All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Aug. 26, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Nice app working fine for me Thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

very helpful, great service

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Awesome app. Easy to set up and Cassie was extremely helpful. I do recommend it !!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Works great and service is wonderful

Using app

26 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 26, 2025

The OPTIS team is responsive and open to customising the app to our requirements. Once completed, it will significantly enhance our operations. The app is user-friendly and offers a good range of options. Highly recommended!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

The app solves my problem which was pending since long. And so far the support has been exceptional especially Lin and Bella. Thanks a lot team

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Great work and app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Cherry from OPTIS was incredibly helpful and efficient! She removed the watermark right away without me even having to ask, which got me up and running in no time. Adding the fields I needed to personalize products was simple and hassle free. I highly recommend, thank you!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Easy set up & very responsive, helpful customer service :)

Store

DIVINO

Using app

About 5 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 25, 2025

The support and the app are excellent, very professional.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Great customer service!!

Store

Fia

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I had a great experience with Optis their support team Katlyn and Cassie. They quickly understood my needs and delivered exactly what I wanted, fulfilling 100% of my requirements. Their communication was clear, support was excellent, and the entire process was smooth and professional. Highly recommended for anyone looking for reliable service and quality work.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

5 stars! Loving the app so far, and the customer service has been nothing short of amazing. So thankful for Lin tonight who helped get several options and features working exactly the way I need! Super quick responses by the entire team. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Many functions and very useful

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 24, 2025

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Great support service and the app works perfectly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

very nice and helped me get started with configuration. 10/10!

Using app

About 1 hour

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 22, 2025

EXCEPTIONAL above and beyond customer service. Cannot recommend enough!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

I’ve been using this app, and it has exceeded all my expectations. It offers quick support and allows fast, multiple customizations, giving me the flexibility I needed for my products. A big shoutout to Julie Nguyen, who has been absolutely fantastic in supporting us. Her responsiveness and expertise made a real difference—she resolved my queries swiftly and helped implement custom options exactly as I needed.

Using app

22 days

Total reviews

1

Average rating

5.0