All reviews

Rating Breakdown

  • 5
    96% (1,069 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (11 ratings)
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5 / 5 Share

Oct. 13, 2021

Very helpful customer service. The app wasn’t doing what it was advertised to do but the team fixed their issue accordingly and it’s all working just fine now! =]

Using app

About 1 month

Total reviews

6

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 12, 2021

Really helpful customer service, Gigi and the tech guy Chu Thong help me a lot, solve the problem really quickly. Thank you so much! The app is also really useful, suits my need, 5 stars! Highly recommended. Easy to install and use.

Using app

10 months

Total reviews

13

Average rating

4.3

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 11, 2021

This app is probably the best one in what it does! I tried several but this one won me. It is fairly easy and straightforward to install and use it. It might give you some funky behavior because of the layout of the theme, but their support team has some very helpful and kind people that will fix everything asap!

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 7, 2021

Great support! Even though they were on the free plan, they were very quick, they accessed my store and solved everything! Chu Thong is the best!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 8, 2021

Good app and great support. The only criticism is that the stock displays only work at parent level and not for each variant.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 7, 2021

I installed this app to add labels to select products to notify customers that an automatic discount is applied at checkout. At first, the feature was buggy and the labels didn't appear as configured in the backend. However, IT support Hoa and customer representative Gigi was very helpful in delegating and resolving the issue. They also helped me in reconfiguring the app when we are transitioning to a new theme. Thanking them both for spending hours in fixing this!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 6, 2021

I just installed this app and I love it! I struggled a bit creating my own badge but reached out to support and got help immediately!! The support specialist assisted me until the badge placement was up to my liking! Very great quick, accurate and friendly service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 6, 2021

I installed this app in an effort to increase sales conversions by adding badges to our collection, product and search results pages. I initially struggled with setting up the the badges, not the most intuitive app. However, Stephanie was extremely patient and helpful in helping to set up our product badges. Thank you Stephanie for your assistance.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 1, 2021

The app does what it says . Customer service was responsive and friendly, Fixed my problems quickly

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

4 / 5 Share

Oct. 1, 2021

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Store

Ecoy

Using app

8 months

Total reviews

10

Average rating

4.9

Developer Reply

Thanks for your patience with the app and we're happy that the app works well now. Please enjoy the app!

5 / 5 Share

Oct. 1, 2021

All the plans are super useful (even the free one). Customer service was fast, kind and solved my problem within a day.

Store

DISTRO

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 24, 2021

This was exactly what I was looking for to show what products ship internationally and what don't. Support is super helpful as well and got my labels showing exactly the way I wanted.

Using app

14 days

Total reviews

19

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 24, 2021

I used the app for a long while, the app is easy to use, and they have good technical support. Rapid feedback. Recommended.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 23, 2021

Our banners weren't showing as we would have liked them to. Tried troubleshooting ourselves and just couldn't get it right. BSS customer service always solves our issues in a timely manner. Great support. Thank you!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 23, 2021

They responded very quickly and helped me with a bug that my site had. They were kind and I really felt very supported. Thank you!!!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 23, 2021

I was having an issue with duplicate labels and I contacted the team. They revert very quickly and the problem was fixed within 24 hours. So happy with resolution and communication. Also it's a great app that can be customise to fit your branding. Highly recommended.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 23, 2021

Great product that does exactly what it's supposed to. fairly priced and a great services that customizes the labels to your needs

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 22, 2021

The app is very flexible, We will use it a lot to place labels. Support help get the product page label to show in the perfect spot with our theme. Highly recommend it.

Using app

8 days

Total reviews

12

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 20, 2021

We've just started with the free plan and support has been very helpful. They created a badge for me very quickly and with great response time to all my emails.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Amber and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 16, 2021

Yup works very well for me, on the free plan and has good capability. Customer service quick and efficient. Thank you.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Great thanks from Gigi and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!