All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Sept. 17, 2025

My Customer Support Specialist was extremely helpful -- they were able to quickly resolve my questions via Chat and handled everything quickly.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Great app and fantastic support.

Using app

About 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 17, 2025

I contacted support about a problem I found on my site related to their application and the operator resolved it in just a few seconds. Really friendly and extremely efficient!

Using app

Almost 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 17, 2025

I had a great experience with their customer service! The team was really supportive in helping me optimise my product page, and a special shoutout to Katly who went above and beyond to make the whole process smooth. She was patient, professional, and made everything so much easier. Highly recommend this service for other small businesses looking to add streamlined bundles to their websites – it’s been a big help for mine!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Cherry was great! She promptly fixed the issue I had with the product option. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 16, 2025

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2025

Very goog app and easy to use.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Love this app! It's given us the solution we need for multiple variants in an easy to use way. The customer service is wonderful - I had a problem with some coding after an update and the devs sorted it out quickly for me.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

I highly recommend using this app. Katlyn and her team are very helpful and will assist you with even the smallest changes. And there are many modules in the app to meet all needs.Five stars!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Had a small issue and they were able to fix it quickly. Overall I've been very happy with the app, I've been using it for about 2 months now.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Everyone I have had the opportunity to work with has been very helpful and patient. I am very grateful for all the time and help I have received.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Cherry was great in helping answer my questions as I got the application installed on my site. Appreicate it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Great customer service team!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This app has been a game changer for customizing product variants for subscription service. It’s very flexible, and makes managing complex options simple. Their customer support is excellent; they helped us tweak our setup quickly and got everything running perfectly.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

great app and customer service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Great online chat support! I'm up and running in less than an hour!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

I’ve had a great experience with OPTIS so far. The app makes it really easy to set up advanced product options and add-ons that Shopify alone doesn’t support. The support team is excellent – they respond quickly and really care about solving the issue. Special thanks to Lin, who guided me patiently and even coordinated with the developers to install advanced features directly into my theme. The whole process was smooth, clear, and professional. If you need flexible product options and great support, this app is definitely worth it!

Store

Bilmiss

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

cherry was great help!

Using app

36 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 10, 2025

This plugin save me the life with my store, I had a difficult case with my variants in product, and I could solve with this plug in, I have to refer all the supports that helped me with my case, who were patience and resolvings, Ruki, Cassie, thanks a lot

Using app

10 days

Total reviews

1

Average rating

5.0