Bundles & Upsell | PickyStory
Bundles & Upsell | PickyStory
Rating
4.8
feedback
784
chart
#436
All reviews
Rating Breakdown
Review RSS Feed
Sept. 26, 2024
Awesome app. Great support with Carlos. Looking forward to using long-term.
Sept. 25, 2024
Pickystory is so goated fr. The ultimate bundle and upsell app. Clean UI, easy to use and revenue through the roof. Ugur Can the support man has helped me out so much with any issue I've had. Give this king a raise!
Thank you for this amazing review. Keep growing with PickyStory!
Sept. 25, 2024
Great customer service and support! Carlos was very helpful :)
Thank you for this incredible review. Keep growing with PickyStory!
Sept. 25, 2024
Ugur & Ivan are always very helpful!
Thank you for this great review. Happy growth with PickyStory!
Sept. 24, 2024
Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.
Thank you for this amazing review. Keep growing with PickyStory!
Sept. 19, 2024
great customer service and support! Uğur Can was very helpful :)
Thank you for this incredible review. Happy growth with PickyStory!
Sept. 18, 2024
Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.
Thank you for your review. We attempted to reach out to you via email to help resolve the order test and explain how it works. Unfortunately, we haven’t heard back from you. We’ve followed up once more and look forward to hearing from you. PickyStory Team
Sept. 17, 2024
Excellent support from Ugur. Thanks again!
Thank you for this great review. Keep growing with PickyStory!
Sept. 12, 2024
Good Help support and Customisation from the team. Thank you
Thank you for this amazing review. Happy growth with PickyStory!
Sept. 11, 2024
Very useful app for us.
Thank you for this incredible review. Keep growing with PickyStory!
Sept. 10, 2024
Good app many options and very fast service if you face a problem. Ugur Can is replying really fast and helpfull. Only part is i think the pricing is a bit much, i will see if i ts worth it after the 30 day free trial.
Thank you for this review. Keep growing with PickyStory!
Sept. 6, 2024
Special shout-out to Uğur Can, whose excellent customer service made the whole experience even better. He was incredibly helpful and responsive, answering all my questions and ensuring a smooth experience. Highly recommend both the product and the team behind it!"
Thank you for this great review. Happy growth with PickyStory!
Sept. 5, 2024
Sehr guter Kunden Support
Thank you for this amazing review. Keep growing with PickyStory!
Sept. 3, 2024
Ugur did a great job with product knowledge informing me on the different use cases on which best fit my business!
Thank you for this incredible review. Happy growth with PickyStory!
Sept. 3, 2024
Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)
Thank you for this great review. Keep growing with PickyStory!
Sept. 9, 2024
STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced. UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!
Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one. We also reached out to you to set up a call to see how we can further assist you. Thanks, PickyStory Team
Aug. 30, 2024
Such a great app - easy to use and the chat support is super helpful. I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me. Really pleased
Thank you for this amazing review. Happy growth with PickyStory!
Aug. 28, 2024
Awesome support and awesome stuff!
Thank you for this incredible review. Keep growing with PickyStory!
Aug. 24, 2024
Good app design and nice support team.
Thank you for this great review. Happy growth with PickyStory!