Rating

4.7

feedback

532

Reviews

chart

#2,030

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    28%
  • Less than a year
    31%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by team members like Carlos, Ivan, Ugur, and Valentyna. Customers appreciate the quick responses, helpful guidance, and personalized support they receive when facing technical issues or customization requests. The app itself is described as easy to use, with features like bundle creation and upselling functionality being highlighted as beneficial for businesses. However, there are a few negative reviews mentioning technical problems, overcharging, and delays in resolving issues.

Highlights

Positive customer service experience with team members like Carlos, Ivan, Ugur, and Valentyna
Ease of use and beneficial features like bundle creation and upselling
Negative reviews mentioning technical problems, overcharging, and delays in issue resolution

Rating Breakdown

  • 5
    93% (493 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (18 ratings)

Reviews with Text

  • 98% (519)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 13, 2026

Widget didnt sync at all with the website contacted support over several hours and at somepoint they blocked me from contacting them

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 8, 2026

We switched from Rebuy to Amplify, and the transition was incredibly smooth and fast. The developer team made everything easy — especially Carlos, who communicated clearly and completed all app customizations we asked for! Highly recommend!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Been working with Amplify for over 2 years, and it keeps getting better. Great product, great customer service!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

carlos's customer service was amazing, he helped me so quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Amplify is great - Carlos is a rockstar on the support team. Highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more