All reviews

Rating Breakdown

  • 5
    94% (1,841 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (54 ratings)
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5 / 5 Share

July 25, 2023

Great responsive service. They were able to add extra metafields as well as alter the app to be able to use variant metafields as filters. Had a few other minor issues that they fixed as well. Very happy with it so far! We have not launched out site yet and we have a bit more to do, but so far very happy with it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Great app if your store carries big inventories and you're looking for a simple and practical way to setup and manage product filters. The support provided by the Boost Support Team is amazing. No matter what kind of issue you're dealing with, they will find a way to help you sort it put and make sure your store is running smoothly. Absolutely reccommed them.

Using app

About 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Hello Moto-Rad Team, Thank you for the fantastic review! We're thrilled to hear that our app has been great for managing product filters in your store with a large inventory. We're glad that you found the setup process simple and practical. We appreciate your recognition of our amazing Boost Support Team. We're dedicated to providing excellent support and ensuring that any issues you encounter are resolved promptly. It's our priority to make sure your store runs smoothly and efficiently. Thank you for recommending us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and help your store thrive! Boost Team

1 / 5 Share

July 20, 2023

This app is an absolute disaster, hands down the worst we've ever encountered. The customer support is a joke; they are completely unhelpful and seem indifferent to our issues. Installing this app was a colossal waste of time and money, and we regret ever giving it a chance. Stay away and save yourself the frustration!

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Dear Eye on Design Team, Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way. We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement. We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app. Best regards, Boost Team

1 / 5 Share

July 20, 2023

Be careful!!!! This app has destroyed my theme and has ruined my collection pages! The customer support is not responsive, and they see no problem in what they have done!! I am wondering if previous comments are real or bought! Really.. I am absolutely disappointed with their support - D I S A S T E R

Using app

Almost 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Dear Eye on Design Team, Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way. We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement. We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app. Best regards, Boost Team

5 / 5 Share

July 20, 2023

Sajid from support was great with customisations on custom themes. Quick response time and updates. Would recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

Great app and it helps a lot for the purpose we added it for. The best part is that SUPPORT is very much responsive and always ready to help wherever we need. Highly Recommended!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

We love this app and have used it on multiple sites. The features are great and the team behind the app keep adding and updating features. I have also been able to get my questions answered super quickly, as well as a little help when needed for oddities that my theme caused.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

We are still in the development phase of our site, but this app was recommended to us through both our developer and someone we're working with for SEO. We needed some customization done through Boost in order for some prices to not show on certain collections, and they were very responsive - I even was able to meet them over a Zoom call to help explain what I was wanting. Great customer service and I'm pleased with how our website is looking with the addition of their app!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

Wir nutzen die App seit ein paar Monaten und sind zufrieden damit. Durch die vielen Einstellungsmöglichkeiten, ist die App komplett individualisierbar. Wir hatten schon den ein oder anderen Bug aber der Support ist sehr schnell und hilfreich. Wenn man Anpassungen benötigt werden diese sehr schnell umgesetzt.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 14, 2023

I recently started using this app for my Shopify store and I'm very happy with the support and the app. The support has been outstanding, I received a response to my questions within a few hours and the support team members were very helpful and friendly. The app is also very easy to use and it has allowed me to improve the customer experience for my store significantly. I'm very happy with my choice of this app and I would recommend it to all Shopify store owners.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2023

I recently had the pleasure of using the AI Search, Filter & Recommend app on my Shopify store, and I cannot emphasize enough how impressed I am with its functionality, ease of use, and the remarkable support provided by their team. First and foremost, the app has proven to be a game-changer for my business. The AI-powered search feature intelligently understands customer queries, delivering highly relevant results and saving valuable time for both my customers and me. It has significantly enhanced the browsing experience on my website, leading to increased customer satisfaction and conversion rates. The app's powerful filtering capabilities have also allowed my customers to effortlessly refine their search results, ensuring they find exactly what they're looking for. What truly sets this app apart, however, is the exceptional support it offers. When I encountered an issue with the app, the support team acted swiftly and resolved it immediately. Joseph, a member of their support team, personally reached out to me and provided regular updates on the progress of the issue. His dedication and responsiveness were truly remarkable, and I felt valued as a customer throughout the entire process. The support team's commitment to delivering prompt solutions and their willingness to go the extra mile truly exceeded my expectations. Moreover, the app's user interface is incredibly intuitive, making it a breeze to set up and customize according to my store's branding. I appreciate the attention to detail and the thought put into creating an app that seamlessly integrates with Shopify, without requiring any technical expertise. In conclusion, I wholeheartedly recommend the AI Search, Filter & Recommend app to all Shopify store owners. It not only enhances the search and filtering capabilities of your store but also provides top-notch customer support. The app's ability to quickly adapt and address any concerns raised by users, as exemplified by Joseph's assistance, showcases the commitment of the team behind it. Kudos to the developers for their outstanding service and for creating a truly invaluable app.

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled to hear that our Boost AI Search & Discovery app has impressed you with its functionality, ease of use, and remarkable support. We appreciate your recommendation and are committed to delivering top-notch support and valuable features. Thank you for your kind words and for choosing our app!

5 / 5 Share

July 13, 2023

Abolsutely AMAZING! Nicolas has been helping me set this app up over the past year (i keep making changes) nothing is to big or too small and he is such as asset to the BOOST team. Honestly, this guy needs a promotion.... Insane service.

Store

KewbzUK

Using app

Over 1 year

Total reviews

11

Average rating

3.9

5 / 5 Share

July 11, 2023

Boost is an awesome product. I normally don’t do reviews , but this one deserves a review. Their product alone is highly customizable which is what I needed for my products. Not only that, their service is excellent. Everytime I have an issue or question they get back to me extremely quick with a quality answer. Thanks again boost

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Extremely helpful customer service. Prompt replies with easy to understand visuals to resolve questions in a timely manner.

Store

Petite Plume

Using app

About 3 years

5 / 5 Share

July 9, 2023

An excellent app that is constantly improving with useful updates and growing in functionality. With this application, I can design my shop very precisely according to my requirements, install the appropriate filters and more. The customer service is excellent and was able to solve all my concerns to my complete satisfaction in the shortest possible time. In short, I am happy to use this app in my store and will continue to do so!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

Very easy setup and super functional filters for all needs. Good also on mobile. Support is always present. Awesome. Thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

Service is outstanding. The app is very easy to use and we have now added this to every one of our shopify stores. If you have an issue, reach out to them and you'll get a reply very quickly.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

It took a while before my concerns were fixed, but the support team was really accommodating and knowledgeable. I had a great customer service experience so far.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

Great app! A little complicated but getting my head around it slowly. Support is quick and Oliver was super friendly and helpful.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

June 30, 2023

So far this app has met all of our needs--customizing our search results to suppress certain products, promote others, help "Shopify" understand users' searches better when there are commonly used words that aren't accurate but match how users search. The filter capabilities on collection pages are a huge plus that I wasn't even anticipating but have certainly shortened the path to users finding what they're looking for on our site. Last, I've needed to reach out to support a couple of times and they have been wonderful. Quick to respond, patient to understand and effective in providing solutions.

Store

EMBR

Using app

About 1 year

Total reviews

7

Average rating

5.0