All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2025

I would give this more stars if it were possible. After a year of Easify and staying frustrated, Cassie helped me transition to Optis in three days! Amazing customer service. Very patient and stayed present and available…even suggesting some changes to make things more streamlined. Thank you, Cassie and Optis!!!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Has the features I need. Quick and easy to have chat support install an advanced feature.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Great customer service

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

The support received was absolutely amazing! The app is easy to set up, but any questions I had, Bella really helped me out. Thank you very much!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Store

Enoteca

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

amazing and rapid help service. Not by AI but real people, and it changes everything. Very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

THE BEST APP! I have a very complex menu layout as i'm in custom printing. Katlyn and the dev team went above and beyond to help me get my settings perfect. I really appreciate everything they did. Thanks so much!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Excellent! These guys are great, i've asked several questions and they are determined to help and have been successful at fixing my challenges right away. Thank you!

Using app

7 months

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 28, 2025

Very helpful to set me get set up!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Support team was very attentive and helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

amazing! wish I found them sooner.... 10 app's later and finally! Great support as well. Will recommend. Exactly what I need

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

If I could give them an 11 out of 5, I would. Absolutely wonderful service. Thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Fantastisch! Ik heb een webshop in bijna alleen maar gepersonaliseerde items. Daar is deze app echt een geweldige toevoeging voor zodat ik eindelijk meer tekst velden in kon voeren. Top!

Using app

3 days

Total reviews

73

Average rating

4.9

5 / 5 Share

Aug. 27, 2025

The features they provide are quite comprehensive, and they are also able to support customization needs. Their response and development speed are very fast, making them an excellent team.

Using app

29 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

the best

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

This app is a must have for anyone needing text or image uploads. Very user friendly with the automatic move to next step when creating. Customer service was fast, efficient, very knowledgable about the app, they are stellar, 5 star all the way. Cassie helped me with product features. Her knowledge about the product was thorough. She was friendly and very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

All great thank you

Store

My Store

Using app

4 months

5 / 5 Share

Aug. 27, 2025

I have been using this app for several months super easy to use and does exactly what I needed for adding custom options to my products.. It was super easy to set up and integrates seamlessly. The support team is also incredibly responsive and helpful. Highly recommend for any Shopify store looking to upgrade their product options!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

This app has helped to be able to add multiple options to the product listings. It was easy to set up and the support team are very helpful if you need!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

"Big thanks to OPTIS Support for their excellent assistance today! They resolved my issues quickly and made the whole process smooth and stress-free. Truly appreciate the fast and friendly help!"

Using app

Over 3 years

Total reviews

3

Average rating

5.0