All reviews

Rating Breakdown

  • 5
    93% (758 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

We’ve been loving everything about Picky Story—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Carlos has helped me out more times than I can count, even going beyond the platform’s capabilities to make things work for us. As someone who values exceptional service, I can honestly say Picky Story delivers it in spades. Highly recommend them!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Easy enough to use and their support - I spoke to Carlos - are prompt, warm and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2024

very very bad experience, they are scammers automatically charge money, no questions, no refund even when you dont use their service at all. Plus the service is not even THAT GOOD

Store

Snapkco

Using app

--

Total reviews

2

Average rating

2.5

5 / 5 Share

Nov. 27, 2024

Carlos was quick to help us and answer any questions we had. Excellent customer service! Thank you

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Nov. 27, 2024

Great customer support.

Store

4ocean

Using app

7 months

Total reviews

9

Average rating

4.4

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Nov. 26, 2024

the customer service is exceptional! Carlos and the team have been so helpful! they were able to help us build bundles and match the style to our theme. thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 25, 2024

Great service, solved all our problems in a matter of minutes. Very responsive. Thanks to the help of Carlos we customized the solution to our needs and were ready to launch.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

1 / 5 Share

Nov. 25, 2024

Una pena que no haya manera de hablar con el servicio técnico , ya que la aplicación aunque está bien tiene déficits que impiden utilizarla correctamente Si alguien lee esto, por favor que nos escriba para intentar solucionar los diferentes problemas que tenemos y estaremos encantados de modificar la reseña , pero a día de hoy es que es imposible hablar con nadie..

Using app

20 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi, It seems you unsubscribed from our emails, which is why you haven’t been receiving any updates from us. We reached out to assist you in resolving the issue. Feel free to contact us via the live chat in the app or simply reply to this email. The PickyStory Team

5 / 5 Share

Nov. 19, 2024

excelente app, obrigado ao Uğur Can pelo excelente suporte, recomendo!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 19, 2024

So far, we are very pleased with Picky Story. We are in the set up stage, but Ugur and Alex have been very fantastic helping us understand the product. Great service!!!

Using app

About 20 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

1 / 5 Share

Nov. 18, 2024

Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution. Fast bundle is better and free. Dont waste your time like i did. choose a different app

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s charges a minimum price, as displayed on the Shopify App Store and our pricing page. We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us. The PickyStory Team

5 / 5 Share

Nov. 14, 2024

I had a technical issue which was out of scope for the app but the team managed find a solution and to resolve it for me within a few days! They communicated with me the whole time and we’re so helpful! Great team

Store

111SKIN

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Nov. 13, 2024

We love the functionality of Picky Story, however the customer service is above and beyond! I've worked with Carlos numerous of times and he has helped me with figuring things out beyond Picky Story's capability! I really value good customer service and Picky Story sure does provide that. Highly recommend.

Store

APPAMAN

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

1 / 5 Share

Nov. 13, 2024

very very bad experience they are scammers i was just on my free bundle i have not subscribed to there paid bundle they charged me $29.50 even i have not used there app for sale my sales are nothing expenses are to much but they also charged me when i ask there support they say we can't give you refund its correct charge stupid bull shit app ever used fuck you.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s minimum price is $29.50/month, as displayed on the Shopify App Store and our pricing page. We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us. The PickyStory Team

5 / 5 Share

Nov. 12, 2024

So far so good...just installed this app about 30min ago. Pretty easy to set up and it appears to be working great. We are using it for the Build Your Own Bundle feature since we already have fixed bundles. Had a question about how to set default variants for product selection and Uğur Can via their support team was a great help. My only criticism is that the Contact Support link in the Shopify App did not work. I had to go to the website and then go through their chat widget. Still 5 stars...service was fast and the app seems to be working well. Will update later if any issues pop up.

Using app

About 2 hours

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Nov. 6, 2024

Ugur was fantastic! Super responsive and incredibly helpful throughout the entire process. Amazing customer service!

Using app

15 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Oct. 30, 2024

Carlos helped me a lot! I was able to ask him to change the design. He was very quick and super responsive. He understood my request perfectly.

Store

MoEa

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 29, 2024

Best App there is when it comes to Bundles, everything you need is in there. Honestly everything they bring out is a straight Banger. Best UI, best customer service - they are down to earth and really try hard to make it better + they answer within seconds aaand fair pricing. Don't waste your time like me searching for other Solutions, this is the only one that does its job like you want it to

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

4 / 5 Share

Oct. 28, 2024

Great Support. Quick solutions. 4 of 5 because one important option is missing for my shop :D

Store

getnam

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for this review. Keep growing with PickyStory!

5 / 5 Share

Oct. 26, 2024

Uğur Can - Best chat advisor I've worked with. Prompt, concise responses!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!