Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,561
chart
#1,331
All reviews
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April 1, 2024
Email customer service was fast and efficient. They resolved our issue within a day. Great customer service.
March 31, 2024
No support whatsoever after 5 days. Definitely not a reliable app
Hi AMEKANA Team, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you've experienced and understand your frustration. Upon reviewing our records, it appears that one of our support agents already responded to your inquiry on 30th, Mar 2024 (02 days after your first email). Please be advised that our standard support is 24/6 and we always try our best to reply to our customers within one day. However, our team had a heavy workload during that day and we are sincerely sorry for letting you wait up to 2 days to get the reply. Also, it's possible that our email may have been overlooked or filtered into your spam or promotions folder. We are fully committed to providing reliable support to all our users, and we're more than willing to assist you further via email. Our team has sent a new email to follow up with your concern and assist you to get the issues fixed, kindly help us check and reply to our email, and we'll ensure to address your concerns promptly. Thank you again for your feedback and for staying with us! We are eager to resolve any issues you may have and improve your experience with our app. Kind regards, Boost team
March 28, 2024
The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.
March 27, 2024
First, Boost has AMAZING customer service. That's key for me with any Shopify app. Second, the app works incredibly well. The filtering options are easy to set up and implement, and the AI search is unmatched. Truly a great app I'd recommend to anyone.
March 24, 2024
I used to love this app. Upon upgrading to 2.0 theme, my filtered collection pages can only be displayed using Boost design template, which despite my best efforts to customize, looks nothing like my theme.
Hi Unbuilt team, We appreciate your feedback and sincerely apologize for the inconvenience that you have experienced. Since we have recently updated our code base which has significantly improved our app's performance and user experience, the app is now embedded within the theme, necessitating changes to how our code is integrated. We have already sent you an email so we can assist you further with the theme visual matching. We are looking forward to hearing from you. Kind regards,
March 17, 2024
It is very convenient to use and the customer service replies are very timely.
Feb. 26, 2025
Really amazing support team. Any questions or queries that i have, they always answer as quickly with a resolution!
March 12, 2024
This app is a great benefit to our store. It allows our customers to successfully navigate our site to find the products they are looking for, and we have been able to successfully increase conversions while minimizing effort with easy theme customizations and straightforward backend edits. They provide a number of tutorials for customizations, and their Technical Support team is always willing to help on small customization projects. Overall, great team and great product!
Feb. 16, 2024
Boost has improved our site search immensely. We have been able to roll out filters with little to know engineering lift. Also, product recs are easy to set up. Customer service is fabulous as well.
Feb. 6, 2024
I have been using this application for more than a year now, and it has significantly helped me. Through this means, I want to congratulate the support team for their promptness, presence, and efficiency. Honestly, I must say that I have not encountered better and more helpful support than yours. Thank you, and I recommend you!
Feb. 6, 2024
Great features, great support team, anything you can't figure out on your own, team makes sure they help you
Jan. 29, 2024
Boost AI app is truly amazing. It provides an exceptional user experience by allowing customers to easily navigate through numerous products and find exactly what they are looking for. The app's advanced filtering options, such as sorting by price range, color, and size, ensure a seamless shopping experience. The intuitive interface and customizable design further enhance the overall functionality of the app. With this filter app, managing and organizing products has become effortless, making it a must-have for any Shopify store owner.