Rating

4.9

feedback

2,026

Reviews

chart

#141

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    27%
  • Less than a month
    32%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

Optis Product Variants is highly praised for its excellent customer service and responsiveness. Users appreciate the app's ease of use and the quick assistance provided by the support team. The app is described as intuitive, easy to set up, and offering great customization options. However, there are some concerns raised by users regarding changes in pricing plans and limitations on free features for existing users. Despite this, the majority of reviews highlight the exceptional customer service and the app's effectiveness in managing product options and variants efficiently.

Highlights

Excellent customer service and responsiveness
Ease of use and quick assistance
Concerns about pricing plan changes and limitations on free features
App's effectiveness in managing product options and variants
Intuitive and easy to set up

Rating Breakdown

  • 5
    95% (1,931 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 88% (1,738)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 20, 2026

Store

Dista

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

March 19, 2026

Hebe, Lina, Ruki, and the rest of the OPTIS customer service team have been exceptional. They are always quick to assist with any issues I encounter and are consistently responsive to my questions. Their support has made a significant difference, and I truly appreciate their dedication. An amazing team!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

I'm still getting familiar with all the features, but one thing is already clear: the customer support here is on a different level. Lina helped me at every step, quick to respond, genuinely knowledgeable, and always positive. Exactly the kind of support experience that makes you want to stick with a product. Shoutout to Lina, you're a star!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Got the App today and I'm very happy with it so far! Reached out to customer support and my issue got solved super quickly.

Store

CANVEO

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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