Rating

4.7

feedback

538

Reviews

chart

#1,870

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    26%
  • Less than a month
    28%
  • Less than a year
    31%
  • More than a year
    10%

Reviews Summary

The reviews for the app are overwhelmingly positive, with users praising the exceptional customer service provided by team members like Carlos, Ivan, Ugur, and Valentyna. Customers appreciate the quick response times, helpful guidance, and personalized support they receive when facing technical issues or needing assistance with customization. The app itself is described as easy to use, with features like bundle creation and upselling functionality being highlighted as beneficial for businesses. However, there are a few negative reviews mentioning technical problems, overcharging, and issues with app stability.

Highlights

Exceptional customer service provided by team members like Carlos, Ivan, Ugur, and Valentyna
Positive feedback on the app's ease of use and features like bundle creation and upselling functionality
Negative reviews mentioning technical problems, overcharging, and issues with app stability

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2025

carlos's customer service was amazing, he helped me so quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Amplify is great - Carlos is a rockstar on the support team. Highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

carlos was very helpful!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Carlos was very helpful in resolving an issue we had with a new theme. Sent a detailed email and when that didn't work was able to find a solution quickly over chat support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

We have been using the Amplify app in our store for a long time and are very satisfied. The support is super fast and competent. I reported a problem in the chat and Ivan took care of it immediately and fixed the problem. Everything is great, the app is highly recommended.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

All reviews

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