have to log a ticket to have them sort it (which can take a few days). The app must be down at the moment because I can't even access it, subsequently some of our pages are taking actual minutes to load. Had to download another app to speed the website up just to be able to make sales still while we are looking for an alternative. It's rare this happens but when it does its a complete nightmare. EDIT: Have since spoken with Helen who has helped improve our experience and has been a big help. All issues seem to be sorted for now, fingers crossed it stays this way! EDIT (2 years later): Since speaking to Helen 2 years ago, this app has been working perfectly since. If I've had to log a support request for anything, it's resolved quickly and properly. Pleased we stuck with it - if you're having problems, log a ticket and they will help!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2022

Great app and even better support. Help always on hand and requests turned around really quickly. Not sure how you do it but keep up the good work :)

Using app

Over 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

July 28, 2022

This app is very useful, we did experience some minor issues with it clashing with Shopify functions but the support team are EXCELLENT and get the issues resolved immediately. Would recommend if you need a filter app!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

Customer service was excellent. They responded to our requests accurately, quickly, and kindly. I have never received such excellent customer service support. I would recommend this app to everyone.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

This app and its respective team are the BEST! So helpful, so efficient and quick with their customer service — and the search/filter app has increased sales tenfold. Thank you GLOBO team! xx

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2022

Look this would probably be a 5 but I've started with this app and my main reason for giving this rating is because of there swift support and help through the setup. I'm pretty sure we are going to be extremely happy with it's functionality going forward but we've just installed it. Thank you again for all your kind and helpful support guys. Appreciate it!

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 22, 2022

I wanted to adjust the app to suit a specific aspect of my custom website theme and was not able to do this through the settings options. I sent them an email and their response was timely and considerate towards the issue I was having. In the same day they were able to resolve my issue with haste and professionalism. All stores with multiple items should have some method for filtering through them and the customer service team, as well as the developers make this filter app an easy 'Yes!'

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Abbiamo usato quest'app per gestire il layout dei prodotti ed i filtri. Sono il top, con un'ottima assistenza sempre pronta a risolvere i possibili problemi! App consigliatissima!!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Awesome app! It is very customizable. it works real time and has many options for filters. It has lots of functionalities I was not counting on. It works super fast for filtering and searching. You can take a look at my store Movo Novo.

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2022

This application is very useful, I recommend it to everyone, it is very practical and easy to operate,

Store

NTG Fad

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2022

It was a great experience with this application and it was very useful. Thank you to everyone who made it. I recommend it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Adaptable, customizable, lots of useful features for my store for a reasonable monthly fee. Support are very quick to respond and helpful.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 11, 2022

Great application and fast support!! We had a few problems that were quickly resolved in our favor. 5/5

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Does the job we need fantastically and the best app support I've seen! Couple of minor issues sorted almost instantly!

Using app

About 4 years

Total reviews

4

Average rating

4.3

5 / 5 Share

July 8, 2022

The Smart Product Filter & Search app is very useful and easy to use. It really helps especially when the store is having a large number of collections. It makes the filter options organized!! Plus, the support team are very helpful and active!! Kudos to the whole team! :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Having used other , similar apps I would say this is probably top of the list at the moment for me. Enough customisation to suit any theme. If you need to get under the hood its much more straight forward than other apps and installation was very easy. If I had any feedback: - After making certain changes, it seems like you have to "re-install" the filter onto the theme. Not a deal breaker but I did wonder why changes weren't reflected sometimes - Not always 100% compatible with all theme features. However Support is very good/responsive and these got dealt with quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Really powerful filering app, provides exactly what we need. Excellent customer service from Helen also.

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

July 1, 2022

I've been using this app for a couple of years now. I've only had one issue during that time. Once I reached out for tech support, I heard back from Helen within an hour. The issue was fixed super fast! I always appreciate great customer service, and you will definitely get it from Globo! Furthermore, the product search filter is very user friendly :)

Using app

Over 2 years

Total reviews

4

Average rating

5.0