All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2025

carlos's customer service was amazing, he helped me so quickly!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Amplify is great - Carlos is a rockstar on the support team. Highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

carlos was very helpful!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

Carlos was very helpful in resolving an issue we had with a new theme. Sent a detailed email and when that didn't work was able to find a solution quickly over chat support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

We have been using the Amplify app in our store for a long time and are very satisfied. The support is super fast and competent. I reported a problem in the chat and Ivan took care of it immediately and fixed the problem. Everything is great, the app is highly recommended.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2025

ivan super good customer service

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 5, 2025

we have so many problems with this app. it is a continuous stream of technical problems, we have to pause our marketing efforts when their bundles break again. happens many times during the weekend and they dont even email back then. and that for such an expensive app do not use this terrible app. is the only thing i can say. the tech is bad. their support team is kind, but the core product, which is an IT solution, is really bad and unstable costing you so much money as a business owner.

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

April 22, 2025

I had a chat with Carlos and he was great at helping even code problems on my store! Overall quite satisfied with the app as well as the great support! Keep it up folks! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

April 10, 2025

Amazing app and service is incredible, Ivan helped me sort out my issue and it turned out great. Thank you!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

April 7, 2025

A useful app that provides additional functionality in the free option that many apps charge for - and includes very helpful & personalised customer service; thanks Milana!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Feb. 28, 2025

I have a lot of success with the bundle options, it's a great way for me to move old stock in volume and my customers love having done for them outfits. The customer support chat is prompt to answer and (Ugur) went above + beyond in helping me with an issue!

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Feb. 28, 2025

Seit einem Jahr nutze ich die App und bin damit ganz zufrieden. Gerade hatte ich eine Frage und habe die Chatfunktion verwendet. Meine Frage wurde schnell und zuverläßig beantwortet. Danke Carlos dafür! :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Feb. 5, 2025

Amplify has good technical support.

Store

AGONGYM

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Jan. 28, 2025

It is a great app with excellent support. Ivan helped us a lot.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Jan. 27, 2025

Carlos was amazing. He was so helpful and provided exceptional customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with Amplify!

5 / 5 Share

Jan. 20, 2025

Support is really good, fast and they work to understand your needs. Carlos is great.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Jan. 9, 2025

I encountered some issues with a feature, so I reached out via the chat box. Their team is always available, and Carlos was incredibly helpful and patient, guiding me step by step to resolve the issue. I’m very pleased with their service.

Using app

About 5 years

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for this incredible review. Keep growing with Amplify!

5 / 5 Share

Jan. 6, 2025

Carlos has helped me several times to improved and optimize our customer's experience with this app. Well done! Carlos deserves a raise. You folks want to keep a great dude like this. Thanks y'all. And thank you Carlos! Great app.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with Amplify!

5 / 5 Share

Dec. 20, 2024

We’ve been loving everything about Picky Story—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Carlos has helped me out more times than I can count, even going beyond the platform’s capabilities to make things work for us. As someone who values exceptional service, I can honestly say Picky Story delivers it in spades. Highly recommend them!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Dec. 19, 2024

Easy enough to use and their support - I spoke to Carlos - are prompt, warm and helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!