Rating

4.7

feedback

532

Reviews

chart

#1,808

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    25%
  • Less than a month
    29%
  • Less than a year
    32%
  • More than a year
    10%

Reviews Summary

The reviews for the Amplify app are overwhelmingly positive, with users praising the excellent customer service provided by team members like Carlos, Ivan, Ugur, and Valentyna. Customers appreciate the quick responses, helpful guidance, and personalized support they receive when facing technical issues or needing assistance with the app's features. The app itself is described as useful, easy to use, and effective for upselling and creating bundles. However, there is a negative review highlighting technical problems, instability, and lack of responsiveness during weekends, leading to disruptions in marketing efforts and dissatisfaction with the core product.

Highlights

Positive customer service experience with team members like Carlos, Ivan, Ugur, and Valentyna
App effectiveness for upselling and creating bundles
Ease of use and helpful guidance provided
Negative feedback on technical problems, instability, and lack of responsiveness during weekends
Satisfaction with the app's features and functionality

Rating Breakdown

  • 5
    93% (494 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 98% (519)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 8, 2026

We switched from Rebuy to Amplify, and the transition was incredibly smooth and fast. The developer team made everything easy — especially Carlos, who communicated clearly and completed all app customizations we asked for! Highly recommend!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Been working with Amplify for over 2 years, and it keeps getting better. Great product, great customer service!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

carlos's customer service was amazing, he helped me so quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Amplify is great - Carlos is a rockstar on the support team. Highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

carlos was very helpful!!!

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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