OPTIS Product Options, Variant
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Great app, but even better support. They really listen and help you when needed. Very much recommended!
Thank you so much for your kind words! We’re really glad to hear you’re enjoying the app and that our support has made a difference for you. Listening to our users and helping when it matters most is always our top priority, so your feedback truly means a lot to us. We really appreciate your recommendation! If you ever need anything, feel free to reach out, we’re always here to help 😊
Customer assistance is fast and attentive. So far I love the free version.
Thank you so much for your kind feedback! We’re really glad to hear that you’re enjoying the app and finding our support fast and attentive. It’s great to know the free version is working well for you so far. If you ever need any help or decide to explore more features, feel free to reach out, we’re always here to assist 😊
I have had an amazing, smooth, easy, experience with the app with the help of Cassie. I have tried a few product option & variant app and do have some issue which never seems to solve however, after deciding to try OPTIS I was pleased with the app. Customer service is beyond great and response is so quick. Cassie was there to answer all my questions and she was able to help me with everything that I need. Cassie was professional, helpful, kind and simple amazing as nothing was too much for her to do for me. Thank you Cassie
Thank you so much for your thoughtful and detailed review! We’re truly glad to hear that your experience with the app has been smooth and easy, especially after trying other solutions before. It means a lot to know that our support made a difference. Cassie will be absolutely delighted to hear your kind words - I’ll make sure to pass this along to her. She always goes above and beyond, and your feedback really reflects that. If you ever need anything else, please don’t hesitate to reach out, we’re always here to support you. Thank you again for choosing OPTIS! 😊
very helpful and fast service with recommendations to improve my shop
Thank you so much for your kind feedback! We’re really glad to hear that you found our support helpful and fast, and that our recommendations added value to your store. We’re always here to help you improve and get the most out of your setup. If you ever need anything else, feel free to reach out anytime 😊
I stand behind OPTIS 100%. I have been using them for myself and my website clients for a long time. Their customer service and prompt responses to requests and questions are A1. 10 out of 10, highly recommend.
Thank you so much for your incredible support! We truly appreciate you trusting OPTIS not only for your own store but also for your clients over such a long time. It means a lot to hear that our customer service and response time have met your expectations. Your recommendation really motivates our team to keep improving and delivering the best experience possible. If you ever need anything, we’re always here to support you. Thanks again for standing behind OPTIS! 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
Excellent response time.
Thank you so much for your feedback! We’re really glad to hear you’re happy with our response time. Providing quick and reliable support is something we always strive for. If you ever need any assistance, don’t hesitate to reach out - we’re always here to help 😊
Absolutely made my life easier when I needed to add variants for my craft kits. The service is outstanding as well!
Thank you so much for your kind words! We’re really glad to hear that the app has made it easier for you to manage variants for your craft kits. It’s also great to know you’re happy with our support - providing a smooth experience and being there when you need help is always our top priority. If you ever need anything else, feel free to reach out, we’re always here to help 😊
As a newbie to Shopify and OPTIS Product options, Cassie was amazing in helping me add product options to our store, and for making some design tweaks to help match the option boxes to the website theme. The chat option connect you to a real person too, so makes it so much easier to communicate. Thanks!
Thank you so much for your thoughtful review! We’re really glad to hear that your experience getting started with OPTIS has been a smooth one. It’s great to know that Cassie was able to help you set up your product options and fine-tune the design to better match your store’s theme. I’ll be sure to pass along your kind words to her she’ll really appreciate it! We’re also happy to hear that the live chat support made things easier for you. If you ever need anything else, don’t hesitate to reach out, we’re always here to help 😊
Quick response with the information needed and the right help
The customer service is out of this world! Thanks Lin.
Thank you VERY MUCH
We truly appreciate your support and kind words. If you ever need anything, don’t hesitate to reach out - we’re always here to help 😊
Very very helpful! Great app with great service
Thank you so much for your kind words! We’re really glad to hear you find the app helpful and are happy with the service. We’re always here to support you - feel free to reach out anytime if you need anything 😊
Great App as far as I can see. And very good support!
Thank you so much for your kind feedback! We’re really glad to hear that the app is working well for you so far and that you’ve had a great experience with our support. We’re always here if you need any help as you continue using the app - don’t hesitate to reach out anytime 😊
I am new to building a website with Shopify and Optis Product Options has helped with any and all questions I've had. All of the live chat operators have been polite, friendly and fast.
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