Boost AI Search & Filter
All reviews
Review RSS feed
BUYER BEWARE! Pricing moved up 300% without any change in service. Straight out of the predatory playbook!
Dear valued customer, The price you mentioned is our premium plan for the Shopify Plus stores with high traffic and requires the fastest API response time. We have set up our dedicated premium infrastructure/servers for the premium plan to serve that purpose. We have sent you the email regarding this matter and we are looking forward to hearing from you. All the best, Boost Team
Finally, our Shopify store is performing adequately. We have been suffering for years with incredibly slow page load times and searches. We thought it may be because of our extensive catalog, but by switching from Power Tools to Boost's Product Filter & Search app, our page load time performance has increased by several orders of magnitude. Searches that would typically take 5 to 10 seconds or longer now happen in less than a second, like what you would expect from any normal website. The app is also very good. The filtering and left rail navigation options is finally what we want. There are a lot of configuration options that gives us a lot of control. Support has been great! We've had several questions about configuration and even spotted a bug and they were very fast to respond and resolve our issues. It's been a pleasure working with Boost. Their pricing is substantial, especially compared to other Shopify apps. But this is truly an example of you get what you pay for or comparatively, you don't get what you don't pay for. Without this app, we were looking to move off of Shopify purely for performance reasons.
Hi team, Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team as well as our app has served you well! We completely understand how rewarding it can feel when your problem is solved promptly, and we are glad to hear that our diligent support team was able to accomplish that. Your compliment will provide them with great encouragement to keep doing what they are doing. Next time you have any further inquiries or issues, just share with us. We hope to see you around. Wishing you continued success! Boost team
This app is excellent. When asking for help with customisations, I always get an amazing response from the support team, incredibly fast and helpful.
Amazing support. I hope the best for this company! It is simply the best Filter app on the Shopify store. It works perfectly with the Tags, also in huge quantity. A deep grade of personalization. It costs a lot for high volumes of data but the quality is high. Please take care of the price, because on high quantity of products you can reach a price of 300 euro every month. If you wanna keep low budget and have a lot of products, go elsewhere.
Hello there, Thank you so much for your compliment! We are glad to know that our app has served your store well! We understand your concern about the high price. One of the reasons why we offer higher pricing than other apps is due to the features and technology we invest in our app. We also invest heavily in our servers which allows our filters to work lightning fast (200ms to 300ms/request) and stay reliable for our customers. We hope this explains it clearly to you! Wishing you and your business every success! Boost team
The support on this app has been great. They gave clear step by step communication on how to fix our issues
The app is perfect!! The support team are so helpful and help enable the app to suit your needs. Five star!! I haven't had a better shopify app customer service before.
This app destroyed my theme, and when i went go change it back the default filter was not working on my phone. Plus they force you to upgrade if you have products over 1000. This is BS. Text me on WhatsApp at 4438546217 to get my issue fixed asap
Dear our Valued Customer, Thank you for bringing this to our attention. We are very sorry to hear that you did not have a great experience. Upon investigating, we could see that the issue is not related to our app and we have also helped fix it for you. We have just sent you an email with more information. Would you please check it? Regarding the plan upgrade, we would like to share our Plan price frame here (https://help.boostcommerce.net/article/422-plan-price-frame). All the information is transparent on our website for your reference before subscribing to our app. We would appreciate the opportunity to speak with you and hope to be able to further explain this to you. Sincerely, Boost team
We were having trouble with pricing not showing in certain sections on our website. Justin was very helpful in fixing this issue.
I love this app but what I love most is the support provided by this company. Second to none. Makes a huge different to help your product succeed! Thank you!
Great app and we also really appreciate the quick and thorough help and support we get from BoostCommerce
This is the best search and filter app for Shopify, by a million miles. Unless you develop your own solution, this is the best you will find on Shopify. Their support is prompt and competent. It's a little pricey if you have a high SKU count like we do, but that is my only complaint.
Had an issue with a collection not sorting properly based on the back-end collection settings. Support staff was very responsive and helpful
Crushed the whole website... live website with a lot of traffic, and support did not test it before implemented... everything has been fixed now.
Dear valued customer, Thank you for your kind collaboration! We are glad that all of the issue has been fixed. We are grateful that you have given us a second chance to make this right. Should you need any further assistance, please let us know! Best regards, Boost Team
Great App and customer service and tech team are awesome! Nothing was too much to ask. 5 stars!!!!!!
Thus pricing the app really delivers great results. It has been a joy setting the app up and the support is absolutely amazing. We needed help with some advanced configurations, which they helped us within a very short manner. We can really recommend Prodilter Filter & Search.
Hello, We are happy to know that our support has been amazing to you! We want nothing more than the best for our customers. As always, please don't hesitate to reach out to us if there is anything else we can ever help you out with. We are only a message away. All the best, Boost Team
Excellent app! Great service, especially from Henry :) He helped me install it seamlessly and helped with all my CSS changes.
Very nice app. Support staff timely and effectively responsive. Met my current needs and even roadmap custom requests. Great value for money!
Not only is this a solid app with great functionality that really made a difference on all our stores it also has the most amazing and always supportive customer service team on standby! It is these kind of apps and service that makes Shopify the platform it is! Thanks so much for all your support with a special shout out to @Marcel that has been supper supportive and reactive! Well done guys you've made a MUST HAVE APP for every eCommerce site!
Hello team, We are over the moon to hear that you are seeing the first-hand service along with the instant benefit of using the Product Filter & Search app. Thankfully we have people like Marcel in our team to make all these good things happened. As always, please don't hesitate to reach out to us if there is anything else we can ever help you out with. We are only a message away. Wishing you and your business continued success! Boost Team
Hola buen día, utilice su app y lamentablemente la quite y ahora no se quita de mi tema, me pueden ayudar por favor ya que tiene un funcionamiento diferente desde que la desinstale. Sin embargo me ayudaron en todo momento y resolvieron mi problema. muchas gracias
Hi there, Thank you for sharing your feedback with us and apologize if your experience was unpleasant. We have just sent you an email to ask for your kind collaboration so we could investigate more this issue with you and explain further your concerns. We really hope to be able to amend this for you. Looking forward to hearing from you. All the best, Boost team
Their support service is amazing! Probably the best I've ever experienced. Their filter tree looks sleek and is flexible.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.