Boost AI Search & Filter
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Such an amazing customer support. They called me immediately after leaving a review pleading for help and they resolved the problem. They were very willing and helpful too. Thank you for the solid support. The price is a bit high, but after seeing their support and how fast it was. I can't complain about the service or the app itself. It's working now thankfully. (I would have left a 5 star, but the price is a bit steep for new shops, especially if you are not earning in the start, I feel that 14$ would be more reasonable or at least offer a low cost version for small shops.)
Hi Carlos, Thank you for sharing your feedback! We are sincerely sorry for the experience that you encounter. One of our staff has reached out to you via email. Please help us to check the mailbox and let us know! Best regards, Boost team
A great app, highly configurable and intuitive to use with great support. We use this for all our filtering and search across the site. Reliable and facilitates great customer experience.
Hi there, Thank you for being our loyal customer. It absolutely feels wonderful to know that you have had a great experience with our app. As you already know, your satisfaction keeps us moving and striving for better customer service. Our staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every amazing compliment that you have given us! If you have any questions or need help with anything, please don’t hesitate to get in touch with us! Thank you once again and we wish you all the best! Your sincere, Boost Team
The best app I have in my store, I can have everything I want and it has helped increase my sales. Customer service is the best in response time and resolution.
Hi Sei team, Thrilling of joy is our feeling when reading your glowing feedback. We are delighted that you consider using our app as the right decision and that you feel happy with our service so far. If you have any further queries, please feel free to drop us a line. We are all around to support you. Thank you and wish you every success, Boost Team
Great app with fantastic features. The support team really do go over and above. I recently had a problem late on a Friday (completely my own error). The Boost team (especially Renato) were great and had the problem sorted over the weekend. 10/10
Hi team, Thank you for choosing our app and putting your trust in us. We are grateful that our team could be of service to your business. Your generous words keep us motivated and help us continue to deliver great support seamlessly. Renato and the support team would be thrilled to know about your compliment! Please feel free to reach us if you have any further inquiries, we are here anytime you need us! We wish you all the best, Boost Team
Boost app is a great addition to our sites and I highly recommend it especially for companies that do not have in-house tech team because all of the support and backend team are very responsive, knowledgeable, and eager to help. The pricing is affordable compared to other competitors, new features are constantly added, and tutorial videos and documentation resources are amazingly helpful!
Hi there, Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team, as well as our app, which has served you well! We completely understand how rewarding it can feel when your concern is solved promptly, and we are glad to hear that our diligent support team was able to accomplish that. Your compliment will provide them with great encouragement to keep doing what they are doing. If you have any further inquiries or issues, just share them with us. We hope to see you around. Wishing you continued success. Boost team
great app, fast support response thank you
Hi there, We would like to send our thanks for your amazing review. This would definitely motivate our team to continue thriving to deliver high-quality customer service. Once again thank you for choosing us as your trustworthy partner! Cheers, Boost Team
Many thanks! Joseph really was helpful in altering the design for my filter view. I had a custom background color request and he made it happen. I was really pleased with the result. Thanks! Cheryl
Hi Cheryl, We really appreciate you for taking the time to share your feedback on our service. Feedback like yours elated us and makes all our diligent team's effort worthwhile! We also agree that Joseph is an awesome expert in our team and he would certainly feel happy to hear your review. We are always here for you whenever you need our help. With gratitude, Boost Team
An excellent app and made even better by an amazing technical team. Jayson was great in helping us with a concern we had, and the turnaround time was very quick and done very well! 10/10
Hi team, Glad to know it's been going great so far. Thank you for letting us know! We'll make sure to do our best to help you out whenever you need it! Once again, we appreciate your kind words. Boost team
It is the best app to make it easier for users to select a lot of products. The support staff was very helpful, quick, and easy to understand. Thank you for your continued support.
Hi there, We are happy to be a part of your dream store! Thank you for letting us know that you are satisfied with the functionality of our app as well as with our support. We'll do our best to keep it up! All the best, Boost team
I have many Shopify stores. Every store installed Boost. So I have a lot of new features, issue fixes, and upgrade requests. Every time, I receive fast and professional tech support communication. All the Boost guys are nice to the customer! It is a great product!
Hi there, Thank you for your wonderful feedback! We're more than happy to know that you enjoy using our app and appreciate the prompt support from our team. We will continue enhancing our service to ensure your satisfaction all the time. Once again, thank you for trusting us as a partner in your journey. We are all around to assist and do wish you continued success. All the best, Boost Team
best coompany /app to work with straight up no bullshit no empty promises delivered with expectations and follow ups very very rare gem
Hi there, Thank you for choosing our app and for putting your trust in us. We are grateful that our team could be of service to your business. Your generous words keep us motivated and help us continue to deliver great support seamlessly. We are here anytime you need. All the best, Boost Team
We have had our Shopify store with the original Theme for several years. We have become very familiar with the app we use and are good with the style and functionality. Our Theme however shares a common issue with all themes which is that none come out of the box with everything you need. Therefore we use several apps to compensate for & enhance the product. We stumbled across the BOOST Filter & Search App a few days ago and instantly recognized this was something we have needed for a long time. While our original theme offered a vast array of easy-to-maintain options, our customers often struggle with it. This BOOST App working in conjunction with our existing menu will solve that problem beyond my wildest wish. The BOOST support team has been readily available to assist with all questions and concerns. If your theme is currently lacking this functionality, I would bet you wished it did. I also would suggest you at least test-drive this app especially before going through all the pain of changing to another Theme. We will soon have another great reason to touch base with customers and prospects. That is to tell them about the new greatly enhanced Search, Sort, & Filter features on our Web Site. Good Luck & Best Regards from our PAM Distributing Shopify Store team.
Hi team, Thank you for your wonderful compliment. We are delighted to hear that you have had such a great experience using our app features! Your compliment will encourage our team to keep doing what they are doing and even to amaze you more in the soon future. Next time you have any further inquiries, share them with us. We do hope to see you around. Wishing you continued success, Boost team
Great flexible app. Number one in the filter category at the app stpre. Helpful customer service.
Hi there, We appreciate you taking the time to give us such a heart-warming review. At Boost, we value your time and always strive to provide fast and efficient service. Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help. All the best, Boost team
The app is genius and so is the support. Best app ever for having filters and search functionality. Thank you
Hi there, Thank you for your valuable feedback! We are so happy that our team was able to answer all of your questions and resolve your concerns promptly. It's something we've worked hard on and we're pleased our efforts resonated with you. If there is anything else we can do to make your site more awesome, please let us know. Cheers, Boost Team
They provide abrupt support and implemented timely changes as requested. During the integration, they have extended the trial period several times to give us ample time to test the app's capabilities. The set-up is also very easy and the dashboard is user-friendly.
Hi team, Thank you for your wonderful feedback! We're more than happy to know that you enjoy using our app and appreciate the prompt support from our team. We will continue enhancing our service to ensure your satisfaction all the time. Once again, thank you for choosing and trusting us as your partner in this business journey. We are all around to assist any time you need. All the best, Boost Team
The boost commerce support team is very fast with their response and very helpful including setting up filter trees or helping with some minor development changes which has been fantastic for a small business. Using Boost Commerce Product Filter & Search has helped increased page views and has also allowed us to create more sophisticated search merchandising rules including product rankings for best sellers/high QTY stock and top selling brands. The typo tolerance, synonyms and URL re-directs also allow us to ensure we're always serving relevant results to our customers and the analytics help us identify what keywords to focus on. If you're not currently using an app to power your search Boost Commerce is a great option!
Hi team, We could not express ourselves enough for your wonderful compliment! We are glad to know that our app fulfills your needs. Our dedicated staff would like to send their thanks to you for sharing your beloved thoughts about our service. With your compliment, we know that our hard work has paid off. This is our source of strength to continue serving and delivering our best work to our customers. Since our team always accompanies your site, please feel free to email us should any else concerns come up. Warm regards, Boost Team
The app started causing bugs on our website on Wednesday Nov 23 when our traffic is high for BFCM. None of our collection or category pages are loading bc of Boost Commerce bug. We cant get in touch with anyone at Boost commerce to solve it nor did we get any messages about this. Shopify is saying Boost Commerce is causing issues with many stores this day but they cant help us since its a 3rd party app.
Dear Nicollette, Thank you for your honest feedback! We appreciate your kind understanding in this issue and sincerely apologize for all of the inconvenience you experience. Please rest assured we are all hands on monitoring our system to avoid any unexpected issues in the upcoming days. Moreover, it is great to know your store is back to normal as you expected. Don't hesitate to let us know if anything pops up, our team will be ready for you anytime you need our assistance. With gratitude, Boost team
We spend about $2,000 a year on this app. While it generally works well, the customer support is terrible. They offer minimal help and treat you like an idiot when issues arise. Currently, our prices have shown as $0 for four days due to a sync problem. Despite trying both manual and auto syncs, the issue persists. Jayson from tech support suggested we schedule a synchronization, which we already did without success.
Dear Adam, Thank you for sharing your feedback! We once again sincerely apologize for all of the hassles. Please rest assured that it was never our intention to have you experience this kind of problem with us. We truly appreciated your patience while we identified the root cause of which we have sent a details explanation email. Once again, please accept our sincerest apologies for the inconvenience. Furthermore, we are happy to support you further with your request and will keep following up with you via email until you are satisfied with our work. We appreciate your kind understanding and great collaboration! We hope to hear from you soon. With gratitude, Boost team
aplicativo muito bom, nos atende bem para com o seu propósito e o suporte é excelente sempre nos ajudam rapido.
Hi there, Thank you for choosing our app and for putting your trust in us. We are grateful that our team could be of service to your business. Your generous words keep us motivated and help us continue delivering prompt support seamlessly. We are here anytime you need. All the best, Boost Team
I don't know what else to say except that I enjoy its functions, which meet my expectations! No wonder it ranks at the top with the most positive reviews, based on which I chose to try it, and it hasn't failed me. It's an excellent app, except for the plan level, which seems to be a little high. I wish that could be somewhat lower - either increase the product quantity or lower the price. Thank you!
Hi there, Thanks for sharing your experience with our app. We are glad that you are satisfied with the functionality of our app and that our customer support team was also able to optimize it to meet your expectations. Our team will definitely be happy to read what you wrote! Regarding the fee, one of the reasons why we offer higher pricing than other apps is due to the features and technology we that invest for our app. Our app offers to filter in the Collection page while allowing different filters in different Collections filtering in the Search page with spell-checking, instant results, and auto-suggest. Moreover, we offer full customization services to adjust the display, making sure it looks perfect in your store. We also invest heavily in our servers (Amazon Web Services) which allows our filters to work lightning fast (200ms to 300ms/request) and stay reliable for our customers. Still, we appreciate your feedback on this and will consider it in our future plans. Again, thank you for your good review. Boost Team
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