Smart Product Filter & Search
All reviews
Amazing customer service. At the beginning, the app didn't work with our theme, which was promptly solved by the support team. Functionality-wise the app is doing exactly what we had in mind.
Excellent! I tried three apps for Product Filter & Search before Globo App and this app is just fantastic. The support team is wonderful! I had a lot of requests for customization and the team always worked seriously to accomplish various tasks. They are very friendly and very professional. Thanks a lot Globo Team!
This is a great app with a lot of useful features that enhance your website. The support team is fantastic, extremely quick replies, they did some custom changes for me within an hour of me asking! Amazing service. Hanna from the support team is great.
Customer service is the best. Immediate response and solution. Easy to setup and multiple filter options available.
USE THIS APP TO MAKE IT EASIER SHOPPING AND THEN ASKED FOR FURTHER 2 WORK CUSTOMIZATION WHICH WAS CARRIED OUT PROFESSIONALLY AND IN A TIMELY MANNER. HAPPY WITH HOW IT LOOKS AND WORKS
Very good filter and search app, I wish they can allow product ranking but except that, everything else is satisfying.
This app is crazy-amazing value! It provides functionality that users expect (product filtering) which is not provided by Shopify due to it being tag-based. This app works on BOTH the search results and on the collection pages. The app is very, very configurable for the money, too. The integration (data feed) is simple and seamless through the app, although sometimes it needs a manual sync. It even gets sales data from Shopify so that users can sort by Best Selling. When we have run into any glitches, their support has been super friendly and responsive. I really cannot understand the problems other reviewers claim. We are a mid-size Shopify Plus business (growing to enterprise) with a huge catalog and, sometimes, huge traffic. This app by Globo has held up VERY well!
Brilliant software, well worth the small monthly cost. If you ever need support it is outstandingly efficient. if only all companies were like this. 10 out of 10 to all at Globo
Very easy to navigate and the customer service is amazing. They took care of my issues within a 24 hour period.
I have used the app and its working fantastic as required. The support service is excellent, very quick response. I have requested so many customizations from support team and they have done all on time. Great App!
I was curious about the app and whether I needed the service. I signed up for a trial and gave it a go. Unfortunately there was some issues with my theme (Konversion) and the features not actually showing up on the site. I got in touch with support and they resolved this perfectly, asked some questions and they gave me tips to improve my product search. I am absolutely stoked. I will definitely keep this going as it is a great feature and works great. And if anything is not quite right, or I don't know how to do something I trust that support is there to help out.
Excellent Support. there are some flaws in terms of syncing, Sometimes Automatic sync don't work, so we have to manually sync the changes . but i hope developers taking note of this
Wir hatten das Problem, dass nur noch 16 Artikel angezeigt wurden, anstelle des kompletten Sortiments. Clara und das Team lösten das Problem über Nacht. Wir sind sehr glücklich, dass dies so schnell und unkompliziert ging.
Had a small issue with the app, their support team (Hanna) fixed the problem quickly and made sure a follow up was made too.
For Smart Product Filtering, customer service is there to help. Any issues I have, are resolved in a day. I even hired them for extra services and they delivered. Great team.
Recently had an issue with the app and the team were so quick to help and wonderful to deal with. I really appreciated the great customer service, thank you Helen, Hanna and team.
The support team is very enthusiastic to help us and follow up the problem so quickly. The problem was fixed.
The support of this app is very helpful! I got assisted as per my concerns and really recommend this app. Helen and her team did a great job!
Best customer support should you encounter something or need a very specific feature. Helen’s been very helpful with our shop pre-launch. Best filter app in the app store.
The app itself works great. However, it was not possible for the app to automatically match our original layout on the collection page. The support managed to manually design the collection page to match our original layout with a few misdemeanors. To correct these design issues, we are in contact with support. Even though we´re illustrating with printscreens how the original layout are, they still can´t understand that their take on the original layout doesn´t match. They´re a little bit slow and simply don´t understand what to correct. The app itself is a 5 star. The support is quick to reply but they´re certainly not easy to communicate with. Update: They have found a solution to the design problems and helped us out. Very friendly, fast to communicate with. Next time we hope for a smoother communication in order to be more efficient.
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