All reviews

Rating Breakdown

  • 5
    93% (1,451 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (47 ratings)

Reviews with Text

  • 98% (1,518)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2023

Excellent app. Super flexible. Easy to use to get you started but so many layers under the surface if you need to tweak for a special case in your store. Excellent support who persist with solving issues and even leave comments in code if they need to make any changes. Excellent all round.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Loving the app and the customer service is great too!

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 13, 2023

Tarda en actualizar los productos nuevos (25 min), eso es mucho!

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hello Fashion Styled team, We deeply regret the experience you have had and appreciate your feedback. Your satisfaction is paramount, and we take your comments with the utmost seriousness. To understand your concern fully and provide the optimal solution, we kindly request that you reply to the email we sent you to provide us with more information to investigate the issue. Rest assured, we are fully committed to rectifying the situation to your satisfaction. Your valuable input plays a pivotal role in our ongoing efforts to enhance our services. All the best, Boost team

5 / 5 Share

Oct. 13, 2023

Great App with a lot of functionalities, but the best part is the customer service, with our store migrating to new theme and 2.0 we encountered some issues from the migration but Boost was able to solve all of our issues within a day, if there is any reason to get this app it would be because of the amazing customer support and attention you receive.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This is the best filtering app you could get your hands on! The amount of customizations that can be done and also the same in terms of code is amazing, and on top of that, the customer service is great and prompt.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Incredible customer service. The app itself is easy to use and navigate. The customers respond quickly and help as much as they can. Highly recommend this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Nice, useful app and very helpful and friendly support team!

Store

Partica

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

We can't praise Boost Search enough! We've had it since migrating to Shopify in July 2022 and don't know what we'd have done without it. From search to filters, synonyms to upselling and much more... it's been a game-changer for our online presence, recognised by our many satisfied customers who quickly find what they're looking for. Support is beyond excellent; it has been outstanding from the start with our V2 which more or less worked out of the box, as it is now that we're implementing Boost V3 AI Search and Discovery many thanks to the time and patience of Vincy and the development team.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Hello DirDirect Team, Thank you for the amazing review! We're thrilled to hear that Boost Search has been a game-changer for your online presence since migrating to Shopify, and you can make use of our features from search to filters, synonyms to upselling. We appreciate your recognition of our outstanding support, and we're here to assist you whenever you need it. Thank you for being a valued customer! Boost Team

3 / 5 Share

Oct. 1, 2023

The app could be more powerful, it doesn't offer many merchandisng or search rules, but the support i received from the team was great.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi Lyle and Scott EU team, Thank you for your feedback on our app! We appreciate your kind words about the support you received from our team. Regarding the merchandising and search rules that you were expecting, our team has reached out to you via email to explore this matter in greater detail. Could you please get back to us via our current email thread, so we can expedite the resolution process? We greatly value your collaboration and look forward to working with you to find a satisfactory solution. Best regards, Boost team

5 / 5 Share

Sept. 29, 2023

We had an issue when we launched Shopify bundles, as they were showing as sold out, when they had plenty of stock. The Boost team where really helpful and spent time investigating and fixed the issue!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

This app helps me to make a great customized product filter, and the developers are so supportive and always give quick responses!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Their support team is fantastic, they are extremely helpful and prompt with their answers.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great customer service, quick to reply, actually looks into your questions and is able to help create a custom experience for you and your store.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Savannah Sevens Team, Thank you for the fantastic review! We're glad to hear that our customer service has been great and that we've been able to provide quick and helpful responses to your questions. We're committed to creating a custom experience for you and your store, and we're thrilled that you've had a positive experience with us. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you! Boost Team

5 / 5 Share

Sept. 17, 2023

Great support thanks!

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 15, 2023

Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello Avalonia Team, Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify. It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared. When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check? Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication. Warm regards, Boost Team

5 / 5 Share

Sept. 11, 2023

Great customer support! they were very quick and helpful! would recommend

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great app and service they offer. The support team has always been quick to resolve any issues/requests we had. Can't recommend enough

Using app

About 4 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that you've had a great experience with our app and service. We're glad that our support team has been quick to resolve any issues or requests you've had. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to continue providing a great app and service to you. Thank you again!

5 / 5 Share

Sept. 9, 2023

I first only used this app to help my custommers to filter through products on my collection pages - and it does an excellent job! Easy to implement and to customize without any knowlegde on coding and such. Today I have updated to version 3.0 which allows for much more features, so I have started implementing new fantastic features like, in-collection search bar, product recommendations and breadcrumbs. Whenever there is something I do not understand or something I need help with - the Boost support team helps. I have not meet a more nice support team ever!

Store

A1two3

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello A1two3 Team, Thank you for the great review! We're glad to hear that our app has been excellent in filtering products on your collection pages. The easy implementation and customization without coding knowledge are important aspects we focused on. We're delighted that you've upgraded to version 3.0 and are enjoying the new features like the in-collection search bar and product recommendations. If you need any assistance with customization or implementation, please let us know. Thank you for your support from all of us at Boost!

5 / 5 Share

Sept. 7, 2023

To Oliver & the team members for their continuous support for years! The best in the market for Search Functionality, Filters, Recommendation widget & the AI features. There is a lot more than this and the team is always ready to guide with their services or provide the best options. Looking forward to grow our brand with all the surprising features! Thanks Boost Commerce Team & All the Best!

Store

Āroka

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Āroka Team, Thank you so much for your amazing review! We're thrilled to hear that you've been receiving continuous support from Oliver and our team members for years. We appreciate your recognition of our team's willingness to guide you and provide the best options for your brand. We're dedicated to helping you grow your brand and are excited to continue surprising you with new features and enhancements. Thank you for your kind words and well wishes. We're here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. All the best to you and your brand from the Boost Team!