Rating

5.0

feedback

1,733

Reviews

chart

#105

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    29%
  • Less than a month
    33%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, excellent customer service, and quick response times. Many users highlighted the helpfulness of specific team members like Katlyn, Lin, and Cherry. The app is commended for its functionality, customization options, and the ability to enhance product listings effectively. Users also appreciate the continuous improvements and updates made by the development team. However, there were a few mentions of wanting more features in the free version and occasional technical issues like timeouts.

Highlights

Positive feedback on ease of use and customization options, Excellent customer service and quick response times, Appreciation for specific team members like Katlyn, Lin, and Cherry
Functionality and continuous improvements, Users wanting more features in the free version, Occasional technical issues like timeouts

Rating Breakdown

  • 5
    97% (1,689 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,523)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 4, 2025

Poor support for an otherwise great app. This app would be really great if the support would actually resolve the issues that come up with the app. Instead, the support team teases a solution, but doesn't actually cary it out, or does so only after multiple re-confirmations of the issue.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 4, 2025

The app works flawlessly and is incredibly straightforward to use. On the rare occasions when I’ve needed help, the support team has been amazingly attentive — they respond quickly and actually take the time to walk you through any issue. It’s refreshing to use a product backed by people who genuinely care about their users. I highly recommend this app if you want something reliable and well-supported.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thank you! I truly appreciate your detailed guidance—it’s been super helpful and encouraging.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

This app has been really easy to use and the support has been quick and helpful. I love that I can add question forms within my product pages. I haven't come across another app that does this so simply. No issues at all.

Using app

10 days

Total reviews

1

Average rating

5.0

All reviews

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