Boost AI Search & Filter
#1 Shopify AI Search & Filter app | 14,000+ users
Rating
4.7
feedback
1,952
chart
#680
All reviews
Rating Breakdown
Review RSS Feed
April 7, 2021
Fantastic service, needed help on a few tweaks and Jose helped me out quickly & efficiently. Highly recommend. Alex | Just Hockey
April 7, 2021
Really good app, usefull tools, easy to understand. More ? The support is one of the best i have seen in a long time, always ready to help and make you evolve on Shopify subjects !
Hello, Thank you so much for the kind review! Our team works hard to make sure that merchants feel supported. We wish you the best with your endeavors & See you around! Boost team
April 7, 2021
This app works great and does everything you expect from filter and search options. But above all, it is the customer service and the reactivity of team that makes the entire difference. They are always available and very helpful !
Hello, Thank you for your kind words. We're overjoyed to learn that you are seeing the benefit of using our app and our customer support team is hitting the mark. Our dedicated staff will be pleased to learn of your high praise. Thank you for choosing and trusting us as your partner in your journey. We are all around to help and wish you every success. Sincerely, Boost Team
April 5, 2021
Great app and great support staff! We needed to have some customizations done for our store and their staff was very quick to help and the finished product was excellent!
April 3, 2021
Really love this app! This is one of the first apps we ever installed on our website and is one of the few that we have kept. Super useful and customers love the increased ease of navigation and ability to find products more easily. Definitely has increased our conversion rates!
Hi team, Thank you for leaving us this outstanding review! We are delighted that you have seen the benefits of using the app and that it has turned into an asset to your business. Helping you increase the conversion rates is the end purpose of our diligent team. Do reach out to us for any suggestions or queries. Wishing you continued success, Boost team
March 31, 2021
UPDATED After writing the review the tech support fixed my issue and the website is working fine. Hopefully the filter wont break my website again and customer support helps. Thank you
Dear Mina, Thank you for taking the time and giving us your feedback. Our technical team will look into it and inform you as soon as possible a better solution for your concern. Also, please let us know should you have any other questions, we are always around here happy to help. Warm regards, Boost Team
March 31, 2021
The app works great and customer service is even better! Support emails are answered in less than 24 hours, including for code customizations.
Nov. 16, 2022
I like their support very much. Helpful, friendly, and responsive! I also like the fact the product is improving over time.
March 29, 2021
It's the second store where I install this app. I am absolutely happy with the app, and its amazing customer service. Thanks guys. This app should be mandatory in every Shopify store!
April 6, 2021
UPDATED: Thanks for your help in rolling out new multi currency update. Your team got it working for us and we are thankful. Please keep up the good work and communication. Thanks!
Hi Ian, We are happy that we can help you and your store back on track! We appreciate your understanding and thank you for giving us the chance to configure the issues and correct them for you. Should you have any other questions, feel free to drop us an email. We all look forward to seeing your continued success. All the best, Boost Team
March 27, 2021
I don't know if I'm the only one facing this, but this is not an app for any business looking to schedule product availability. It stops Shopify from publishing the products on time and it didn't allow products to show if you manually published them from backend. There's a lag time of around 10minutes. Once i deleted the app my products showed up immediately. Had to deal with angry customers that camped for the launch that faced the delay. Deleted the app but the filters won't go away, I had to delete the assets manually from the code
UPDATE: We would like to explain the main mechanism of our app. For filtering and searching, the product's data must be synced from Shopify to our Search Engine for processing. We have developed both auto and manual solutions for this sync process. The auto process is triggered by a Change Detector system every 10 minutes for checking and updating the changes (that's why you see the lag time of 10 minutes as you have described). The Change Detector is triggered faster in shorter intervals for the premium plans. Besides that, we also have the manual trigger system in our Admin app - the Sync Now button. For the changes that you would like to quickly update, you can always go to the Admin app and click on that button. Based on your store sync log, we found that the changes are updated quickly, it only took 7-10 seconds to reflect the changes. We have sent an email with additional information for your reference, Thank you and we hope we can work together on your store. Best regards, Boost team === Dear Valued Customer, Thank you for taking the time and giving us your feedback. We are very sorry to hear you did not have a great experience. We have just sent you an email with additional information. Would you please check it? We really hope to be able to fix this for you. All the best, Boost team
March 31, 2021
After an initial disappointing experience (and, therefore, a 1-star review here), the team quickly contacted me to configure everything. I have to say they have worked fast and diligently until my filters were set up, with fast response times and changing things again and again as required. I'm more than happy to update my review to 5-stars and recommend this app to any merchants in need of product filters. Thanks!
Hi Frank, We really appreciate your understanding and thank you for giving us the chance to configure the issues and correct them for you. Your kind words keep us motivated, and we will be able to continue our duty to deliver best quality customer service. Please don't hesitate to reach out should you have any other questions. We all look forward to seeing your continued success. All the best, Boost Team
March 25, 2021
This filter and search app meets all my needs. Super easy set-up. Henry customized the layout for me so a super happy camper here. Very responsive and attentive support.
March 24, 2021
We use this for over 5,000 SKU's on our online marketplace. It works perfectly. We can filter by sizes, dimensions, finishes, and other conditions. In addition, support is quick to resolve any issues. Highly reccomend!
April 14, 2021
Had to talk to the support in order for them to activate features in the app that seems trivial to have on. But they got it working as expected and we are happy. Very quick and helpful support! Looks and functionality of the filters are nice.
UPDATE: We have reached out to you with an implementation of this feature. We will integrate it into your store once you are ok with it. Thank you and we are looking forward to your response. Best regards, Boost team === Dear Valued Customer, Thanks for your feedback! We are very sorry to hear that you encountered an issue while using our app. Our technical team will look into it and inform you as soon as possible of a better solution for your concern. Also, please let us know should you have any other questions, we are always around here happy to help. Best regards, Boost Team
March 24, 2021
We've been using this app for the last few months and have received many compliments from our customers regarding the filter system. We have unique requirements for some of our collection pages that required some tweaking and when we were unable to resolve this ourselves, the developers of Boost stepped in and sorted it quickly and efficiently. Their customer service and dev team are great to work with, which is a huge positive and one of the main reasons we would recommend the app.
March 24, 2021
We use this app to manage our filter and collections page - it looks great and works like a charm! They also have the most helpful and responsive support team I've come across on Shopify. You won't be disappointed with them!
Feb. 7, 2023
Good app, the dev is a quick in their response and also very earnest and committed to their work. Would recommend to my co-worker shop the next time someone try to build a online store using Shopify as well! 11/10 Customer Service → Yes, I am talking about you Oliver :D
April 6, 2023
Fantastic app, but more importantly for me - the very best customer support. Speedy, friendly, patient - I must mention Oliver in particular, who showed such diligence. Outstanding communication throughout. For a nervous Shopify user, I was left feeling supported, and not made to feel foolish or irritating. The very best support I’ve experienced. Thank you, Boost team!
March 21, 2021
Excellent app. Very easy to set up and use and totally customisable to fit your theme. The best part for me is the service from the Boost team, they are always quick to reply and fix any problems you might have and are very good in terms of taking your suggestions on board and making updates to the app or releasing new features
Hello, Great! Happy to know it's been a good experience for you! Thanks for letting us know. As ever though if there is anything that our dedicated Customer Success Team can ever help you out with, please don't hesitate to reach out to us once again. We wish you the best. Boost team