All reviews

Rating Breakdown

  • 5
    96% (1,987 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,785)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

Great customer service and the app works and looks perfectly!! Would highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

great customer support quick and helpfull and i liked how is it easy to install the options in my store.

Store

Myas

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The function is very useful, and the service is great

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I highly recommend this app, very good customer service and the technical team really fast and very good.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Service client incroyable, grande aide dans la customisation. Et application très facile à utiliser

Store

Pausea

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Really good app, easy to use. And the support team is great too !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

great service! Katlyn made sure to help me with all my questions and fixed the problem I was having

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

They were very helpful in assisting me with resolving the issues I was experiencing.

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 4, 2025

Poor support for an otherwise great app. This app would be really great if the support would actually resolve the issues that come up with the app. Instead, the support team teases a solution, but doesn't actually cary it out, or does so only after multiple re-confirmations of the issue.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 4, 2025

The app works flawlessly and is incredibly straightforward to use. On the rare occasions when I’ve needed help, the support team has been amazingly attentive — they respond quickly and actually take the time to walk you through any issue. It’s refreshing to use a product backed by people who genuinely care about their users. I highly recommend this app if you want something reliable and well-supported.

Using app

18 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Excellent support, this app gives me the info i need from my customers. It was easy to install with the online support. Would highly recommend.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thank you! I truly appreciate your detailed guidance—it’s been super helpful and encouraging.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

This app has been really easy to use and the support has been quick and helpful. I love that I can add question forms within my product pages. I haven't come across another app that does this so simply. No issues at all.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Store

STAMP4U

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Customer service is excellent! If you need assistance they have a chat feature and will walk you through whatever you need help with. I have never had such a great experience with any shopify app like this.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Optis has been fantastic to work with. Their customer support is easily the best I’ve experienced on Shopify, with fast response times and clear guidance. They’ve helped me with some fairly technical questions and setup steps, and everything has been handled smoothly. The app itself is running perfectly so far and has been a great addition to my store. Highly recommend.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

This app is great, it does exactly what I need it to do, after trying several different ones out there and having nothing but issues, I find OPTIS. Their app is easy to use and their customer service is beyond extraordinary as the full team helped me over the long Thanksgiving holiday getting my site situated with their app and answered all questions from me. Highly recommend!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Thanks to Cherry, great help , she provide amazing support. Beside of that is the only app that words proprely and EASY to take over

Using app

11 days

Total reviews

2

Average rating

5.0