All reviews

Rating Breakdown

  • 5
    93% (1,727 ratings)
  • 4
    3% (63 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2019

This app is great as far as filters go. The best part is their amazing customer service! They will help with any problem you may run into without hesitation, even if you're on the free plan.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

Cannot recommend enough. This app has added some desperately needed functionality to our store. Being a car parts provider, its crucial for customers to be able to filter by their vehicle and this was made possible by this app. I must also give a shout out to the customer service team. Just before Black Friday we ran into a few issues but they were solved quickly and efficiently.

Store

AUTOID

Using app

7 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Dec. 2, 2019

A great app for searching products and for adding filters. The support from the developers and support team is great.

Store

Bhalloo

Using app

22 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 1, 2019

Great app...until it suddenly froze up on when I tried to reindex my site on BLACK FRIDAY WEEKEND! Removing it broke my entire site. From what I can tell, they changed the way the app worked like the day before Black Friday. How stupid is that? I really loved this app, but now I am so frustrated I could cry. We are losing sales and everything on my site is broken and none of the links I relied on with the app filtering are working.

Store

Pactimo

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi There, I'm sorry for your inconvenience. After check with Shopify API team. I found this bug is only appear in some stores. It because we changed to Bulk API to sync products and also bugs of Bulk API. We have fixed the bugs in out end. But we still looking for Shopify API to fix the bug from BULK API.

4 / 5 Share

Nov. 29, 2019

A great app for the impulse theme. I must appreciate the support from the app team. They respond quickly and solve problems quickly. We opted for the app for the multi-select filter and it works perfectly fine. One drawback I would say is "Buy now" on the pop up of the collection page doesn't work. All over a great app for filters.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2019

Great customer service. I had a problem and they fixed it in a minute. About the app, it runs well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Smart Product Filters is a very good application ! The Customer Service answer quickly and solve problems !

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 25, 2019

This app was working great until they decided to remove the smart filters without any notice! An email was sent yesterday (Sunday / non-working day), to upgrade the plan as we have apparently exceeded 100 products. Today, the plan was removed before we could even respond to their email. How insane. We are still paying for the plan, but no smart filter's are there?The removal of the smart filters has caused affected product views on our website. So disappointing!

Using app

About 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 24, 2019

Great responsive customer support, very handy and useful plugin! Highly recommend to anyone looking for customizable filtering options for their products.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

I just installed the app in my store, and so far it seems to be operating well. I do want to give a special shoutout to the support team though. My store was a particularly complicated integration, as I had a lot of custom CSS applied, and the support team patiently worked through my problems 1 by 1 until my store was operating perfectly. For this reason, I'm happy to recommend them with a 5 star review.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 14, 2019

upon using this app we found their customer service to be very good and prompt will continue using them and recommend when required to

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

I was looking for a way to easily add sortable filters to our store. This worked perfectly. And the live support within the app is top notch. Their team helped me diagnose and solve a problem in real time. Exceptional.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

This app is great for adding a detailed filter to your shop's collection pages. It also features a customizable product layout for your collection page with is really nice. But the best thing about the app is the amazing support they provide, they will help you fix any problem you have involving customization of the app on your store, until it is entirely as you want it to be. I am very happy I added this to my store!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

I've just started to use the filter. Everything works perfectly. I had an issue with the filter's place and I contacted them by Support section and they replied to me in 1 hour asking for the access. As soon as I gave them access, in 15 more minutes they solved the problem and informed me about it. I would like to thank them for their services until now and especially to Joel, the team member who took care of my problem.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Great and easy to use app. Brilliant and fast support. We use the product filter and toggle to show second picture.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2019

You could encounter problems when applying it to different themes but their support is great enough to overcome that!

Store

PINSLAB

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Just installed few days ago. I loved the features and the freedom to adjust the layout preference. Amazing CS support. Had some problem and the issue was resolved in a few hours. Super easy and convenient app and service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

Great support - Emma answered all my questions and helped me with the set up to fit within my brands CI.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 6, 2020

Great support .... Had a lot of questions regarding customization and getting the filter with the same look and feel as the selected theme. They did a great job! Take a look at www.craftedsociety.com .

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Really good and flexible app. For my fashion retail website is doing a great job. The support team is very helpful and respond quickly. Would recommend to use this app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0