Boost AI Search & Filter
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El servicio al cliente es muy agil
The filters have been great. We had an issue with the cart, but support helped us get it figured out real quick. Looking forward to using the tool more!
I had an issue with one of my Shopify collections only showing 20 products, and Abuzar from customer service helped me. He was incredibly efficient. Within a short time, he diagnosed the problem and fixed it perfectly. I really appreciate his friendly and professional support — he made what could have been a frustrating experience completely smooth. Highly recommend Abuzar to anyone needing help!
Oliver from customer service went out of his way to try and help figure out ways to accommodate our needs. It turned out that the app didn't have one feature we needed, but the customer service getting to this point was fantastic.
Generally been good and support is responsive. Some bugs seem to have crept in recently which have deleted colour swatches and reviews from products on collection pages.. but they are fairly responsive to sort them out.
Used this app for years now, works perfectly fine and even when it doesn't the support they offer is great. Would 100% recommend this app to any stores looking for an effective filter tree/other options
Great app and even better support. Won't try another search app, this is the one.
Harry was incredibly kind and helpful. He fixed pretty complex issues as well. Best app team on the planet! These guys have saved my butt too many times to count. Thanks again!
The app is not working properly, the customers can't find the products and the support can't help with the issue! It's an expensive app, but the support is really bad.
Hi Mays Store team, Thank you for sharing your feedback. We truly understand your experience with the initial issue and the wait time, especially since it happened over the weekend when our team wasn’t available. As we explained in our support conversation, the issue occurred because the collection did not include products that matched the configured tag conditions. Our team resolved this for you at that time, and we’re glad that everything has been working smoothly since then. We greatly appreciate your feedback, as it helps us continue improving our service. Thank you again for your patience and support. Kind Regards, The Boost team.
Boost AI is very helpful for me, the support team and all tools are perfect!
UPDATE - my experience is a rollercoaster. My store sync will be fine for a month or 2 then I will have a product launch and lose sales due to syncing issues as the app is taking too long to show products on collection pages. Very frustrating - no fix in sight so far. The below worked for a time and then the issues continued again. Good app and great experience with Billie who helped me with increasing my sync speed, it's super fast now and gives a much better experience to my customers. Overall good lot of features especially if you need filtering and have a theme that doesn't have everything you need.
Excellent service from the Boost team. Great app with excellent feature set
Abuzar was super helpful and fixed my search issue within a few minutes of his initial reply.
Abuzar, Lia and Lina are great help and the support is amazing
We have been using BoostCommerce Search & Filter widgets for a few years now and we are extremely pleased with their product features and top notch customer service support team.
Nowadays, it's very rare to get good support. But my ticket was moved to a real person, and eventually a developer who was able to resolve my issue quickly and perfectly.
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