Boost AI Search & Filter
Grow sales with search & discovery: search bar, product filter
Rating
4.7
feedback
1,574
chart
#791
All reviews
Review RSS Feed
March 18, 2026
** NEW UPDATE BACK TO 1-STAR ** IF YOU HAPPEN TO CHAT WITH MAX DO NOT EVEN TRY. SIMPLY RUNNNNNNN FOR YOUR LIFE. HE WILL WASTE YOUR HOURS AND HOURS AND NOT COMPREHEND EVEN BASIC THINGS!!!!!!!!! ** NEW UPDATE BACK TO 1-STAR ** *ANOTHER UPDATE: THEY TAKE 5 to 15+ minutes between each of their replies and this gets infinitely worse since most reps are going in CIRCLES vs. being on topic* {BOOST TEAM IF YOU'RE READING THIS DO YOURSELVES A FAVOR AND LET GO OLIVER HE IS DANGER TO YOUR PAYING CUSTOMERS. HE GETS BACK WITH ENTIRELY MISLEADING ANSWERS VERY LIKELY GENERATED BY CHATGPT, ETC. AND GIVES IT AS IF ITS A FACT ONLY TO FIND OUT THAT HIS REPLIES WERE 100% WRONG AND NONSENSICAL. ASK JACK AS HE IS FIRST HAND AWARE OF WHAT OLIVER DID. FIRE OLIVER PERSON IMMEDIATELY HE IS A HARM TO ALL YOUR CUSTOMERS AND SO YOUR BUSINESS.} 3 DAYS SILENCE. THEN ENTIRELY INSANE "SUPPORT" THAT IS SO BAD YOU QUESTION YOUR OWN REALITY. THEN ANOTHER REP COMES ONLINE TO TRY TO ASSIST. WHAT IS GOING ON WITH YOUR APP SUPPORT GUYS!?!?!?!?!?!?!?! **** **** From 1 star to 5 star. Team switched to being incredibly resourceful and willing to customize and assist with many of our requests (improvements). Kudos to them. Keep this pace up! **previous 1star review** Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.
June 9, 2025
Great app for detailed filtering. We have been using it for over 5 years now and our customers love using it to refine our collections by Vendor, Style, Type, Price and much more. The service team are also amazing. When your business needs great functionality and support - look no further than BOOST AI.
June 9, 2025
The support advisor responded to this question promptly and with great detail, which was a great help!
June 4, 2025
App is super configurable and the support team is super responsive and good with troubleshooting. A+
June 2, 2025
A fantastic tool for all of your merchandising and search needs. The support from Alex has been second to none and we're seeing great results with Boost so far. Would definitely recommend!
Sept. 12, 2025
I had some problems with the setup and they helped me set everything up. Happy with how it works right now.
Hi BINS AND BOXES team, Thank you so much for your kind feedback! We're truly delighted to hear that everything is working as expected and that the app is meeting your needs. It's always our goal to provide a smooth and reliable experience, and knowing that it's working well for you means a lot to our team. If you ever have any questions, need support, or simply want to explore more of what the app can do, we're always here and happy to help. Best regards, Boost team
May 29, 2025
We've been using Boost Commerce for a while now with no issues. Quick replies to all our support queries and they sort out things promptly. Highly recommended.
May 27, 2025
Thought the app and its numerous features were nice, however support ended up being SO terrible. Long delay and most are not knowledgeable. What a waste of time.
Hi Health Ranger Store team, Thank you for sharing your feedback with us. We’re sorry for the delay in support due to the timezone gap and completely understand the frustration. We’re actively working on improving response times and strengthening our team training to better serve you. Regarding the search drawer on mobile, it was being covered by the theme’s announcement bar, which isn’t controlled by our app. Our team has already fixed this for you, along with the preorder button and back-in-stock settings. For the desktop instant search, our app offers layout options - we’d be happy to adjust them to best fit your needs. We’ve also reached out several times via email to offer further support but haven’t heard back. With the fixes in place and our team ready to help, we’re confident we can deliver the experience you expect and look forward to hearing from you. Kind regards, Boost team
May 22, 2025
Very very satisfied with the "swift and accurate service " of the support team!
May 21, 2025
Sajid was very helpful sorting my issue and letting me know a solution had already been actioned.
May 15, 2025
They leave coding on my website when uninstalling their app. Please contact me on [email protected] and fix this my search is not working because of this.
Hi DAYLO team, Thank you for your feedback. As mentioned in our previous message to [email protected], our Technical Expert identified that the issue was caused by a search overlay originating from your theme, not coming from our app. To help you resolve the matter swiftly, our team went ahead and commented out the relevant CSS, which successfully resolved the issue, as you kindly acknowledged in our email exchange. We’ve also followed up via email to check if you require any further assistance. We're happy to help if there's anything else you need. Kind regards, Boost team
April 30, 2025
We were able to resolve a critical issue thanks to the excellent support from Jayson. His communication was clear, and he provided an accurate solution quickly and efficiently. Truly appreciated!