Rating

4.8

feedback

827

Reviews

chart

#1,480

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    13%
  • Less than a month
    30%
  • Less than a year
    44%
  • More than a year
    11%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the bundle options and excellent customer support provided by individuals like Carlos, Ugur, and Ivan. Users appreciate the prompt and helpful responses they receive when facing issues or needing assistance with the app's features. The support team is commended for going above and beyond to ensure a smooth experience for merchants. However, there are a few negative reviews mentioning issues with overcharging, bugs, and unmet promises of updates, leading to frustration and lost revenue for some users.

Highlights

Positive reviews highlighting the effectiveness of bundle options and customer support
Positive feedback on the prompt and helpful customer service provided by individuals like Carlos, Ugur, and Ivan
Negative reviews mentioning issues with overcharging, bugs, and unmet promises of updates

Rating Breakdown

  • 5
    93% (768 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (23 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

Carlos was phenomenal personal help with my brand. Instance support with an actual fix to my problems. Highly recommended app!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I have a lot of success with the bundle options, it's a great way for me to move old stock in volume and my customers love having done for them outfits. The customer support chat is prompt to answer and (Ugur) went above + beyond in helping me with an issue!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Seit einem Jahr nutze ich die App und bin damit ganz zufrieden. Gerade hatte ich eine Frage und habe die Chatfunktion verwendet. Meine Frage wurde schnell und zuverläßig beantwortet. Danke Carlos dafür! :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Amplify has good technical support.

Store

AGONGYM

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

It is a great app with excellent support. Ivan helped us a lot.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

All reviews

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