All reviews

Rating Breakdown

  • 5
    93% (1,450 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (47 ratings)

Reviews with Text

  • 98% (1,517)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2025

Great Tool & Excellent Support Boost AI Search Filter has been a solid upgrade for our store. The search accuracy and filtering options are impressive, and the app integrates smoothly with our theme. What truly stands out is their support team—quick, helpful, and always ready to assist. Overall, a reliable tool with great performance and equally great customer support. Highly recommended.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 3, 2025

Using app

5 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 30, 2025

Helpful support team, good app

Using app

Over 4 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 27, 2025

Hannah's technical skills are excellent, and her response time is very fast. Thumbs up!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Store

DONNI.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

This is a great app for adding really advanced filters to category pages. Bear in mind the app will take over your category page completely and this will show its own version - but once you get your head around it - it works well. It's fairly intuitive to setup - and the support team are really good at coming back to you. Allows you to really think about how you want your filters to look

Using app

8 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 17, 2025

Brilliant - support has been fantastic

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

様々な機能があり、大変助かっております。 一部、デフォルトでは融通が効かない部分がありますので、コードのカスタマイズが必要ですが、サポートの方もしっかりと対応してくださるので、そこまでコードの知識がなくてもカスタマイズができました。 ありがとうございました。

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 12, 2025

Great service and support! They help me solved my queries immediately hassle free! Thank you!

Using app

5 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

Truly incompetent support, they turned off infinite scroll, then denied the fact. Changed collection layout from 3 items per row to 2 items per row without permission. When confronted, they stopped answer our emails. They're the kind of company that claims their support email is unattended (again, not true) and tries to force you into a chat bot. If you value your time and sanity, stay away...

Using app

Almost 5 years

Total reviews

6

Average rating

4.3

Developer Reply

Hi HolyClothing team, Thank you for sharing your feedback. We completely understand how you might be feeling, and we’re genuinely sorry that your experience didn’t meet your expectations. After carefully reviewing your case, our records show that our support team responded promptly and provided full assistance following your initial request. It appears that our follow-up messages didn’t receive a response from your side, which may have led to some misunderstanding. Please rest assured that our app never makes any changes to your store’s settings or layout without your explicit permission. We also noticed there was a recent theme upgrade, which can sometimes introduce minor layout or display differences. You can easily adjust your preferred pagination and product display options directly through our visual editor — as we had shared in our chat instructions. We always encourage customers to use our in-app chatbox for the fastest and most convenient support. It includes a well-trained AI assistant that provides quick guidance and connects you to our human support team whenever you prefer. We’re also gradually moving away from email support to focus on chat-based assistance, allowing us to improve response time and provide faster resolutions. Our team has been actively following up via both email and chat, and we’re always here to help. We’d be happy to review your setup together and make sure everything is running smoothly on your end. Kind regards, Boost team

5 / 5 Share

Nov. 7, 2025

Thanks a ton to Sajid who quickly and promptly fixed an issue for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Great service

Store

Geschenk geven

Using app

7 months

5 / 5 Share

Nov. 4, 2025

Stephen, was very helpful. He worked with me until we got the search feature just like i wanted.

Store

Cuddle Sprouts

Using app

Over 2 years

1 / 5 Share

Oct. 27, 2025

We’ve been relying on another app by this same company for a major product launch, a critical moment for our business. Their system completely failed to deliver what we've been paying for, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. We've been forced to install Boost AI, (and charged, due to their team not able to fix the issue within the trial period length), to get responses to our issues in their other app. If your business depends on reliable and responsive customer support, when you trully need it, stay far away from this company and any of their apps. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration, over the past 9 years.

Using app

16 days

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 23, 2025

Easy to use app, great customer service

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

nice app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

great app and service

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Works great, and great quick support

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Boost AI Search & Filter has been super beneficial for our online store. We made the decision to move on from a similar platform that was no longer serving the quality it should. Thank you for the support and CSM team that has helped us get up and running so quickly.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Had some issues with Boost integrating with my specific 3rd party shopify theme. Boost fixed everything quickly with great attention to detail. I have a fantastic search and product menu system now, and rate these people as top class for support as well as the actual product. Can't wait for our customers to start using it!

Using app

About 2 months

Total reviews

2

Average rating

5.0