Boost AI Search & Filter
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So far we are satisfied with their quick response. They are fast and easy to contact. Thank you again Hannah for the quick help.
Dear Farad, We appreciate your kind collaboration and thank you for giving us the chance to configure the issue and correct them for you. We will continue improving our service constantly and offer you the best support we can. In the future, if you need anything else please don't hesitate to reach out to us via Chat or Email at [email protected]. We will always be happy to assist you. Best regards, Boost Team
This App is modern, sophisticated and aesthetically pleasing (which is a great thing since many apps do not give importance to aesthetics). Support provided is prompt, friendly and highly professional. These guys simply deserve 5 stars!
Hello there, We truly appreciate your amazing review! It is such an honor to know that our app has served you well. Our team will continue to develop and improve our features and service. If you need any help, do not hesitate to reach out anytime! All the best, Boost Team
Works very good and fast. May be the price for the bigger plans could be less. Anyway, we use this app and stay satisfied.
love it, this app helps a lot on our website and easy to use. the support is A + everyone responds very quickly
The app is great, very professional looking and easy to set-up. The customer service is very efficient and helpful, they always work to your requirements. Probably the best app we have purchased, highly recommend.
Great Support team. I have an issue with the pagination and sort in Product listing page. Support team response quick and fix it. Nice work.
BUYER BEWARE! Pricing moved up 300% without any change in service. Straight out of the predatory playbook!
Dear valued customer, The price you mentioned is our premium plan for the Shopify Plus stores with high traffic and requires the fastest API response time. We have set up our dedicated premium infrastructure/servers for the premium plan to serve that purpose. We have sent you the email regarding this matter and we are looking forward to hearing from you. All the best, Boost Team
Finally, our Shopify store is performing adequately. We have been suffering for years with incredibly slow page load times and searches. We thought it may be because of our extensive catalog, but by switching from Power Tools to Boost's Product Filter & Search app, our page load time performance has increased by several orders of magnitude. Searches that would typically take 5 to 10 seconds or longer now happen in less than a second, like what you would expect from any normal website. The app is also very good. The filtering and left rail navigation options is finally what we want. There are a lot of configuration options that gives us a lot of control. Support has been great! We've had several questions about configuration and even spotted a bug and they were very fast to respond and resolve our issues. It's been a pleasure working with Boost. Their pricing is substantial, especially compared to other Shopify apps. But this is truly an example of you get what you pay for or comparatively, you don't get what you don't pay for. Without this app, we were looking to move off of Shopify purely for performance reasons.
Hi team, Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team as well as our app has served you well! We completely understand how rewarding it can feel when your problem is solved promptly, and we are glad to hear that our diligent support team was able to accomplish that. Your compliment will provide them with great encouragement to keep doing what they are doing. Next time you have any further inquiries or issues, just share with us. We hope to see you around. Wishing you continued success! Boost team
This app is excellent. When asking for help with customisations, I always get an amazing response from the support team, incredibly fast and helpful.
Amazing support. I hope the best for this company! It is simply the best Filter app on the Shopify store. It works perfectly with the Tags, also in huge quantity. A deep grade of personalization. It costs a lot for high volumes of data but the quality is high. Please take care of the price, because on high quantity of products you can reach a price of 300 euro every month. If you wanna keep low budget and have a lot of products, go elsewhere.
Hello there, Thank you so much for your compliment! We are glad to know that our app has served your store well! We understand your concern about the high price. One of the reasons why we offer higher pricing than other apps is due to the features and technology we invest in our app. We also invest heavily in our servers which allows our filters to work lightning fast (200ms to 300ms/request) and stay reliable for our customers. We hope this explains it clearly to you! Wishing you and your business every success! Boost team
The support on this app has been great. They gave clear step by step communication on how to fix our issues
The app is perfect!! The support team are so helpful and help enable the app to suit your needs. Five star!! I haven't had a better shopify app customer service before.
This app destroyed my theme, and when i went go change it back the default filter was not working on my phone. Plus they force you to upgrade if you have products over 1000. This is BS. Text me on WhatsApp at 4438546217 to get my issue fixed asap
Dear our Valued Customer, Thank you for bringing this to our attention. We are very sorry to hear that you did not have a great experience. Upon investigating, we could see that the issue is not related to our app and we have also helped fix it for you. We have just sent you an email with more information. Would you please check it? Regarding the plan upgrade, we would like to share our Plan price frame here (https://help.boostcommerce.net/article/422-plan-price-frame). All the information is transparent on our website for your reference before subscribing to our app. We would appreciate the opportunity to speak with you and hope to be able to further explain this to you. Sincerely, Boost team
We were having trouble with pricing not showing in certain sections on our website. Justin was very helpful in fixing this issue.
I love this app but what I love most is the support provided by this company. Second to none. Makes a huge different to help your product succeed! Thank you!
Great app and we also really appreciate the quick and thorough help and support we get from BoostCommerce
This is the best search and filter app for Shopify, by a million miles. Unless you develop your own solution, this is the best you will find on Shopify. Their support is prompt and competent. It's a little pricey if you have a high SKU count like we do, but that is my only complaint.
Had an issue with a collection not sorting properly based on the back-end collection settings. Support staff was very responsive and helpful
Crushed the whole website... live website with a lot of traffic, and support did not test it before implemented... everything has been fixed now.
Dear valued customer, Thank you for your kind collaboration! We are glad that all of the issue has been fixed. We are grateful that you have given us a second chance to make this right. Should you need any further assistance, please let us know! Best regards, Boost Team
Great App and customer service and tech team are awesome! Nothing was too much to ask. 5 stars!!!!!!
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