Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,967
chart
#620
All reviews
Rating Breakdown
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June 12, 2024
I am very satisfied with the application. Not only does it look great, but it is really fast and has improved the e-shop in terms of SEO. The support works great - we wrote over 40 emails in a week, where they helped me set everything up correctly and integrate it with my requirements. 5 stars out of 5! good job!
June 3, 2024
We use this app on many of our brands and it works very well. Boost system is really powerfull. We had an issue working with subdirectories and Boost support helped us to fix it very quickly. I grandly reccomand.
June 3, 2024
Super app og virkelig god support, der også hjælper med at tilpasse appen til dig behov, hurtigt og effektivt.
May 30, 2024
Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)
May 25, 2024
apps bit buggy between former version and the newest the turbo version, the latest turbo version is launched while it is not ready, third party integration gone, and also the visual editor is bad compared the previous. Support is slow for this expensive subscription should offer 24 hours chat support
May 22, 2024
Absolute fantastic app and world class support! A must for any shopify store.
May 20, 2024
The app does everything you can think of with filters and then some. It is exactly what we were looking for. The dev team was also able to do a couple of custom edits for us for no additional charge and was very quick and responsive!
May 20, 2024
Customer service is awesome! I had some problems with one of the filters on my Shopify page. I emailed customer service and they responded within 1 day. Rep was polite and knowlegeable. After sending her some screenshots she was unable to fully resolve my problems and escalated it to the technical team. I thought sure that I would never hear another thing but they responded quickly and with some screen shots and access to my site were able to correct the problem. I was pleased with the short time it took, about a week from the first email to the resolution.
May 16, 2024
I will lead off with this, as a web developer with many clients, I always recommend Boost as the ideal app for Search/Filtering, but even more importantly product recommendation widgets. There are so many apps out there that do similar functions, that's just the reality. It is how to decide which rises to the top as the cream of the crop, and that'ss 100% Boost. Coming from a very pricey competitor, LimeSpot, Boost blows them out the water with value and most important and above all, customer service and technical support. Aside from the stunning application itself, the support is top-tier. I have been using Boost with all of my clients for almost 5 years now. What I've come to learn is their stuff works amazing out of the box, but with the help of their support team, works even more amazing applied to how you need it. I have been working with Joseph closely to help optimize and improve the out-of-box function of these widgets to cater towards my customers and optimize upsell on our site. He's been amazing, prompt, detailed and understands exactly what I am trying to do. It has been outstanding working with him and watching him turn my ideas into reality. Our widgets are very fine tuned now, and our sales are being driven. I will continue to recommend Boost to all my clients and look forward to working with Joseph to make that a reality one by one. Thanks Joseph!
May 16, 2024
TERRIBLE SUPPORT. Their "live" chat is a joke...their response is slow or not at all to email. FOUR REQUESTS to try and solve a simple issue and it's still not resolved. Inability to respond or solve issues even after providing video and screenshots. Clearly their support is overseas as when they do respond it's in the middle of the night here in the U.S. DO NOT USE!!!!! Maybe now they'll respond. this is what you get when paying them over $200 a month?!
Hi The Light Shop Team, Thank you for taking the time to share your feedback with us. We are very sorry to hear that you did not have a great experience. Upon reviewing our records, it appears that our support agents promptly responded to all of your concerns within 24 hours. However, we have not received any feedback from you since then. We understand that our previous emails may have been overlooked or filtered into your spam or promotions folder, which might explain the lack of communication. We want to assure you that we are fully committed to providing reliable support to all our users. To address your concerns more effectively, our team has sent a new follow-up email to ensure we can assist you further. Could you kindly check your inbox and spam folder? We are looking forward to hearing from you soon. Best regards, The Boost Team
May 15, 2024
Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.
Hi Nic Pouch UK Team, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration. We'd like to share that upon uninstalling the app, all Boost widgets and the core app embed - Boost Core (New) - will automatically be removed from the theme where they were added. As per the instructions provided via email, you simply need to re-enable your theme's original product grid, collection banner, and search results. It's possible that these elements were hidden while using our widget. We understand that some themes might be complicated to work with and we are fully committed to supporting you in returning to your theme's original setup. We have sent a follow-up email to provide further assistance. Could you please check it? Once again, thank you for your cooperation, and we eagerly await your response. Best regards, The Boost Team
May 13, 2024
Superb app and even ven better support, Oliver has been extremely helpful and accommodating. Thanks!
May 11, 2024
May 10, 2024
DO NOT DOWNLOAD! After deleting the app my store was ruined. All of my collection pages were gone, and I had to manually restore them.
Hi Kayla's Garden team, Thank you so much for your candid feedback and we are sorry to hear about your concern. Please allow us to explain that when you delete the application, the Boost Instant search widget will be automatically removed from your theme, and your theme's original search box and search engine will be reinstated. To return to the theme's original product grid, please follow the instructions we have shared in our help center here (https://help.boostcommerce.net/article/727-how-to-revert-theme-setup). We always send an uninstallation guide to merchants' registered emails when they uninstall the app to ensure their theme works normally after uninstalling. Please rest assured that none of our app's code remains in your store. Furthermore, our team sent you an email with detailed instructions on how to revert to your theme's original product grid. We hope this clarification sheds light on the situation, and we eagerly await your response to the corresponding ticket. Best regards, Boost Team