Rating

4.8

feedback

817

Reviews

chart

#1,267

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    31%
  • Less than a year
    44%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by team members like Carlos, Ugur Can, and Valentyna. Users appreciate the quick responses, helpfulness, and personalized support they received when setting up the app or resolving issues. The app itself is described as easy to use, with features like bundle creation and customization being highlighted as beneficial for ecommerce businesses. However, there are a few negative reviews mentioning issues with bugs, overcharging, and lack of transparency in pricing.

Highlights

Excellent customer service and support provided by team members like Carlos, Ugur Can, and Valentyna
Ease of use and helpful features for bundle creation and customization
Positive feedback on quick responses and personalized assistance
Negative reviews mentioning bugs, overcharging, and lack of transparency in pricing
Appreciation for the app's functionality in upselling and creating bundles

Rating Breakdown

  • 5
    93% (757 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (24 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Easy enough to use and their support - I spoke to Carlos - are prompt, warm and helpful!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2024

very very bad experience, they are scammers automatically charge money, no questions, no refund even when you dont use their service at all. Plus the service is not even THAT GOOD

Store

Snapkco

Using app

--

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 27, 2024

Carlos was quick to help us and answer any questions we had. Excellent customer service! Thank you

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Nov. 27, 2024

Great customer support.

Store

4ocean

Using app

7 months

Total reviews

9

Average rating

4.4

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Nov. 26, 2024

the customer service is exceptional! Carlos and the team have been so helpful! they were able to help us build bundles and match the style to our theme. thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

All reviews

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