Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,560
chart
#1,409
All reviews
Review RSS Feed
April 24, 2025
UPDATE: While they will be quick to respond to your review claiming they have been quick to address and provided resolutions - After months of back and forth with Boost Support, receiving numerous promises to fix the issues we have experienced, they have now completely stopped responding to our requests, despite our being on their top tier plan. AVOID Boost! If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance. Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a background in this, I've had enough of Boost. You will 100% lose any native theme functionality where there is overlap with Boost, so will need to invest in replacements through new extensions. Wishlists etc, for example. Dealbreaker for me - Boost hijacks your existing cart functionality which will 100% cost you conversions due to customer confusion and inconsistencies. Worse yet, their support is an absolute waste of time.
Hi Party Stuff team, Thank you for using our app and for taking the time to share your feedback with us! After carefully reviewing your store, we're happy to see that the app has been running smoothly with no issues since you started using it in July 2024. We understand that you've encountered some challenges after switching to a new theme recently. As we mentioned in our ongoing conversations, the new theme is unfortunately not on the list of popular themes that our app is compatible with, which we have transparently shared in our Help Center guide. We completely understand how important this is to you. Our technical team has put in significant time and effort to provide the best possible solutions, even though the theme is outside our supported list. We appreciate your cooperation throughout this process and hope to continue assisting you in resolving your concerns with everything we can do. Kind regards, Boost team
Feb. 11, 2025
Excellent search, support and communication. Would recommend if you're looking for a flexible and comprehensive search app.
Jan. 23, 2025
Jack at Boost solved a problem I couldn't figure out. Great work, great communication. Much appreciated!
Jan. 20, 2025
Very capable app with outstanding support. I like all the analytics you get with Boost, it really helps to test new search strategies and see if they worked.
Jan. 17, 2025
completely ruined my menu navigation
Hi 6 Rings Clothing Store, Thank you for sharing your review, we are sorry to hear about the issue you've experienced. Kindly be informed that our app is designed to operate within the product grid on collection pages and results pages only. It should have no impact on your navigation menu. We would appreciate the opportunity to better understand the situation and work with you to resolve any challenges you're experiencing. Our support team has already reached out to offer further assistance, and we look forward to hearing from you. Best regards, The Boost team
Jan. 17, 2025
Toute votre équipe est géniale Lina et Mia sont très compétentes et très commerciales
Jan. 14, 2025
Boost is a brilliant app. I tried a ton of others, but none quite offered what I needed. This app does it all. I only scratch the surface with what it can do in my store, but it's wonderful and exactly what I need. The team are super helpful and get back to you quickly, with customisations and help when needed. 10/10 highly recommend!
Jan. 13, 2025
Been using the app for a while and we are very happy with how it functions and improves the search experience. When a small issue came up, support were great to communicate with and quickly fixed the problem for us.
Jan. 8, 2025
Boost AI is great to sort and filter products according to customer's requirements. Customer support Oliver is quick to respond to address all enquiries and exceeds our expectations. Highly recommended!
Jan. 6, 2025
Have been very impressed by the service in integrating the app into my theme and overcoming some of the coding issues. Special nod to Stephen The help has been super fast and super effective. The filter system looks great on my collection pages and I am looking forward to its results
Jan. 2, 2025
I highly recommend it! The customer support is very quick, and they helped me customize a search function.
April 4, 2025
Boost is always quick to jump into our theme code to identify and fix issues. We wanted to figure out how to show a second image on hover on a product card and Stephen was able to solve it immediately.
Dec. 18, 2024
They always respond, and I've always had any issues resolved. It may take a little longer during busy times, but they always get there.
Dec. 9, 2024
Their support staff is always on point! Very polite and accommodating. The app itself is tremendously helpful an useful, really allows you to tinker and customize your website's search to your heart's desire!
Thank you, TurntableLab.com team! We’re happy to hear that the app has met you needs. Your feedback is greatly appreciated, and we're always here to help!
Dec. 6, 2024
Great app with even better support! Always going over and above to help with questions, with a very fast response time.