Rating

5.0

feedback

1,761

Reviews

chart

#117

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    29%
  • Less than a month
    33%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, excellent customer service, and quick response times. Many users highlighted the helpfulness of specific team members like Katlyn, Lin, and Cherry. The app is commended for its functionality, customization options, and the ability to enhance product listings effectively. Users also appreciate the continuous improvements and updates made by the development team. However, there were a few mentions of wanting more features in the free version and occasional technical issues like timeouts.

Highlights

Positive feedback on ease of use and customization options, Excellent customer service and quick response times, Appreciation for specific team members like Katlyn, Lin, and Cherry
Functionality and continuous improvements, Users wanting more features in the free version, Occasional technical issues like timeouts

Rating Breakdown

  • 5
    98% (1,720 ratings)
  • 4
    2% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,548)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I literally just got this app today because the aesthetic caught my eye and it feels way better than other similar apps I’ve tried. they have incredible support as well! everyone I’ve interacted with has been super helpful, skilled, and professional. I'm so excited to continue using this on my site because one of the friendly and amazing staff member (Katlyn) made some adjustments to help match my specific website theme, and she did it without me even asking for it! I'm so glad I found this app :D

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I’m beyond satisfied with the overall service. The customer support team was always quick to respond and very professional, providing clear and helpful answers whenever I needed assistance. What impressed me a lot was the involvement of the development team, they went the extra mile to help me customize the design and animations exactly to my needs. The communication was smooth, the turnaround time was fast, and the final result exceeded my expectations. I would definitely recommend the app Optis to anyone looking for responsiveness, and high-quality customization.

Store

crbon

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Great app and customer service

Using app

2 days

Total reviews

6

Average rating

5.0

All reviews

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