All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2022

Great service from the customer support and the app is working great! I highly recommend the app to every store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Aug. 23, 2023

I really appreciate the 24/6 customer support. The team is very knowledgeable and tackles every issue with a positive mindset of fixing it. Also, Ugur was very patient and helpful when I needed it.

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Feb. 22, 2024

really great app. we have been using it for years. very reliable chat for help. recommend to any ecommerce.

Using app

Over 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Hi, We’re sorry to hear that you have experienced this issue. We talked over the phone, and it seems that the issue is resolved now. Feel free to reach out to us via live chat if you need any assistance. The PickyStory team

5 / 5 Share

Dec. 1, 2022

We use PickyStory as an easy way to sell cross sell items. The Combo Products allow us to group multiple products but present it as a single product to customer. This gives our customers a great experience as they are able to purchase sets of related items with one click, and results in a great conversion rate for us. The customer support is incredibly helpful and responsive too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 25, 2022

I used this app to help me create bundles of 4, for clothing items for our track and field club. We needed to make then for a total of $150.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 23, 2022

PickyStory is a great app. But coupled with their customer service, PickyStory is just phenomenal. As with all apps, there are limitations, but their customer service team goes above and beyond to creatively troubleshoot and come up with solutions. They definitely understand the small-business mindset and are determined to make you successful. I couldn't be more pleased.

Store

ecoslay

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 16, 2022

I had a little stumble when starting, but received immediate and excellent help from the PickyStory team (shoutout to Leizel Ann – you're a gem!). Diving deeper into PickyStory now and can't wait to discover all the features. Go get the app – and if there's anything you need help with, know there are happy helping hands on the other side with team PickyStory.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Nov. 14, 2022

Very responsive and helpful staff and support team. Would recommend to anyone needing the service. Great product.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 6, 2022

Thank you SO much to Mary for their help today. I couldn't work out how to add the title and cost to a combo I'd created, and within just a few very short minutes, they'd sorted it for me. Huge help and lots of time saved for me - Brand new to PickyStory, but so far a very pleasant experience and would recommend.

Store

Evoqua

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Oct. 29, 2022

One of the best and most complete bundle app I have ever seen. And the support is amazing! Nice, fast and super efficient to answer all questions. TOP!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Oct. 24, 2022

Net begonnen met PickyStory na het testen van een paar andere soortgelijke apps. PickyStory lijkt wel degene te zijn die het meest kan met het minst moeite (niet coderen etc). Tot nu toe heel blij met de app en de service. Nu nog sales maken...

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 19, 2022

I am very impressed with the 'on the spot' help from the live chat team. The Picky Story team is very knowledgeable and helpful in real time to get your bundles on to your website quickly and correctly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review. Happy growth with PickyStory!

5 / 5 Share

Oct. 11, 2022

Simple and easy to use. I had an issue and reached out to support—Leizel (who was absolutely amazing) responded in less than 30 seconds and helped resolve my issue in a few minutes. Customer service is really wonderful. I felt totally supported which is a huge relief when working with 3rd party apps. Thanks so much Leizel!

Store

SEEN

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Aug. 7, 2023

Ceren proved again that PickyStory have the best customer services around! Super quick, super helpful, super awesome!

Store

Proverb

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Oct. 9, 2022

Great app, I'm really enjoying it so far! I contacted the customer service through the chat a few times and they were super responsive and helpful.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 6, 2022

Great help from Paulo to resolve an issue with a bundle offer. Prompt and helpful service and the problem has been fixed.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Oct. 26, 2022

PickyStory is always quick to respond whenever I have a question regarding a combo or bundle to create. The service is awesome. Keep it up. I do wish there was a timer for bundles to go active and that the combos didn't go live immediately but now that I know I can turn it off and schedule in Shopify it all works out. Thank you to all that have helped me and there have been a few lol Roziel, Leizel, Paulo

Using app

11 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Sept. 30, 2022

I really like that I can create shop the look styles. It makes it so much easier to shop for my customers!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Sept. 29, 2022

Really fantastic app. Solves for everything we needed for Bundles... pre-fixed bundles + bundles that users could build + offer-based bundles and much more. We thought we had a very unique requirement, but the product already had in-built features for every new creative thing we wanted. Hats off to the builders. And a major shout out to Leizel - her product support is like magic. She fully solved our queries about her app, as well as the curiosities I had about how other unrelated apps interact with bundles!

Store

Anveya

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Sept. 27, 2022

Great functionality and the support staff is responsive and helpful. We will be continuing to implement PickyStory solutions across all storefronts.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!