Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,560
chart
#1,409
All reviews
Review RSS Feed
May 15, 2025
They leave coding on my website when uninstalling their app. Please contact me on [email protected] and fix this my search is not working because of this.
Hi DAYLO team, Thank you for your feedback. As mentioned in our previous message to [email protected], our Technical Expert identified that the issue was caused by a search overlay originating from your theme, not coming from our app. To help you resolve the matter swiftly, our team went ahead and commented out the relevant CSS, which successfully resolved the issue, as you kindly acknowledged in our email exchange. We’ve also followed up via email to check if you require any further assistance. We're happy to help if there's anything else you need. Kind regards, Boost team
April 30, 2025
We were able to resolve a critical issue thanks to the excellent support from Jayson. His communication was clear, and he provided an accurate solution quickly and efficiently. Truly appreciated!
April 10, 2025
We thank you for the fast support and quality service. We find a solution to every problem in almost five minutes. It also has an artificial intelligence that works accurately and effectively.
April 8, 2025
Jayson from the Boost app support team was incredibly helpful in finding the right solution to our issue. Highly recommended!
April 2, 2025
Seri was amazing!. She helped me fix my issue right away. Great app with great service .
April 1, 2025
Love this app. A little difficult to set up as long as you do not have Alex who was incredibly good and helpful from start to finish.
March 26, 2025
We had an abnormal situation on our collection pages; they will set you up free or charge (we had a good amount of custom - see our collection page here: https://lasersafetyindustries.com/collections/eyewear (notice the +view more dropdown with videos/links). Worth the time investment. Didn't think it would really be possible but it ended up being. I was trying out their competitor (Globo or w/e it is) but they would have charged like $115 for set-up. Also much worth at getting back to me.
March 19, 2025
March 12, 2025
They were very quick to trouble shoot my issues and I felt so taken care of in the midst of hopelessness. I love what this app does and the customer service is top notch.
March 5, 2025
Hats off to the support team! They did an outstanding job helping us resolve a complex technical issue that was causing conflicts with our pre-set system. Their expertise, efficiency, and dedication made all the difference. I couldn’t recommend them more!
March 13, 2025
EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously. I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.
Thanks for your feedback—we truly appreciate it. We've recently expanded our team, including a dedicated U.S. support team based in our Irvine office, to provide faster response times and more real-time troubleshooting. I’ll ask the team to reach out to you directly to address any outstanding issues and ensure you get the support you need. We’re committed to delivering both a great product and great service, and your input helps us improve. Best Tom
Feb. 21, 2025
The Boost team has been amazing to work with us on meeting our unique industry needs as well as our front end development concepts. Highly recommended!
Feb. 19, 2025
We've been using the Boost app for a year, and it's been great for rendering our product listings in a more organized and user-friendly way. Also, the support team has been very helpful and responsive with any customization or issue.