Rating

4.6

feedback

534

Reviews

chart

#2,044

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    25%
  • Less than a month
    28%
  • Less than a year
    31%
  • More than a year
    10%

Reviews Summary

The reviews for the app are mixed, with both positive and negative feedback. Positive aspects include excellent customer service from team members like Carlos, Ivan, and Ugur, who are praised for their quick responses and helpfulness. Users appreciate the app's functionality for creating bundles and upselling. However, negative reviews mention bugs in the app causing issues with store operations, unexpected pricing changes, and difficulties in setup and migration to new platforms. Some users also express frustration with overcharging and lack of transparency in billing. Overall, the app seems to offer valuable features but needs improvement in stability and pricing transparency.

Highlights

Positive customer service from team members like Carlos, Ivan, and Ugur
App functionality for creating bundles and upselling
Bugs causing issues with store operations
Unexpected pricing changes and overcharging
Difficulties in setup and migration to new platforms

Rating Breakdown

  • 5
    93% (494 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 98% (521)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 3, 2026

our customers seem to love the bundle pages where they can combine their own bundle. also the customer service is absolutely wonderful! the app is super intuitive, too.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2026

1) Found bugs that were causing serious issues with our store. Customer service (Samuel 5/5 stars for effort) fixed the issues eventually. 2) Pricing was $49pcm, and within a couple of weeks of using it we were nudging the next payment 'level', which would have been $199pcm. 3) Today (19th Feb 26) got an email to say our pricing was to increase (in the next 2 weeks) to $99pcm, with the new level at $249 (or $299 I think) No thanks. Pure GREED.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 13, 2026

Widget didnt sync at all with the website contacted support over several hours and at somepoint they blocked me from contacting them

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 8, 2026

We switched from Rebuy to Amplify, and the transition was incredibly smooth and fast. The developer team made everything easy — especially Carlos, who communicated clearly and completed all app customizations we asked for! Highly recommend!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Been working with Amplify for over 2 years, and it keeps getting better. Great product, great customer service!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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