All reviews

Rating Breakdown

  • 5
    95% (1,839 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 88% (1,651)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2026

Great App, easy to use and Help always available. i would recommend to everyone. you will not regret getting this app. you have help available 24 hours via live chat. how can you get better than that. Honestly the best App on shopify.

Store

Bistar

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for such an amazing review! 🙌 We’re thrilled to hear you find the app easy to use and that our 24/7 live chat support made a difference for you. Your recommendation truly means a lot to our team. Thanks for choosing us - we’re always here whenever you need help! 💙

5 / 5 Share

Jan. 28, 2026

works perfectly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! 🙌 We’re happy to hear everything’s working perfectly. If you ever need any help, we’re always here for you! 💙

5 / 5 Share

Jan. 27, 2026

Customer service is responsive and helpful. Great product and service!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 We’re really happy to hear that you enjoyed both our product and support. Taking great care of our customers is always our top priority, so your kind words truly mean a lot to us. Thanks for being with us! ❤

5 / 5 Share

Jan. 27, 2026

I tried many different apps, and the one from OPTIS was the easiest to use. Their support team also responded very quickly and kindly to my shopping cart problem. 5*

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re thrilled to hear that OPTIS was the easiest app for you to use. Our support team is always here to help, so we’re really glad we could quickly resolve your cart issue. Thanks again for choosing OPTIS! 😊

5 / 5 Share

Jan. 27, 2026

Great support, very responsive, and always ready to help. I highly recommend them. They respond very quickly

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We really appreciate your recommendation. Our team is always happy to help, and we’re glad to hear our quick responses made a difference for you. If you ever need anything, just let us know! ❤❤❤

5 / 5 Share

Jan. 26, 2026

Very user friendly so far and the customer service is very responsive and helpful!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We’re happy to hear the app has been user-friendly for you and that our customer service has been responsive and helpful. If you need anything at all, feel free to reach out anytime - we’re always here to help! 💙

5 / 5 Share

Jan. 25, 2026

They are very accommodating

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re really glad to hear you found our team accommodating. If you ever need anything, feel free to reach out - we’re always happy to help! 💙

5 / 5 Share

Jan. 25, 2026

Everything I need for my customers to select specific options! Super easy to setup and customer service is great with any questions!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🌟 We’re thrilled to hear the app has everything you need for your customers and that setup was super easy. Huge thanks as well for the kind words about our customer service - we’re always happy to help if you have any questions. Really appreciate your support! 🙌

5 / 5 Share

Jan. 25, 2026

So far, Work Great and the Support is Amazing!

Using app

42 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! 😊 We’re really glad to hear the app is working great for you and that our support has been helpful. If you need anything at all, feel free to reach out anytime - we’re here 24/7! 🚀

5 / 5 Share

Jan. 25, 2026

Absolutely outstanding support and experience. The app works exactly as expected and is very easy to set up, but what truly stands out is the customer support. The support team is extremely responsive, patient, and genuinely helpful. They took the time to understand our exact requirement, guided us step by step, and ensured everything was set up correctly without any confusion. Even small questions were handled with care, and the response time was impressively fast. It feels like they actually care about helping merchants succeed, not just closing tickets. The app itself is powerful, reliable, and does exactly what it promises, making customization and customer experience much better. Highly recommended for any store looking for a smooth setup and exceptional support.

Store

HOM

Using app

40 minutes

Total reviews

7

Average rating

4.0

Developer Reply

Thank you so much for this incredibly thoughtful and detailed review! 🌟 We truly appreciate you taking the time to share your experience. We’re delighted to hear that the app has been easy to set up and works exactly as expected, and even more grateful for your kind words about our support team. Customer success is our top priority, so it means a lot to know that our team was able to understand your needs, guide you step by step, and support you with care and speed throughout the process. Your feedback motivates us to keep improving the app and delivering the best possible experience for merchants like you. If you ever need help in the future, please don’t hesitate to reach out - we’re always here to help. Thanks again for the high recommendation! 🙏✨

5 / 5 Share

Jan. 24, 2026

Goede service

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dank je wel! 😊 Fijn om te horen dat je onze service goed vindt. Als we je ergens mee kunnen helpen, staan we altijd voor je klaar! 💙

5 / 5 Share

Jan. 24, 2026

very helpful

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 We’re really glad to hear you found it helpful. If you need anything else, feel free to reach out anytime - we’re always here to help! 💙

5 / 5 Share

Jan. 24, 2026

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5⭐️ review! 🙌 We truly appreciate your support. If you ever need any help, our team is always here for you 24/7. 💙

5 / 5 Share

Jan. 23, 2026

Highly recommend this app. Great experience and immediate support when I reached out.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the recommendation! 🙌 We’re really happy to hear you had a great experience and received immediate support when you reached out. Your support truly means a lot to us - we’re always here if you need anything! 😊

5 / 5 Share

Jan. 23, 2026

Absolutely amazing customer service and an easy-to-use app!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We’re thrilled to hear you’re enjoying the app and had a great experience with our customer service. Providing an easy-to-use product and top-priority support is always our goal. If you ever need anything, feel free to reach out - we’re here 24/7! 😊

5 / 5 Share

Jan. 22, 2026

Only a few hours into this app - set up can be seamless. When I downloaded the app it was not guaranteed to work with my store's theme. Contacted support, got an immediate response (despite a huge timezone difference). Was told it would be a two hour wait and it was fixed before I knew it! I appreciate Hebe for being up late to immediately answer questions and Lin for following up. Special thank you to the development team as well!

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for sharing this wonderful feedback! 🌟 We’re really glad to hear the setup went smoothly and that our team could jump in quickly to get everything working with your theme. Huge thanks from us to your kind words about Hebe, Lin, and our dev team - we’ll be sure to pass this along. We truly appreciate your trust in OPTIS, and remember our support team is here 24/7, so feel free to reach out anytime you need help!

5 / 5 Share

Jan. 22, 2026

This app is fantastic! Setting up product customizations is super easy and user-friendly. It’s made managing our products so much smoother. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 🌟 We’re thrilled to hear that the app has made product customizations easy and your workflow smoother. Your recommendation truly means a lot to us - thanks for choosing OPTIS!

5 / 5 Share

Jan. 22, 2026

Thank you to Bella at the app developers OPTIS who was extremely helpful and patient in guiding me how to add a particular option. It is reassuring to know that OPTIS products provide this level of support. Thank you OPTIS

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 💙 We’re really happy to hear that Bella was helpful and patient in guiding you through the setup. Providing reliable, high-quality support is always a top priority for us, so your kind words truly mean a lot. Thanks again for trusting OPTIS!

5 / 5 Share

Jan. 21, 2026

This was really helpful for our Shopify store, it allows customers to order with ease. Highly recommend!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We’re glad to hear the app made ordering easier for your customers and helped your Shopify store. Really appreciate the recommendation and your support!

5 / 5 Share

Jan. 21, 2026

The app is great, once you figure out how to use it! Fortunately, they have excellent customer service. I have used live chat numerous times, and everyone is incredibly knowledgeable and helpful!! It has everything I need for my small shop.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! 💙 We’re really happy to hear that the app meets your needs and that our customer service was able to support you along the way. We know there can be a bit of a learning curve, so our team is always here to help via live chat whenever you need it. Thanks again for trusting us to support your small shop - we truly appreciate it!