All reviews

Rating Breakdown

  • 5
    94% (2,018 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (51 ratings)

Reviews with Text

  • 97% (2,074)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2021

I have used the app and its working fantastic as required. The support service is excellent, very quick response. I have requested so many customizations from support team and they have done all on time. Great App!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

I was curious about the app and whether I needed the service. I signed up for a trial and gave it a go. Unfortunately there was some issues with my theme (Konversion) and the features not actually showing up on the site. I got in touch with support and they resolved this perfectly, asked some questions and they gave me tips to improve my product search. I am absolutely stoked. I will definitely keep this going as it is a great feature and works great. And if anything is not quite right, or I don't know how to do something I trust that support is there to help out.

Using app

7 days

Total reviews

7

Average rating

4.1

4 / 5 Share

Sept. 2, 2021

Excellent Support. there are some flaws in terms of syncing, Sometimes Automatic sync don't work, so we have to manually sync the changes . but i hope developers taking note of this

Store

Putchi

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 27, 2026

Wir hatten das Problem, dass nur noch 16 Artikel angezeigt wurden, anstelle des kompletten Sortiments. Clara und das Team lösten das Problem über Nacht. Wir sind sehr glücklich, dass dies so schnell und unkompliziert ging.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Had a small issue with the app, their support team (Hanna) fixed the problem quickly and made sure a follow up was made too.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 2, 2021

For Smart Product Filtering, customer service is there to help. Any issues I have, are resolved in a day. I even hired them for extra services and they delivered. Great team.

Using app

9 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Recently had an issue with the app and the team were so quick to help and wonderful to deal with. I really appreciated the great customer service, thank you Helen, Hanna and team.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

The support team is very enthusiastic to help us and follow up the problem so quickly. The problem was fixed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

The support of this app is very helpful! I got assisted as per my concerns and really recommend this app. Helen and her team did a great job!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

Best customer support should you encounter something or need a very specific feature. Helen’s been very helpful with our shop pre-launch. Best filter app in the app store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 27, 2021

The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.

Using app

8 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 25, 2021

I've been using this app for over a year and only ever had 1 small issue and the service was swift and the fix within 12 hours!

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 25, 2021

I use the app and customer support . and really enjoy working with them! They were really corporative and did all the adjustment I ask (and i ask a-lot)

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Using this app to make filters on oor product pages based on tags - works really good! The app runs smoothely and contacting the support is easy and they reply fast.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

絞り込み機能としてすごく便利に使っています。 設定方法が分からなく問い合わせたら明確な回答をいただきました。 絞り込みタイトルなどの言語も全て自分で入力したまま使えるので日本語でも問題ありません。 アプリのレスポンスについては、今後検証していきます。

Store

Dlinks

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Love the support from this app. The development team (shout out to Helen) is responsive and they work to fix the issues quickly. Thank you!

Using app

9 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 21, 2021

I love how this app changed my store for the better and support I've gotten is also top notch. I had some concerns and got a response right away so now the filters are just how I want them to be

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I have been using this app for a few months now and am extremely happy with it. Works like a charm and gives you so many options to choose from. And, the customer support is absolutely brilliant. Fast response and they go the extra step to make things just right for you.

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 11, 2025

We have been using the Smart Product Filter & Search app for over 4 years and are very satisfied. The support team responds to our expansion requests super quickly and always to our satisfaction. We recommend this app to anyone who wants a filter and/or a search function.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

This product has provided my store the ability to showcase our products in a much better light. I have the ability to show swatches in a better manner, filter more intelligently and provide my customers more options. The service is fantastic, they have been very quick to respond to my inquires and very helpful in helping me set this up on three different sites. I highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0