Boost AI Search & Filter
All reviews
Amazing services and the customer support is great. Seri helped with the issue smoothly.
i like the features of the app, it answers all of my needs. support team is also super helpful whenever i need
This is honestly the worst app i have tried on shopify (I have 7 stores), After installing it, the app screwed up all my mobile display settings and somehow overtook what had been a great layout and display. Second, it randomly started hiding a bunch of products when i added new ones, and third it slows the store down a ton. Overall terrible and would never recommend.
Hi ANTIPODE Team, Thank you for your feedback. After reviewing your account, we can see that the app was installed for approximately 2 hours, and we did not receive any support requests during that time. Follow-up emails requesting additional information have been sent to your team so that our technical team can better understand and have appropriate solutions for the concerns you mentioned. We look forward to your response so we can promptly review the case and address any issues to ensure your store performs as expected. Best regards, Boost Team
exceptional and prompt support by Abuzar, thank you soo much
The filter works amazingly well because it only shows the products that are actually available, ignoring sold-out size variants — which is perfect for our shoe and clothing store. After two years of using the app, we decided to move to a new theme and their support team was incredibly helpful. They assisted us in matching the look and feel of our collections to our new store theme, and the result was outstanding. Thank you so much for all your help! Highly recommended.
Great Tool & Excellent Support Boost AI Search Filter has been a solid upgrade for our store. The search accuracy and filtering options are impressive, and the app integrates smoothly with our theme. What truly stands out is their support team—quick, helpful, and always ready to assist. Overall, a reliable tool with great performance and equally great customer support. Highly recommended.
Hi Barnacle Records Team, Thank you for taking the time to leave a review. After carefully checking our support history, we couldn’t find any messages from your store. It appears the app was installed only briefly. We’re sorry if anything was unclear or didn’t meet your expectations during that time. We’ve also reached out to you via email to follow up directly to explore about the concerns you might be having. Please kindly check your inbox when you have a moment. If you were expecting certain features or transitioning from another app, we’d be happy to walk you through what’s available and help get everything set up smoothly. If you need any assistance, you can reply to our email or contact us anytime at [email protected]. We’re always here to help. Kind regards, Boost team
Helpful support team, good app
Hannah's technical skills are excellent, and her response time is very fast. Thumbs up!
This is a great app for adding really advanced filters to category pages. Bear in mind the app will take over your category page completely and this will show its own version - but once you get your head around it - it works well. It's fairly intuitive to setup - and the support team are really good at coming back to you. Allows you to really think about how you want your filters to look
Brilliant - support has been fantastic
様々な機能があり、大変助かっております。 一部、デフォルトでは融通が効かない部分がありますので、コードのカスタマイズが必要ですが、サポートの方もしっかりと対応してくださるので、そこまでコードの知識がなくてもカスタマイズができました。 ありがとうございました。
Great service and support! They help me solved my queries immediately hassle free! Thank you!
All my old orders from my prestashop were included in the Base GMV with a import , which made me start with a much higher plan than I needed. But before the trial ended, the support team managed to fix it.
Truly incompetent support, they turned off infinite scroll, then denied the fact. Changed collection layout from 3 items per row to 2 items per row without permission. When confronted, they stopped answer our emails. They're the kind of company that claims their support email is unattended (again, not true) and tries to force you into a chat bot. If you value your time and sanity, stay away...
Hi HolyClothing team, Thank you for sharing your feedback. We completely understand how you might be feeling, and we’re genuinely sorry that your experience didn’t meet your expectations. After carefully reviewing your case, our records show that our support team responded promptly and provided full assistance following your initial request. It appears that our follow-up messages didn’t receive a response from your side, which may have led to some misunderstanding. Please rest assured that our app never makes any changes to your store’s settings or layout without your explicit permission. We also noticed there was a recent theme upgrade, which can sometimes introduce minor layout or display differences. You can easily adjust your preferred pagination and product display options directly through our visual editor — as we had shared in our chat instructions. We always encourage customers to use our in-app chatbox for the fastest and most convenient support. It includes a well-trained AI assistant that provides quick guidance and connects you to our human support team whenever you prefer. We’re also gradually moving away from email support to focus on chat-based assistance, allowing us to improve response time and provide faster resolutions. Our team has been actively following up via both email and chat, and we’re always here to help. We’d be happy to review your setup together and make sure everything is running smoothly on your end. Kind regards, Boost team
Thanks a ton to Sajid + Camille who have both quickly and promptly fixed issues for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid + Camille!
Stephen, was very helpful. He worked with me until we got the search feature just like i wanted.
We’ve been relying on another app by this same company for a major product launch, a critical moment for our business. Their system completely failed to deliver what we've been paying for, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. We've been forced to install Boost AI, (and charged, due to their team not able to fix the issue within the trial period length), to get responses to our issues in their other app. If your business depends on reliable and responsive customer support, when you trully need it, stay far away from this company and any of their apps. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration, over the past 9 years.
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