Rating

5.0

feedback

1,892

Reviews

chart

#129

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    28%
  • Less than a month
    31%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, excellent customer service, quick response times, and helpful support team. Many users appreciate the customization options, text fields, and customer image uploads that work seamlessly. The app is described as a game-changer for Shopify shops offering personalized products, with intuitive features that save time and enhance the customer experience. Users also highlight the app's scalability as their product line grows. However, there are a few mentions of issues with the free version lacking some functions and occasional bugs that were promptly fixed by the support team.

Highlights

Ease of use and intuitive features
Excellent customer service and quick response times
Customization options and seamless functionality
Scalability for growing product lines
Issues with free version and occasional bugs

Rating Breakdown

  • 5
    95% (1,789 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 88% (1,605)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2026

Katlyn assisted me with removing the watermark and cleaning up my product description dropdown issues quick and efficiently with no confusion. I appreciate how swiftly and easy everything went. I will be a faithful customer.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

It's a good app!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear you’re enjoying the app. If you need any help or have questions at any time, our support team is available 24/7 and happy to assist. Thanks for choosing OPTIS!

5 / 5 Share

Jan. 16, 2026

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the rating! 🌟 We truly appreciate your support and are glad to have you using our app. If you ever need assistance or have any questions, our support team is available 24/7 and always happy to help. Thanks again for choosing OPTIS - we’re here whenever you need us! 😊

5 / 5 Share

Jan. 15, 2026

The app is very easy to use. We offer highly customizable products that require a larger amount of variations. Optis has been working great for our needs! Thx

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re happy to hear that OPTIS is working well for your highly customizable products and helping you manage a larger number of variations with ease. Thanks again for choosing our app - feel free to reach out anytime if you need support! ♥️

5 / 5 Share

Jan. 15, 2026

An incredible app, very easy to customize. If you ever need help, the support is simply outstanding fast and spot-on responses. I’m truly extremely satisfied. You can’t go wrong with this app. Cassie is amazing with the help she provides. Thank you!

Store

Crupon

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! 🤩 We’re thrilled to hear that you find the app easy to customize and that our support met your expectations. We’ll be sure to pass your kind words along to Cassie - she’ll be delighted to hear them! Your satisfaction truly means a lot to us. Thank you for choosing our app, and we’re always here if you need anything.

All reviews

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