Rating

4.8

feedback

811

Reviews

chart

#886

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    30%
  • Less than a year
    44%
  • More than a year
    10%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of support representatives like Carlos, Ugur, and Valentyna. The app itself is described as easy to use, with a clean UI and seamless integration. Users appreciated the functionality of creating bundles and upselling products, making their experience more efficient and profitable. However, there were a few mentions of missing features or bugs in the app, leading to some minor issues for a small number of users. Overall, the app seems to have a strong reputation for its customer service and usability, making it a valuable tool for ecommerce merchants.

Highlights

Excellent customer service and support
Easy-to-use app with clean UI
Efficient bundle creation and upselling functionality
Minor issues with missing features or bugs
Strong reputation for customer service and usability

Rating Breakdown

  • 5
    93% (752 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

excelente app, obrigado ao Uğur Can pelo excelente suporte, recomendo!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

So far, we are very pleased with Picky Story. We are in the set up stage, but Ugur and Alex have been very fantastic helping us understand the product. Great service!!!

Using app

--

Total reviews

7

Average rating

5.0

1 / 5 Share

Nov. 18, 2024

Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution. Fast bundle is better and free. Dont waste your time like i did. choose a different app

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 14, 2024

I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful! Great team

Store

111SKIN

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

We love the functionality of Picky Story, however the customer service is above and beyond! I've worked with Carlos numerous of times and he has helped me with figuring things out beyond Picky Story's capability! I really value good customer service and Picky Story sure does provide that. Highly recommend.

Store

APPAMAN

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

All reviews

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