Bundles & Upsell | PickyStory

Sept. 5, 2024

Sehr guter Kunden Support

Sept. 3, 2024

Ugur did a great job with product knowledge informing me on the different use cases on which best fit my business!

Sept. 3, 2024

Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)

Sept. 9, 2024

STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced. UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

Aug. 30, 2024

Such a great app - easy to use and the chat support is super helpful. I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me. Really pleased

Aug. 28, 2024

Awesome support and awesome stuff!

Aug. 24, 2024

Good app design and nice support team.

Aug. 23, 2024

Lovely!

Aug. 21, 2024

Super cool app and very good and fast customer service (thanks Valentyna)

Aug. 16, 2024

Awesome support thank you.

Aug. 12, 2024

Ugur provides great support

Aug. 10, 2024

The support is amazing! They always help you super fast and are very kind. Ivan helped me out and he did things very fast because I needed to run my ads and helped me a lot :)

Aug. 9, 2024

Easy to use app. Solved an ongoing issue I had with mix and match bundles. Carlos in the helpdesk was extremely helpful and guided me through step by step.

Aug. 8, 2024

great app and great customer service, especially ugur can was super helpful!

Aug. 6, 2024

This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.

Aug. 6, 2024

Aug. 5, 2024

Easy to navigate and if you do come across an issue the customer service is amazing, very responsive

Aug. 5, 2024

Uğur Can helped me to solve my product pretty fast. I will continue using the app and have more feedbacks in the future.

Aug. 5, 2024

Great app, outstanding support from Uğur Can !

Aug. 5, 2024

⭐️⭐️⭐️⭐️⭐️ I had the pleasure of receiving service from Ugur, and I can't express how impressed I am! He is incredibly polite and always ready to help, making every interaction enjoyable. His dedication to providing exceptional service truly sets him apart. Ugur is a great asset and absolutely deserves recognition for his hard work and commitment. Thank you, Ugur, for making my experience so wonderful!