All reviews

Rating Breakdown

  • 5
    93% (501 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (16 ratings)

Reviews with Text

  • 98% (525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2023

Excellent service and with many functionalities that meet my requirements. The support team really attends you immediately.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Jan. 12, 2023

Amazing support and fabulous app! I installed this for one of my clients (through my VA business) a few weeks ago and noticed that it was performing really well for her so I just installed it for myself. The support has been fantastic helping me getting it set up. Super fast and friendly. Highly recommend it.

Using app

About 23 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Jan. 6, 2023

Does exactly what is says - easy to implement and really good tech support. Got bundles up and running within 30 minutes and almost real-item tech support via chat to help out with noob questions. Superb!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Jan. 1, 2023

super quick reply! I also like the clean look of the bundles. Happy to start working with this app ..

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for this great review. Happy growth with PickyStory!

5 / 5 Share

Dec. 25, 2022

PickyStory has made creating our bundles a breeze! Their team is also super helpful - we reached out via chat and Paulo was able to solve our issue right away! Amazing service.

Using app

2 months

Total reviews

14

Average rating

4.9

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

4 / 5 Share

Dec. 9, 2022

Great customer service !! Mary helped answer all my questions and customize our bundles. Thank you so much for all your help.

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for this review. Keep growing with PickyStory!

5 / 5 Share

Dec. 9, 2022

Great service from the customer support and the app is working great! I highly recommend the app to every store.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Aug. 23, 2023

I really appreciate the 24/6 customer support. The team is very knowledgeable and tackles every issue with a positive mindset of fixing it. Also, Ugur was very patient and helpful when I needed it.

Using app

12 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Feb. 22, 2024

really great app. we have been using it for years. very reliable chat for help. recommend to any ecommerce.

Using app

Over 2 years

Total reviews

3

Average rating

3.3

Developer Reply

Hi, We’re sorry to hear that you have experienced this issue. We talked over the phone, and it seems that the issue is resolved now. Feel free to reach out to us via live chat if you need any assistance. The PickyStory team

1 / 5 Share

Dec. 1, 2022

["charge_id not set"] fix this ............... Not a good app, i dont recommend this to other ecommerece shops.

Using app

3 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We're sorry to hear that you have experienced this issue. Our team would be more than happy to investigate this and help you onboard successfully. We reached out to you directly through email. The PickyStory team

5 / 5 Share

Dec. 1, 2022

We use PickyStory as an easy way to sell cross sell items. The Combo Products allow us to group multiple products but present it as a single product to customer. This gives our customers a great experience as they are able to purchase sets of related items with one click, and results in a great conversion rate for us. The customer support is incredibly helpful and responsive too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Nov. 25, 2022

I used this app to help me create bundles of 4, for clothing items for our track and field club. We needed to make then for a total of $150.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 23, 2022

PickyStory is a great app. But coupled with their customer service, PickyStory is just phenomenal. As with all apps, there are limitations, but their customer service team goes above and beyond to creatively troubleshoot and come up with solutions. They definitely understand the small-business mindset and are determined to make you successful. I couldn't be more pleased.

Store

ecoslay

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

1 / 5 Share

Nov. 22, 2022

I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.

Using app

6 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi Tankut, We reached out to you regrading this issue and offered to book a call in order to resolve this. Looking forward to speaking with you. PickyStory team

5 / 5 Share

Nov. 16, 2022

I had a little stumble when starting, but received immediate and excellent help from the PickyStory team (shoutout to Leizel Ann – you're a gem!). Diving deeper into PickyStory now and can't wait to discover all the features. Go get the app – and if there's anything you need help with, know there are happy helping hands on the other side with team PickyStory.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this incredible review. Happy growth with PickyStory!

5 / 5 Share

Nov. 14, 2022

Very responsive and helpful staff and support team. Would recommend to anyone needing the service. Great product.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this amazing review. Happy growth with PickyStory!

5 / 5 Share

Nov. 6, 2022

Thank you SO much to Mary for their help today. I couldn't work out how to add the title and cost to a combo I'd created, and within just a few very short minutes, they'd sorted it for me. Huge help and lots of time saved for me - Brand new to PickyStory, but so far a very pleasant experience and would recommend.

Store

Evoqua

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this incredible review. Keep growing with PickyStory!

5 / 5 Share

Oct. 29, 2022

One of the best and most complete bundle app I have ever seen. And the support is amazing! Nice, fast and super efficient to answer all questions. TOP!

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review. Keep growing with PickyStory!

5 / 5 Share

Oct. 24, 2022

Net begonnen met PickyStory na het testen van een paar andere soortgelijke apps. PickyStory lijkt wel degene te zijn die het meest kan met het minst moeite (niet coderen etc). Tot nu toe heel blij met de app en de service. Nu nog sales maken...

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this great review. Keep growing with PickyStory!

5 / 5 Share

Oct. 19, 2022

I am very impressed with the 'on the spot' help from the live chat team. The Picky Story team is very knowledgeable and helpful in real time to get your bundles on to your website quickly and correctly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this review. Happy growth with PickyStory!