All reviews

Rating Breakdown

  • 5
    94% (1,841 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (6 ratings)
  • 1
    3% (54 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Very quick responses from their support team.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

The app is great and joseph from customer service was even more great! He made every request I had come to life.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Useful apps, fast response. Customer support team is amazing. Whenever I need helps, they are there to help me to make my site looks better

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

June 16, 2024

We have faced issue on collection page infinite loading and its been 2 days we are trying to contact the app support to get this solved but unfortunately the support reply is too slow and the issue is still there. Using paid app and not getting proper support is lacking from their end

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ellie Junior team, Thank you for your feedback! We understand the importance of providing timely support and sincerely apologize for any inconvenience caused. We have successfully resolved the infinite loading issue within the same day and have also responded to your email. However, it seems the notification email was sent to the registered store email address, which may have caused a misunderstanding. We have now resent the response to the email address you provided. Please review our response at your earliest convenience and let us know if you need any further support, we are always here to assist you! Kind regards, Boost team

1 / 5 Share

Jan. 8, 2024

Store

TRIZAL

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi TRIZAL Team, Thank you so much for taking the time to leave us the review. We are sorry for any inconvenience caused while using our app. Since you have yet to provide us with any information about the issue you were having, we didn't have a chance to sort it out. Our team has sent you an email, kindly help us check and reach back to the email to provide us with more about your concern. We are looking forward to your reply and will be happy if you decide to give our app a go again. All the best, Boost Team

5 / 5 Share

Jan. 8, 2024

Really responsive support team that helped solve an app issue in 24 hours.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

This is great!

Using app

Over 3 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Jan. 2, 2024

We've been using Boost for a few years now and have had a positive experience. We've needed some customizations to get things to match our theme and branding, and they've been accommodating and always willing to help (& quickly). This is a great fairly priced option for filter and search.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Wonderful customer service. We had a template customisation request and they instantly did the modification to suit our needs!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I'm only using the Instant Search features, but this app works perfectly for what I needed. Very reasonably priced, and allows a ton of customization. The support has been great as well. I needed a few tweaks to get it displaying properly with my theme on mobile, and their team took care of it very promptly. And they were able to answer all of my questions about configuring the settings in the app. Very fast and helpful responses. Thanks guys!

Using app

About 2 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 21, 2023

We have been using Boost AI Search and Discovery for some months now and we are very impressed with its features and performance. We love the visual merchandising tools that let us control how products are displayed and ranked. The custom product filter is also very flexible and easy to use. It works well with any theme and allows us to create unlimited filter options based on tags, metafields, variants, ... The analytics dashboard is also very insightful and shows us how customers are using the search and filter features. Customer service is always there to help us. We highly recommend this app to anyone who wants to improve their store's search and discovery experience.

Store

Baukjen

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great app and great support team that solve any issue (if possible) quicly! thanks

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Boost Ai always has quick responses and kindness. And when a problem occurs, it has the ability to resolve it faster than any other app. I recommend this app!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Good App and even better support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

They are really helpful. They helped me for days achieving the mechanism I want. I am definitely going to use them for all my stores.

Store

My Store

Using app

About 2 months

5 / 5 Share

Dec. 13, 2023

the app works great, and while there can occasionally be a bit of wrangling needed to run every function in every situation, the support team really go above and beyond

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Our team had a specific request for our website that we thought would require a complex custom solution. However, when we contacted Boost Support, they were able to understand our needs quickly and implement a solution within a very short time frame. Their team was highly knowledgeable and provided clear communication throughout the process. We were very pleased and impressed with their results.

Store

Modway

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

It's been a great experience so far with Boost AI. The app is awesome in the way it has many great features that can help almost any business out there in need of a great way to showcase their products. From search to merchandizing, to amazing support that is quick to respond and tend to issues/requests as they come, they're top notch.

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 10, 2023

Terrible. Completely changes the look of your product page permanently and looks terrible, hard to customize too 0/10

Using app

23 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi VitalHome Finds team, Thank you for your feedback. We are sorry for the issues you’ve encountered with our app; we haven’t received any support requests from you yet. Please note that our latest V3 app can replicate 90% of the original layout of 15 different themes (Dawn included), but if you’re using a different theme or have customized the layout of an original theme, our theme setup will apply the default theme. Rest assured this does NOT affect your live theme after installing the app but duplicated theme only. Although the new layout may appear different, we do have a tool called “Edit Visual Design” in the “Theme” section that allows users to adjust and customize it with ease before publishing the theme. We have reached out to you via email to offer our support to make this happen. We eagerly await your response and would be delighted if you give our app another try. Best regards, Boost Team